Waldorf Emergency Care

Kim H. 

on Yelp

5 years ago

Will say I thought I was thankful for your service but now I'm really questioning why I brought my sweet kitty to your office. Not only did you not follow though to what was promised, I NEVER received an detailed bill nor did you follow up with my credit. I had to call 5 times before anyone would help! Ashley the office manager is a joke, never turns anyone's call and doesn't have any answer, put me on hold to follow up with others. What a joke! PLEASE take you pet someplace else!!!! Horrible business RIP Krissy! 

Fabio V. 

on Yelp

5 years ago

Just went in because my pup got a cut on his leg earlier today. He was fine throughout the day with no complaining but still decided to have him checked just in case. At first they were nice but all of the sudden my dog needs "emergency surgery" and other things, wanted to charge me $1000+, when we declined the procedure to take it somewhere else for much much cheaper, everyone In there started being extremely rude and passive aggressive, the vet even threatened to call animal control because we declined the surgery? Everyo... read more

Bankroll N. 

on Yelp

5 years ago

Trash and a rip off 100 dollars to do something I can do myself and then everything is overpriced on top of that. Sent a lady in my room and I could t u sweat and a word she was saying tried to get me to pay more money and I told them I didn't have it. Horrible experience would not recommend this vet. 

Nila O. 

on Yelp

6 years ago

I brought my cat to have examined for vomiting and not sound coming of her when meowing. Doctor only checked her mouth, heart beat and stomach, she did not checked for fever nor checked her ears or eyes for any discharge, and did not checked her weight either. When I used to take her to her regular vet, he checked all that. So I waist $100 for an examination I could have done myself. I was not that pleased with this type of service for that amount of money. My cat's regular vet charged less and gave a thorough examination t... read more

Jame H. 

on Yelp

6 years ago

A vet's oath or PROFIT? If you have an emergency on the weekend or after-hours because your normal vet is closed, they know they have you over a barrel and feed you any line to charge you as much as they can get. I brought my dog in one day after-hours due to snippet accident. The doctor had to stitch the area. After all the unnecessary test, a simple suture job cost over $1,200.00. Took dog home with the suggested medicines. Dog is lethargic, can't stand-up and won't eat. Take dog back to the emergency room the next ... read more

Trena J. 

on Yelp

6 years ago

My senior dog got extremely sick on New Year's Day. By him being 16.5yrs old I didn't know what to do. I thought of the worst because of his age. The vet tech Alisha assist me immediately once I arrived. She was able to calm me down and access the situation with great professionalism. Alisha was able to answer all of my questions and concerns until I fully understood. Which eventually put me at ease. He had to stay overnight but when I arrived the next day, he was doing a lot better. Thank you, Alisha and staff, for your ... read more

Jasmine E. 

on Yelp

6 years ago

We had to take my dog later at night and it was horrible. My dog hurt it's paws and needed to be checked over. There was no one at the front desk when we got there, we waited a good 15 minutes before anyone even came out to the front. When we told what the problem was she literally looked at my dog, bent over and touched my dogs paws for a few seconds, and said she was fine. We told her that we wanted to make sure so we were taking in the back and waited almost 2 hours to be seen. The nurse was very kind though she would che... read more

Charles S. 

on Yelp

6 years ago

So we took or 4 year old boxer in do to her not being herself, slight female discharge and not her happy go luck self. This was after she saw a regular vet. We were told we she need to be spade due to an infection and that it would be 2500 to 3000. We were also told that they have a military discount, which we never got. Before the surgery he had to put down 1500 dollars. I saw the ad they had for a funding service nd asked if we put the money down if they could move everything to the service once we were approved and was to... read more

Kristina W. 

on Yelp

6 years ago

My dog lacerated his leg/paw Sunday evening and we tried calling several times to give them a heads up we were coming but the phone just kept ringing and ringing for over two mins. When we came in I expected someone to call triage to the lobby or at least look at him or stop the bleeding but we were asked to fill out paperwork. When we went back to a room a very unsympathetic, inexperienced "tech" came in and took his temperature but that was it. I asked if he had a fever and he said yes. He informed the vet that he was bein... read more