Waldorf Emergency Care

Daniela M. 

on Yelp

2 years ago

I'm not a person that will waste time writing a good/bad reviews, but this place is awful. They will happily take ALL your money but they do not care about your pets wellness. It's sad Not bringing my baby back here ever again. 

Stephanie C. 

on Yelp

2 years ago

Our dog decided she needed something sweet and devoured 2 bags of chocolate. I phoned this ER and was told I would have to phone the ASPCA Poison Control line and obtain a case number. Ok, no problem...until I called. In order to obtain the necessary information to properly care for my dog I was going to be forced to pay a service fee of $95. I contacted the ER again because I could not imagine a vet would not know how to handle this situation and was told the vet would not see my dog until I had that information. I cal... read more

Franklin K. 

on Yelp

2 years ago

Terrible place to take your animal for care, especially when the staff and doctor doesn't care. The doctor purposely disrespectfully hung up on me (his paying customer) as my dog was suffering in his hands while I needed to discuss options before I put him to sleep. Doctor had no issue collecting my money but didn't want to speak with me. I didn't curse, yell, nor disrespect him or his staff on my end so absolutely no reason for this. Additionally, there was no sense of urgency when my dog arrived with little oxygen after ... read more

D'Auria B. 

on Yelp

2 years ago

I've been here a total of 5 times. The latter four due to my dog being diagnosed with congestive heart failure. I will say, for the most part, the doctors I've seen have been good and caring. The problem comes with the management and techs and some of their policies. After having gone here four times, I am very well versed on the treatment my dog gets for his condition when in an ambulatory status. It's pretty routine: emergency oxygen via an oxygen chamber, and an IV of Salic (furosemide). Pending his breathing ra... read more

BE W. 

on Yelp

2 years ago

We Care Emergency in Waldorf DOESN'T care about anything but money. Female vet did not do ordinary and obvious testing on male cat, including bloodwork and checking for urinary blockages. This facility has a known practice of trying to extort money out of people in emergency situations. They have performed unnecessary tests, or asked for unnecessary hospital stays, for thousands of dollars. I've been victimized several times. Latest extortion involved being given two choices, neither of which were unacceptable due to th... read more

Sylvia W. 

on Yelp

2 years ago

We had to put our elderly cat to sleep. We called first and gave them all the information (the cat was non responsive but still breathing). We pulled into the parking lot and parked in a parking space. We called to let them know we arrived. They said to follow the instructions on the sign in the parking space. So we texted, again to let them know we were there, as the sign instructed. Once we texted, a message pops up, it asks a lot of questions and asks for a picture of your driver's lisc to be provided via the phon... read more

Kady H. 

on Yelp

2 years ago

The care and services provided by this clinic borders on negligence and is outright predatory. The business understands that pet owners utilize their clinic for emergency and urgent circumstances and use that to their advantage. Despite calling ahead to ensure our pet could be seen urgently (severe laceration with significant blood loss), we were forced to fill out redundant paperwork before being seen (took well over 10 minutes to get through). Even after filling out paperwork, we had to call to be seen in a timely manne... read more

Sarah T. 

on Yelp

2 years ago

After waiting for hours in the car, they refused to let us come in with our dog, smugly brushing off our warning that he panics in medical situations and would need us there to help contai him. Well, they learned the hard way that we were right, and maybe we did know how to manage our dog. They decided to let us in at thapoint, only ro learn it was too late, the dog was worked up into a panic by their ineptitude and we were sent away hours after arriving with no medical care, a sick dog and an overtired toddler. Maybe learn... read more

Yokimia T. 

on Yelp

2 years ago

Thouroughly read the reviews on yelp so that you can determine for yourself how rude the staff is (doctor included). Everyone isn't lying! After my yorkie was attacked by an unleashed German shepherd while on a walk yesterday, my dog was pulled out of his stroller and sustained several injuries during the attack. As my husband and I were very stressed and traumatized, the staff, especially the doctor was very rude and had horrible bedside manners towards paying customers. My dog was put down, so any human in their right mind... read more