Serra Veterinary Hospital Inc.

Owen X. 

on Yelp

5 years ago

We have been there for years until recently they force us to change the time of an appointment scheduled weeks ahead, simply because they don't have earlier appointment and want to leave earlier. I understand that if there's something urgent and we can certainly reschedule the appointment. But for something like the excuse above, if we cannot come earlier then we should honor the original appointment. We will never be there and the vet is fine to infringe appointments and lose loyal customers just for leaving 30 mins earlier... read more

Gurnam G. 

on Yelp

5 years ago

The hospital is immaculate clean and very experienced and caring team Will always recommend The pricing is very reasonable and the quality is high grade. They are never pushy in their dealings and always give you detailed information on everything they do for you. Also they do very wide variety of procedures Saves you time and minimizes stress 

Galina C. 

on Yelp

5 years ago

I had three cats. This is my summary of this "hospital" encounter: It took me 6 months to kind of stop crying and start saying something, and here is my email to them: Bubba died in Feb 2019. You were unable to diagnose him, neither to treat him decently while he was at your facility. $700 a visit for some unnecessary x-rays, and "nothing wrong with him, let's monitor, please come again (and bring more money) - doesn't make any sense to me or make me trust my other pets to you. It was twice then you gave me "for DOG only" me... read more

Nicole M. 

on Yelp

6 years ago

We came to Serra Vet hospital because we were recommended to come for my puppy's surgery. We knew it would be a long process but everyone at Serra Hospital made sure we were taken care of. They answered every question we had, they explained the whole process thoroughly, and made sure that we could trust them. All they wanted was to take care of us and our puppy and make sure we were in the best possible care. My pup stayed there overnight after surgery, and Pam called us to give updates on our pup right after surgery, up unt... read more

Hong Y. 

on Yelp

6 years ago

My dog went through a very expensive neutering procedure there yesterday, which cost 700+. I chose to neuter my dog at a vet clinic instead of humane society, which will cost significantly less, is because I wanted him to have better care and IV access in emergencies. My husband dropped him off in the morning at 9:00am and picked him up at around 6:00pm. My dog came back with a cone, which was apparently too small for him. I checked his wound after dinner at around 7:05pm and it appears to be open, I called Serra vet hospita... read more

Myra A. 

on Yelp

6 years ago

Don't fall for the free exam. They have HORRIBLE customer service!!! And the little Dingy receptionist, Is rude and very sarcastic. She looked and acted like she jumped out the movie clueless. Or one of them bimbos getting massacred by Jason in Friday the 13th! Sadly thats who they have taking care of our pupps. They have you sign an agreement stating that I assume and will be responsible for any charges before begging seen for first time customers.( mind you they never saw my dog we were just their to register her to be see... read more

Robin M. 

on Yelp

6 years ago

I've only had my dog for a year, and we've had to bring her in like 12 times, hahaha. All the ladies who work there are super awesome! Even after my dog tried to bite them (she's a rescue and doesn't trust people), they're always still so nice to her. When I met the doctor for the first time, I didn't like him at all. But when my dog tore her ACL and needed TPLO surgery, the doctor was AMAZING. He explained everything, was patient, even gave us his cell number if we had more questions (which of course we did, since it's our ... read more

Manuel M. 

on Yelp

6 years ago

We originally took our dog here when she tore her knee and we got a TPLO done here she is all healed now after 3 years and can run like normal again. Their prices are the best around from the research I have done and they genuinely care about your dog, not profits. we even recently took our dog here after she cracked her tooth and needed a tooth extraction. They did an awesome job at a great price and they even cleaned her teeth. All of the team are very nice and very knowledgable! 

Mimi D. 

on Yelp

6 years ago

I am so grateful that Dr. Natt suggested dental xrays for both cats - one cat is 9 and the other is 16. They both had significant dental infections and had to have teeth extracted - I didn't make the connection - the same goes for humans - you can't tell from just visual dental examinations. Dr. Natt went over all the x-rays with me. This procedure I know extended their lives. Please everyone, have your pet's teeth x-rayed. also requested that sevoflurane - the anesthesia for their dental cleaning and surgery be used. This... read more