Serra Veterinary Hospital Inc.

Tina W. 

on Yelp

3 years ago

We adopted our puppy, Piper, earlier this year and we found Serra vet through Yelp. They were local so we decided to sign Piper up for her puppy package. Their Covid protocols are excellent -- a tech will come out and give you paperwork to fill out in the comfort of your own car. Once you've completed the paperwork, they'll take your pet in to meet with Dr. Natt. After the examination, the tech will come out and explain what procedures to follow next and provide guidance from the doctor. All of the staff have been so sweet a... read more

Jocelyn G. 

on Yelp

3 years ago

I've been at this practice for over four years with four cats that have varying issues and needs and I am deeply appreciative of their knowledge, professionalism, kindness, and collaborative nature. I've worked with them both pre and during the pandemic, and continue to be impressed and grateful for how they approach their furry clientele and their parents. I've struggled with some difficult issues to puzzle out, but find Dr. Natt up-to-date and also very good at listening to what is going on with my cats. I can see that the... read more

Dyanne M. 

on Yelp

3 years ago

We want to thank Dr. Natt and his staff profusely for their patience and care of our German shepherd! An orthopedic surgeon told us that she not only had severe osteoarthritis in her hips but that the first step was to correct her CCL. We were not convinced and went to Serra veterinary Hospital for a second opinion. Dr. Natt found that she did not need that surgery and that her knee had a normal range of motion. He showed us the X-rays his staff took and explained her situation to us. He treats his patients like he treats hi... read more

Roohi M. 

on Yelp

3 years ago

we adopted our first puppy a few months ago and i was looking for a vet that would help us answer all our questions and make recommendations specific for our dog (since google can be so generic). i thought that i would find what i was looking for here, but i believe their covid protocols make it a bit difficult now. when i took my puppy in for her various checkup/shots a staff member came to my car to get her and came to drop her back off, i wasnt able to talk to the vet at all regarding any of my questions. one time we had ... read more

Aaron M. 

on Yelp

3 years ago

Serra VH needs to rethink how they interact and communicate with customers. With COVID restrictions preventing entering the facility, all interaction is with surly vet tech's who escort the animal in/out and do all interaction with customers. Aside from attitude, they don't seem to care about the animals with the information they share or suggest. Nor is there any regular path to actually speak to a vet. Coupled with low quality information and sometimes repeated questions, these individuals end up spending most of their tim... read more

Sridevi A. 

on Yelp

3 years ago

I am a new pet owner and adopted a lab puppy with a heart problem! Dr. Nat and his staff, especially Pam have been so wonderful in guiding us through care for our pet. The routine exams are well run and they have been instrumental in helping us with next steps for a complicated heart issue. They are timely, communicate well and there are no surprises with billing. Dr. Nat strikes the right balance between giving you information and being supportive of your anxieties, and explaining options without sacrificing your pet's heal... read more

Reggie S. 

on Yelp

3 years ago

Incredibly incompetent vet techs. No communication between anyone. Went in the other week to get a newly rescued kitten his routine shots (this place was a last resort since all the vets around here either aren't taking new clients or are completely booked up a month out), and the vet told us to schedule another visit for this week for another round. When we show up for our visit today the tech says he isn't due for some until next week and we'll have to come back again. Not sure what kitten likes being shoved in a crate and... read more

Massiel T. 

on Yelp

3 years ago

I love this Veterinary hospital and the staff! My dog has this autoimmune disease and they got her on a great treatment plan. They checked up on her and did great at keeping me informed. Veterinary care is costly but I don't mind as loyal my pet is being taken care of; that's exactly what Petunia is getting when she comes here. Thank you to everyone at SVH! 

Carlos V. 

on Yelp

3 years ago

Great vet highly recommend always have openings when I needed they treat my dog like it's their pet