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Rau Animal Hospital
- Veterinarians
- Glenside, PA
About this business
Location details
2135 Jenkintown Rd, PA, Glenside, PA, 19038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:30 p.m. | |
| Tue | 8:00 a.m. to 9:30 p.m. | |
| Wed | 8:00 a.m. to 9:30 p.m. | |
| Thu | 8:00 a.m. to 9:30 p.m. | |
| Fri | 8:00 a.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
not at this time
I don't feel comfortable not being able to go into the clinic with my dogs. At this particular appointment my dogs received vaccines, which the both reacted to the next day. I wasn't able to even say what vaccine they had as I was not a active participant in the appointment and that makes me uncomfortable and nervous.
Dr Murphy was excellent with Maya. She tried 2 times to help before recommending a surgical procedure. The staff was super nice upon drop and pickup.
Business response:
Thank you so much for the review, we appreciate it greatly!
This is now the second time where I called to setup an appointment for time- critical tests or vaccinations and got an initially unacceptable response. In both cases, the first person who answered the phone told me she couldn’t do anything for me beyond putting me on a call back list. Earlier this year, after Rau had sent out an email notifying everyone that they were again able to schedule routine wellness visits, I called for a Rabies booster that was needed so I could travel with one of my dogs. At that call, the girl wit... read more
All I can get to is crap about Covid when I ask about problems with my pregnant dog. WTH?
Hi, I know this was not a typical visit but I was surprised to be charged for lyme test when it was not mentioned. Also, Marley was picked up to bring inside and the man who brought her in did not handle her gently or put her down when she squiggled. I'm not sure if she was further injured inside but she is having more trouble walking today then usual. She is clearly hurt from her visit. The xray quote is $110 more than I was told yesterday when I approved $250. I'm hoping Marley feels better tomorrow so I'm keeping a close ... read more
Willy ended up in the ICU with plummeting platelet counts. He has ICP. He is still in the hospital.
Business response:
We are sorry that Willy is so sick. If there is something about our care for Willy that you would like to discuss please call us.
Making the appointment was a bit of a hassle this time around, but once that piece was done, everything went extremely smoothly and follow-up was quick and thorough.
Business response:
We apologize for the hassle, but happy to hear your pet was able to get in. We're happy to hear it went smoothly after that.
I was very grateful to have my dog seen on the day I called about his first ever seizure. The doctor came out to the parking lot to speak with me, which was very compassionate and helpful. The only thing that could have gone better was hearing back about my dog's blood tests that night as promised. Since it was an emergency, I had hoped to have a little more clarity and sense of direction (for example, if he had been poisoned and I needed to have him treated, or something else the tests could have indicated). Perhaps the doc... read more
Frequently asked questions about Rau Animal Hospital
How is Rau Animal Hospital rated?
Rau Animal Hospital has a 4.7 star rating with 2,755 reviews.
When is Rau Animal Hospital open?
Rau Animal Hospital is open now. It will close at 9:30 p.m.