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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Well I see I'm not the only one who is completely and utterly disgusted with this practice. I gave them a four-star review for sub-par service and care and I was promptly fired as a customer by the practice manager, Gina - who by the way is rude and disrespectful. Pretty amusing since I would never, ever return to this place. But she hung up on me when I pointed out the audacity of such a ridiculous move on her part - especially since I would never go back there. Huge operation meant to make money but does it with no soul or... read more
Business response:
Diana, thank you for taking the time to leave your feedback. After your conversation with Gina, we came to the mutual agreement that our hospital was not a good fit for you. We wish you and your pets well. - Newport Harbor Management Team
NHAH has been so incredible to us! Ever since our pups first (and luckily only!) emergency, they have been an incredible support to us. As our pup is now older dr Osborne has been a great help in trouble shooting hip issues. She is so kind to our rescue pup and the staff is always professional, positive and kind. I love that they have extended hours and you can always text instead of sitting on hold. Their prices are competitive and I would (and do!) recommend them to everyone!
Business response:
Mandi, thank you so much for another wonderful review. You are so kind to share how you feel about our hospital and staff. We value your opinion very much and happy you chose us for your veterinary needs.
Thank you Newport Harbor for seeing Sissy same day and as a new patient. The front staff, vet tech, and docs were all comforting and caring. I am so grateful for your expertise and care you provided.
Business response:
We are honored that you chose us for Sissy’s care. Thank you for taking the time to leave us this wonderful review about your experience with us. It means so much to the entire staff. Welcome to our Newport Harbor Animal Hospital family.
Dr. Ashburn is awesome. He has a 5* staff. Give's Bruin the best care. He truely cares about animals. Highly recommend him to everyone. Hard to find a vet like him. Front desk staff is very friendly.
Business response:
Thank you Donna for the kind words, and for taking the time to leave feedback about Dr. Ashbran and the staff. We are more than pleased to hear that you feel this way.
Some of my favorite vets! I've been coming here for over 30 years. The doctors and staff are very helpful, kind and caring. Keeping my senior dogs happy and healthy. Several of my neighbors takes there pets here too.
Business response:
Hi Dominique, Thank you very much for taking the time to leave us your wonderful feedback. You and your pups have always been a special part of our Newport Harbor Animal Hospital family, and we are so grateful for your kindness and loyalty.
Horrible, I called because my dog seemed to have something stuck in his throat and I explained this to the person who picked up the phone said "oh no, we are fully booked and our next availability until Friday" .... Silence. Seriously?!! Like sure I'll have my dog wait until Friday while he has something in his throat. Didn't even bother to refer me to see another vet that could possibly take him. Nothing. Terrible I will never come here again.
Business response:
Thank you so much for bringing this to our attention, as we are looking into the matter. We would never want a client to feel that their emergency is not important to our staff. All doctors were booked on this particular day, so we unfortunately were unable to see you for your pets emergency in a timely manner, as would have been necessary considering the urgency of a choking concern. We are not an emergency hospital, but do try our best accommodate an emergency whenever possible. -Newport Harbor Animal Hospital Managemen... read more
We were recommended by a family friend for our sweet Wii-Man and we are glad we found this place. We were seen by Dr.McDaniel who is wonderful. Wii-Man was diagnosed with kidney disease in Feb 2023. He needed weekly SubQ fluids and all the techs and receptionists were always great with him even though he could get snappy. I think any dog would be upset to have to get a big needle in their back and getting poked and prodded every single week. Dr.McDaniel was very good to our Wii-Man. Wii-Man was like our little puppy dog son ... read more
Business response:
Wii-Man had and will always have a very special place in our hearts Tammy. He always put a smile on our faces when he would come to see us. His adorable face and funny personality will never be forgotten, and you did all you could to give him the absolute best life he could have. We know how much you will always love him, and so very sorry for your loss. We are so glad that Dr. McDaniel and the staff made you and Wii-Man feel as comfortable as possible, and your trust in us means the world to the staff. We appreciate you tak... read more
We've been coming to Newport Harbor Animal Hospital for almost 20 years. We started bringing our furry babies when the hospital was in the building that is now Penelopes Parlor. Throughout the years, we've had excellent doctors take care of our dogs and we've also experienced doctors who have been less than friendly. We were deeply saddened when Dr. Wade retired since she had been the primary doctor for all our dogs. Dr. Corum, who is no longer there, was amazing as well. Most recently, we have been working with Dr. Osborne ... read more
Business response:
Hi Adorianna, First off, thank you for your loyalty to our hospital all these years. It truly means so much to all of us that you have chosen to trust us with your beloved pets. We adore Louie, and very pleased that you found the trust and compassion that you were looking for in Dr. Osborne. We are more that proud of all our doctors here at Newport Harbor Animal Hospital, and understand that a perfect fit is imperative in the relationship between doctor and client. We appreciate you also mentioning our front office staff, a... read more
I brought my cat in to be watched for ten days. When I came to pick her up, she had a glob of gum attached to her leg (GUM!) and she had lost THREE of the eleven pounds of which she consisted. On top of that she has several notable marks from which I have no idea from where they came... I am doing everything I can to file a report against this disgusting, irresponsible company. Please take your animals anywhere else I assure you they will receive better treatment.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 544 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.