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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I've been going to this place for over 10 years now. I knew it was expensive but I tolerated it because it was near my house and the staff were nice. After COVID I notice all the old staff are no longer there and the new ones aren't as friendly. The quality of care has gone down significantly. The Vets are now all about making money and not caring for my pets at all. Pushing for all the unnecessary procedures. I just took my pet today for a skin infection checkup and one of the vets told me to buy a shampoo that is medicated... read more
Business response:
Hi Wendy, After your visit, our team reached out directly to clarify the prescribed shampoo and offer a refund if it was unopened. Based on your last visit in early 2023, the doctor may have assumed the previous bottle was expired or depleted. Our intention is always to recommend what will best support your dog’s health. We appreciate the feedback and the years you’ve spent with us, and we wish you and your pet continued health and happiness.
I brought my cat here several times before we both moved. The staff members were kind and considerate, and whenever they were late for our appt, we got a small discount on the examination fee which was much appreciated. The only reason for not having 5 stars is that after moving, I reviewed my cat's medical records ahead of our next vet appt in the new area, and called to ask a clarifying point about a concern that was made note of on the vet report that wasn't clearly brought up during the visit. The receptionist was kind a... read more
Business response:
Hi Jessica, Thank you so much for your feedback. We appreciate you taking the time to leave a review, and glad your experience with us over the years was a positive one overall. Good luck at your new veterinarian, and let us know if you need anything.
Grace at the front desk was so kind and thoughtful. She carried canned food we purchased to the car for us because it was very heavy. Dr. Osborne is lovely and such a good listener. We and our dog were comfortable with her and our pup received excellent care. On another visit, the tech who took our grandpup to have his stitches removed after surgery was also kind and patient. Dr. Szebka called the day after we saw her to check on how he was doing. We really appreciated that. We will be back.
Business response:
Thank you so much Julie for the kind words and wonderful feedback. We are very happy that you and your pup feel comfortable and appreciate our staff. That is very important to all of us here at Newport Harbor Animal Hospital.
Ty Dr Akashi and Dr Osborn for all your sweet professional attentiveness and support for my Wheaton Terrier, Brooklyn, especially over the past two days. And Grace for all your patience and kindness at the front desk! 33+ years with your Practice and never disappoint.
Business response:
Thank you so much Yvonne for your wonderful review and feedback. We are honored that you have trusted us with your pets for so long, and truly appreciate your support. Having you and your pets as part of our Newport Harbor Animal Hospital family means more than you know. Big hugs to sweet Brooklyn!
Been taking my dog here since he's been a puppy. This place has gone down hill. Last few visit have been a joke and they only seem to care about money.
Business response:
Hi Ryan, We appreciate you trusting us with your dog's care over the years and are sorry to hear that your recent experiences haven’t met your expectations. Our goal is always to provide the highest level of care while maintaining clear communication about treatment plans and costs. Our team was upfront about recommendations and associated costs to ensure the best possible care. ... read more
Kai and Rocci have been visiting NHAH since they were pups, the entire staff is caring, kind and simply amazing.
Business response:
Kym, you made our day with this wonderful review! The entire staff appreciates it so much, and considers you a special part of our family. Thank you for taking time out of your day to leave a review. You guys are the best!
I had 2 Alaskan malamutes, that Dr. Owen saved their lives, I am forever grateful to Newport animal hospital and would never think of going anywhere else
Business response:
Thank you Jayson for the kind words and support. You are a cherished part of our Newport Harbor Animal Hospital family. Thank you for taking the time to share your experience with us.
Dr Wind is an amazing person and a wonderful, caring Veterinarian. She takes her time to evaluate my 13 year old dog to make the best choices for her care. She also listens to my input. I would highly recommend Dr Sarah Wind.
Business response:
Hi Rita, Thank you so very much for the wonderful review and recommendation. We appreciate you trusting us with the care of your pets and consider you family.
I've never brought my pet to this vet before, but was so thankful to see that they were open at 7am on a Sat. I had to bring my dog in to be Euthanized. I was able to get an appt. Later that morning. The staff was very caring and kind to my dog and I. They provided comfort to me during a dark time and I'm thankful for that.
Business response:
Hi Tara, We are so sorry for your loss, and hope you are doing ok. We are here for you if you need anything at all. Thank you for trusting us to care for your pet during such a difficult time, and for writing such a heartfelt review about your experience with us. Take care.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 550 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is open now. It will close at 7:00 p.m.