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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
We recently had to do one of the hardest things a dog owner has to do: put our sweet dog down. He was 17 and he stopped eating and drinking, his body was giving out and he just wasn't there anymore. I really didn't want to put him down and just let him pass naturally but I read it's more humane to let them go and help them pass peacefully. It's so hard to say goodbye to a dog and anyone who has had to do this knows what I'm talking about. This was our first experience having to do this. Newport Harbor Animal Hospital was inc... read more
Business response:
We are all so very sorry for your loss. Yes, saying goodbye to a pet is one of the hardest things we will ever have to do in our lifetime. They are family, and often we are even closer to our pets than we are the humans in our lives. As hard as it was, we are honored that we could be there for you during such a difficult time and decision. Our thoughts are with you and the family. If there’s anything we can do please don’t hesitate to call. Sincerely, Your Newport Harbor Animal Hospital family
The staff is professional and very caring. Dr Bates gives thorough explanations of what he plans for my boy.
Business response:
Thank you Karen for the kind words and support. So glad you appreciate Dr. Bates as much as we all do. Thanks for choosing us here at Newport Harbor Animal Hospital.
Now I understand why so many people i know go to this vet. This place is amazing. Everyone is so nice and more importantly they really care and we're so great with my dog Otis. My regular vet was unexpectedly closed and I am so happy that I was able to get into see this vet. 10 stars!!!
Business response:
Hi Liz, Thank you so much for the kind words! We are happy we could be there for little Otis when he needed to be seen, and appreciate your trust. Your review means a lot to the entire staff. Welcome to our Newport Harbor Animal Hospital family.
This animal hospital has been around as long as I can remember. I tried switching to one that was cheaper and realized it was a disgusting mess. It was a complete revolving door and nobody really cared. I ended up coming to this veterinarian again, and though I got a senior discount, it was still a little more than I thought I could afford, but she recommended that I take my cat my beautiful Persian therapy cat over to another vet that dealt specifically with eye issues. it didn't work out over there after they took $389 for... read more
Business response:
Hi Debbe, We couldn’t be happier that sweet Muffin is doing so well. He’s a very special boy to all of us here at Newport Harbor Animal Hospital. Your review, and support of our hospital means a lot to all of us. The fact that you came back to us, and trusted us with your beloved companion makes us feel so good, as we know that Muffin is your world. Thank you for taking the time out of your day to express how you feel about his care here, and for the photo. Thank you also for being like family.
Updating my 2012 review. I can honestly say our pups' second family is the entire staff at Newport Harbor Animal Hospital. That's how much love we have for them. Dr. Ashbran has taken care of ALL of my dogs. When my first rescue pug was diagnosed with cancer, I was so heartbroken. I was shocked to find out Dr. Ashbran was too. He had told me how choked up he got when he saw the results. However, Kendall (she no longer works there but man she was one of my favorite OG girls!) mentioned to me that Dr. Ashbran took a day to pro... read more
Business response:
Hi Tammi, You and your family have always been a cherished part of our family. You have show such appreciation and respect for the entire staff, and it certainly does not go unnoticed. We all know how much you love your pets, and what an honor it is for you to trust us with their care. Your loyalty all of these years means the world to us. Your support and referrals speaks volumes as to how you feel about the care that we provide. It tells us that we are achieving what is most important to us.. that our clients see how muc... read more
So many great things to say about this vet group. I've had Dr Robertson and Dr Wade- both have been really great. Every vet tech has been super sweet and had a great bedside manner with my puppy, George. We have been in 5-6x for a variety of issues and each time, they have spent time with me answering any questions and being very thorough. I never felt rushed and always left feeling like we had accomplished a lot. The staff at the front is super friendly and helpful. I love that I can text them to schedule appts or ask quest... read more
Business response:
Hi Catherine, Thank you very much for the wonderful review. Nothing makes the staff happier than to hear that our clients feel that they were heard and had all their concerns addressed during a visit. We always want to make sure adorable George is happy too! We appreciate your loyalty and the fact that you are so fond of us that you refer others to us. That speaks volumes and the highest form of flattery. You put a smile on our faces today.
I just love Newport Harbor Animal Hospital! I have had only positive experiences. They take care of my 4 cats and they are very gentle, kind, and caring of my fur babies. I couldn't ask for a better Veterinarian help. Their prices are very reasonable and their front office staff are kind too. Can't recommend them enough.
Business response:
Thank you so much Laura. Your kind review made our day, and means the world to the staff. We love what we do, and very much appreciate hearing that our clients and patients are happy.
I regret ever boarding my dog at Newport Harbor Animal Hospital due to severe signs of neglect. The management failed to care for our dog during her extended stay at NHAH, or to make the situation right. I thought that my Yorkie mix would be safe being boarded at a Veterinary hospital, but this was not the case. After a three week stay my 9 year old girl came back with over 20 massive and matted dreadlock-like clumps of hair, chew marks from removing her own mats, a rash covering her entire belly, and both ears infected. I a... read more
Business response:
Hi, Sheila, Our Management offered for you to bring in your pet free of charge for us to examine. Since we were unable to respectfully communicate over the phone, we tried to talk with you through email until threats were made, then we had to terminate our relationship. We hope you find a veterinary and boarding facility that better suits you and your pet.- Newport Harbor Animal Hospital team
I previously brought in a puppy for a general health exam, and the vet told us he's completely healthy, with no concerns. Shortly after, he began to get SICK, so we decided to take him back. Upon arrival, they told us they actually got our puppy's tests MIXED up...and he turned out to have parvo. So they gave us another puppy's results instead of ours. Our puppy ended up staying 2 out of the 5 days and sadly passed away. Should we have caught it faster, he may have had a chance. Although the staff was apologetic, it wa... read more
Business response:
Jennifer, we are so sorry to hear of the loss of your puppy. Unfortunately when we were searching in our system we couldn't locate your or your puppy's records at our hospital. Should you wish to call and talk directly with our team, please call us at (949) 612-2756. - Newport Harbor Management Team
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 543 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is open now. It will close at 7:00 p.m.