This profile has been claimed by the business owner or representative.
Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Our 12 year old Poodle/Bijon mix pup, Hugo, was having labored breathing, so my wife and I brought him in first thing this morning. Dr. Wind was short, factual and to the point which is the way I like to have it. She deemed Hugo to be in critical condition, enlarged heart, cardio-myopathy and should be admitted overnight to the "hospital" section of their clinic. Low end estimate $2,500. Not an unusual "ask" in todays environment of almost all corporately owned vet practices today. When my wife, a critical care and hospice n... read more
Business response:
Bill, Thank you for your feedback, though we were sad to see we did not live up to your expectations. We are proud of our staff for immediately addressing your pet’s critical emergency, quickly assessing the issues and offering options for care. We also respect your right not to accept our recommendations. We are glad that we were able to adjust the bill appropriately, addressing your concerns. We are sorry for your frustrations and if your new veterinarian needs anything further, please have them contact us directly. Be... read more
Dr. Ashbran is truly the most amazing veterinarian my family could have dreamed for... I'm a mom of 2 children and a full-time student with little-to-no money. That being said, I also care for a feral cat (which isn't easy) who recently had a horrible altercation with another animal - to me, it looked dire due to his lethargy and limping. After Dr. Ashbran did a simple check, he found no signs of internal injuries other than a puncture to the cat's paw. Therefore, recommended a simple antibiotic injection and "hang back" to ... read more
Business response:
Thank you so much Lindsay for the kind words, and for taking the time to express how you feel about your visit with Dr. Ashbran. We couldn’t be happier to hear that your kitty is feeling himself again, as that’s most important to all of us here at Newport Harbor Animal Hospital. Because you cared so much for the feral cat, you did a very unselfish thing by taking responsibility for its health.. what a wonderful thing. You deserve a lot of credit as well. Thank you for choosing us, and trusting us with his care.
We have been with NHAH since Comet was a puppy. They have always been there for us, through COVID and now through Comet's cancer. Comet is almost 10 yo. dr Ashbran is caring, thoughtful and informative. The staff are super. For example, we needed lab data sent to her oncologists before and appointment. When it didnt arrive before Comet's appointment, I called the office and it was emailed to her oncologist in minutes. Thanks NHAH
Business response:
Thank you so much for taking the time to leave such heartfelt words. We adore Comet, and honored that you have trusted us with Comet’s care for the past 10 years. You are family, and we will always be here for whatever you need.
Dr. Wind and her staff take excellent care of my senior kitty! They respond to emails or texts promptly. They definitely care about my pet.
Business response:
Thank you so much Sheri for the wonderful review. So glad you feel the love and concern from the staff. We appreciate your loyalty as a client very much.
Been a client of Newport Harbor Animal hospital for over 20 years. The Vets, front staff, Vet techs and kennel staff are the most professional, caring group of care givers around. Dr. Bates has taken over the care of my 18 yrs old Kati . Her care is a challenge but he has stepped in and provides excellent care. Katie's previous Vet was Dr. Wade, who had taken care of Kati for many years, retired, left Kati in very competent hands. I always recommend NHAH to any one that needs excellent care from terrific Vets and staff. I wi... read more
Business response:
Thank you Geri for always sharing such kind words about our hospital and staff. You are a part of our family, and couldn't be more appreciative of your loyalty.
We have been faithful clients of NHAH since the early 1960's. The doctors and staff go above making our dog Mattie feel comfortable and calm during her visits. This has been true for all our pets that have been cared for by NHAH. The staff is very helpful and handle all our dogs needs with professional and friendly care. We recommend NHAH to all our friends and family. You will be completely satisfied with the care your animals receive here.
Business response:
Cynthia, thank you so very much for the wonderful review. You being a loyal part of our Newport Harbor Animal Hospital family all these years means the world to us. Caring for your pets has been an absolute pleasure and honor. We appreciate you taking the time to leave such heartfelt words.
Been going here for years. Multiple dogs have been treated well. Since the pandemic the quality of service has gone way down. They act like their shit doesn't stink now. They charge more than most and that was fine when the service was great. Not so much now. They recently put me into one of the exams rooms and forgot about me. I sat in there for 45 minutes and I finally went out and said hey is the doctor going to see my dog soon. I was told she's on the way. 10 minutes later I left without being seen. My time is valuable b... read more
Business response:
Hi Joshua, We appreciate you taking the time to leave feedback. We apologize for the delay in being seen for your appointment recently. We do value our clients time, and know that people have busy schedules to tend to. Management has been made aware of the situation and will look into things by talking to the staff. We are always striving to improve, especially when things like this might happen. Customer service and the care of our patients are extremely important to all of us.
Dr. Owens was so great with our dog,Leo. She is a very compassionate and skilled Vet. She realized that Leo was super sensitive to sound when nervous and worked around this in a very caring way when preparing for a kidney biopsy. She explained his condition well. Although, his disease was not ultimately curable, we appreciated her skill and caring manner.
Business response:
Thank you for such a heartfelt review Shelley. You and your Leo having a positive experience even though some challenges means so much to all of us here at Newport Harbor Animal Hospital. Dr. Owen definitely cares very much about her patients needs.. special needs especially. We adore Leo! Thank you for taking the time to leave feedback.
We have been loyal customers for two years. Monday night was every dog mom's worst fear, my dog had an allergic reaction, short breath, face swelling. It's 6:52pm I live 1.6 miles away. I call our trusted vet, Newport Harbor Animal Hospital I alert them of the situation, I am told come. I rush my dog into the car and head over there as fast as possible. As I am driving over I receive another phone call authorizing if I am willing to pay up to $750 for the emergency, I agree without hesitation. Hang up, I am now .3 from their... read more
Business response:
We understand your frustration, but we do close at 7pm Monday through Friday. Our staff and doctors leave promptly at 7pm so we did not have anyone to treat your pet after that time. Our hospital insurance does not permit us to let anyone in after hours, which in this case was 7pm. A doctor and staff did wait for you until 7pm, and had everything ready since you said you were pulling in our parking lot at 6:52pm but never showed up. It would not be legal for a technician alone to treat your pet, so unfortunately that would ... read more
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 561 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.