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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I really appreciate NHAH and the staff! They call back and actually discuss things, no rushing me out or dismissing my opinions or concerns. Polite, friendly, accommodating. I started her in the '70s with Dr. Tim Donnelly. Now we're back and happy to be.
Business response:
Thank you very much for the wonderful review/feedback Keri. Welcome back, and so happy that you are pleased with your care here at Newport Harbor Animal Hospital. We love having you as a client.
It started with the woman who answered the phone - she was professional AND caring and personable. She was apologetic that I had to wait a day to be seen but that was fine by me and the issue my 16 year old cat was having - there was no emergency. Dr. Ashbran was so thorough in checking our cat and explaining his findings. I have to say their communication is top-notch. A phone call a few days later from Dr. Bates was just as thorough, as he explained the blood work results. And both doctors were human, not robotic! Shadow, ... read more
Business response:
Thank you so much Paulette, for the wonderful review. We are very pleased to hear that you and Shadow had a wonderful experience beginning with your phone call to our hospital. Communication with our clients is very important to us. We are also so happy to hear that Shadow did so well during your visit. Thank you for taking the time to leave feed back for us. We are always eager to hear about our clients experience with us here at Newport Harbor Animal Hospital.
Wouldn't trust any other place with my pets. Dr. G is our go to for my kitty who gets sick often due to his compromised immune system. She's always thorough with his exams and goes the extra mile to make sure he's comfortable. The front desk staff are out of this world amazing. So friendly and kind, and we're all on a first name basis. This place is so smoothly run, not like chaotic other animal hospitals that make you wait 3+ hours. When we go here we feel like family. Love these people!
Business response:
Hi Lauren, Thank you so much for your heartfelt review. We definitely consider our clients and their pets like family. We couldn't be happier to hear that you are comfortable and happy with our staff. These are things that really matter to the entire staff. Thank you for choosing Newport Harbor Animal Hospital for your pet care needs. See you next time.
5 Stars for Dr. Renee Owen. Compassionate, knowledgeable (Diplomate), meticulous, and simply the best ever. There are a number of vets in the practice which makes for convenient hours and 7-day/week service. I go back three sets of owners (1981), and while I felt more comfortable with the last owners (probably because I had known them for 30 years), as long as Dr. Owen remains there, we will continue to schlep our 4 cats (all howling on the 45-minute car ride) to see her.
Business response:
Thank you so much for the positive feedback! You have been such a loyal and wonderful client/NHAH family member for so many years, and we truly appreciate that. We understand that having a close and trusting bond with your veterinarian is extremely important to our clients, and we are happy you have found that with Dr. Owen and our doctors here at Newport Harbor Animal Hospital.
My five month old golden retriever puppy is currently suffering from a severe infection all over her leg because of Newport Harbor animal Hospital. When I first brought her there for her vaccines not only did they not keep a record of the docs things that she got but they skipped a vaccine and because then it was shot into her with another vaccine she got a severe reaction on her back leg from Matt. Then we came in there because she broke her toe running around in the backyard and Newport Harbor animal hospital wrapped her l... read more
Business response:
We are so sorry that you feel this way about our hospital. It is always hard when our pets injure themselves. They are in pain, and the after care can be quite extensive. We always do our best to ensure that the patient is well taken care of, and always send owners home with complete detailed home care instructions. We realize that it can hard to keep a puppy from chewing at a bandage or wound, this is why e-collars and home care compliance is so important from owners. The situation with Delilah is unfortunate and we do w... read more
Dr Renee Owen is the best veterinarian we have found. She takes great care of our older sheltie and our younger cattle dog/border collie mix. She is very thorough and goes over all your options before you make a decision. She has gone thru great lengths to diagnose our shelties problems. Also the rest of the staff is also awesome at this hospital. They always take care of your needs with a smile! They are all knowledgeable about what you need. We have had several other of the vets as well as they also did a great job when Dr... read more
Business response:
Thank you so much for your wonderful review Rachel. When we read reviews like this, we smile and know that we are achieving the things that matter most to us. We want all of our clients to feel the same. Dr. Owen is such a great doctor, and we couldn't be more proud of the work that she does. We appreciate you taking the time to give us such valuable feedback.
We have been using this vet for over 40 years and absolutely would not go anywhere else. We have also been rescuing labs that long and these vets are caring, compassionate, personable and professional. The staff is also great to work with and knows all our family by first name. They are terrific vets and I sincerely believe have saved the lives of a few of our rescues. They have also been there for us when we lost a pet and sent flowers and lovely cards that I have saved and will treasure always. Check them out for yourselve... read more
Business response:
Diana, this is such a kindhearted review of our hospital. Your words truly mean the world to all of us here at Newport Harbor Animal Hospital. Your loyalty and confidence in us, tells us that we are living up to all things that are most important to us as well. Thank you for choosing us all these years, and for being such a wonderful part of our family.
I have taken my animals here for years. Clean facility. Dr. Ashbran is amazing. I feel safe boarding my animals there and confident the doctors will properly treat my aniamls
Business response:
Thank you so much Dustin for the positive review. We know how important it is to feel comfortable with your veterinarian, and leaving your pet for boarding care, so hearing this makes us all very happy! Thank you for your loyal business all these years.
This place is amazing! I rave to everyone about the staff and care they give here. I brought my dog in an emergency to get stitches, called them on my way there and as soon as I arrived they brought her back. They even trimmed her nails for free while she was with them. I left feeling super prepared to care for her at home after I talked to the vet and was walked through how to give her all of her medications! They know great customer service and call to check in on your pet a few days after your visit. Thank you for going t... read more
Business response:
Thank you so much Caitlin, for such a wonderful review. We couldn't be happier to hear that your experience was positive, even through an emergency situation. Your review tells us that we are doing exactly what is most important to us..to make sure that our clients and pets know how much we truly care. Again, we appreciate you taking the time to leave us feedback.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 543 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.