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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
My baby Duke was a patient at another Vet since we moved from the east coast over five years ago. It was the first one I found but I didn't love them. The one time he stayed there and when I picked him up he paws were raw from being dragged outside. (Duke was not a walker when he didn't want to or was not comfortable) We stumbled about NHAH in July after we rushed him to the Emergency Room for a lump on his head. My first interaction with the front desk and Dr. Owen was refreshing. I wished he would of been a patient there a... read more
Business response:
Krystal, we are all so heartbroken about Duke. He was a very special boy, and a part of our family. You have always been so kind to the staff and that is truly appreciated. Your heartfelt review means very much to the entire staff, and we all feel blessed that you found us, and trusted us with your sweet boy. We are here for you if you ever need anything.
If zero stars were an option I'd choose it for this practice. They're rude & slow, and when you're maybe 3 minutes late and sitting in their parking lot texting them to check in, they deny you your appointment with zero regard for the way they just exploded your week. We needed this appointment for puppy shots as we take off to travel for the holiday tomorrow. They are inconsiderate, and give very poor service. They can make you wait long periods of time, but if you're a few minutes behind they cancel you. You can't operate ... read more
Business response:
Hi Jessica, When a client is more than 10 minutes late, it then makes the following appointments that day run late (which is unfair to the clients that are on time.) We would have been more than happy to reschedule you, but you left so quickly. That being said, we have zero tolerance for anyone cussing at our staff, and making the clients in the lobby feel uncomfortable or possibly unsafe.
Dr. Wade was absolutely incredible. We adopted a senior cat Harvey 2 1/2 years ago. At first he seemed happy and healthy but sadly he took a turn for the worst this year. We took him here at the beginning of the year when he first got sick and he seemed to get better. However a few months ago his health went down hill again. Sadly we did have to say good bye to our beloved Harvey And let him cross the rainbow bridge. Dr. Wade took the time to explain every thing to us and was incredibly compassionate. She even called us on h... read more
Business response:
Justine, your heartfelt review means so much to Dr. Wade and the entire staff here at Newport Harbor Animal Hospital. The hardest part of our job is losing a patient, and seeing the pain of loss that the family experiences. We are so glad that you received the support that you needed and deserved from Dr. Wade and the staff. Please let us know if there is anything else that we can do to help with whatever you might need. We are here for you.
I took my 12 week old puppy in for boosters and have nothing but good things to say. The clinic was clean. The check-in process was easy. All the staff were friendly, including the front desk and technician. Dr. Ashbran was wonderful. Talked through all his puppy shots, feeding recommendations, and more. It's so nice to find a new clinic I can trust to the best interest of the dog in mind.
Business response:
Thank you so much Kirsten for the wonderful review with such kind words. We are so glad you found us, and really appreciate you taking the time to share your experience. Welcome to the Newport Harbor Animal Hospital family.
Simply put, my dog has seizures. I was hoping the owner would empathize but instead turned down my poor Skyler's service because I asked the front staff to submit to my receipts insurance carrier. I asked questions because it's my first time every having a pet and he sent me a letter denying my poor pup. HOW do you deny an animal service?? I do not want someone responding to my comment with an I'm sorry or any responses please. The public needs to know the truth...
Business response:
Hi Kevin, we were very concerned reading your review, and looked in our system for you and Skylar. After looking very closely, and diligently, we did not find it you in our system. Could you be referring to a different hospital? There are a few animal hospitals in our area that have names that are often confused with us. We would like to mention that our owners would never send anyone a letter refusing service to a patient/client. We hope Skyler is ok and that you were seen somewhere, as it sounds like she did need medical c... read more
If you love your companion this is the place to take them. I've been in twice in the last three years and wouldn't hesitate to bring my little guy in even if it was something small. Every time I've come in I've been cared for so well and have been confident in the result. They are absolutely the best.
Business response:
Thank you so much Adam for the heartfelt review. Thank you also for taking the time to leave such wonderful feedback, as it means so much to the entire staff.
Moved to the area in February and this was our third Veterinarian office. Third time is a charm! Absolutely loved the Dr. and staff. They took great care of our senior greyhound who has several ailments. They were caring and sensitive to his issues and helped us come up with a plan to make him as comfortable as possible for the time we have left. I can't recommend them enough. And they also were incredibly reasonable in what they charge. We've definitely found our new Caregivers for our beloved fur babies.
Business response:
Thank you so much Angelique for the kind words and recommendation. We couldn't be happier to hear that you found comfort and trust in our staff and doctors. Welcome to our Newport Harbor Animal Hospital family.
The kindest the caring the knowledgeable support that you get at Newport Harbor animal hospital is amazing... From the Technicians to the Veterinarians, The care given is unmatchable! It's hard to single out one doctor, they are all wonderful...
Business response:
Jan, thank you so much for the wonderful review. You are such a loyal client and we are so happy you feel this way about our hospital and staff. We appreciate you taking the time to leave kind words.
always so good and loving to my puppy. i pay a pretty penny for good and honest care. thank you guys
Business response:
Thank you so much Riley for taking the time to leave a great review. The entire staff here at Newport Harbor Animal Hospital truly appreciates it.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 560 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is open now. It will close at 7:00 p.m.