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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I rarely write reviews these days, but I felt compelled to write one about our honest, actual experience at NHAH. We brought our dog here for a minor procedure and were told that he would need bloodwork done before undergoing anesthesia. This is common and we said yes, and that they would email us the quote for the procedure the next day. It was our first time there, and we only picked them because they were close by. (By the way, I am opting to overlook our 25+ minute wait for them to come get our dog, even though we arrive... read more
Business response:
We are happy to hear that Bruno is doing well and got the care he needed. Our doctors do recommend diagnostic testing when they find a health issue with any of our patients. They recommend these diagnostics ensure the safety of the patient under anesthesia/sedation. The email the doctor sent also contained instructions on how to manage the wound at home if surgery wasn't ideal for your patient. Please be aware that our longer wait times are due to COVID-19 curbside assistance, we are doing everything we can to keep our c... read more
They will ask you to take home a bounch of different meds... not sure if my cat really needs that much... and after I signed the estimate they added one more med without clearifying it with me... Not sure if it is the best place to come..........and we waited like 2 hours in the car... they are super super slow.
Business response:
We are so sorry about the wait, the changes in protocols since COVID-19 has, on some days, made wait times a bit longer when they used to be a much smoother process. We are working daily on doing what we can to help make our clients experience the best it can possibly be during these unusual times, as that has always been our number one priority. We made sure to provide you an estimate with a price range which you approved and signed. Sometimes after diagnostics are done, the doctor may choose a different medication to bes... read more
Waited over 20 minutes to just collect my pet from boarding. Great facility and people if you are willing to wait. Too long of a wait though....
Business response:
Hi Marybeth, We are so sorry about the wait, and understand how frustrating it must have been when you were excited to see your pet after boarding. The changes in protocols since covid has, on some days, made wait times a bit longer when they used to be a much smoother process. We are working daily on doing what we can to help make our clients experience the best it can possibly be during these unusual times, as that has always been our number one priority.
My favorite animal hospital I've been to. I brought Baby Girl, my 4 month old puppy to this hospital for her last parvo shot. I was unable to have an in person experience due to covid, but they have some of the nicest/ people I have experienced in an animal hospital/clinic thought it was merely all by phone. When they took Baby Girl inside by the leash they took her time bringing her inside because she was nervous. They didn't pull on the leash dragging her inside they just took there time until she was comfortable to go in.... read more
Business response:
Erik, your wonderful review made us all smile. We couldn't be happier to hear that you and your pup had the experience that is so important to all of us here at Newport Harbor Animal Hospital. Our animal loving staff spoils every patient that comes to see us, making the visit for each pet as comforting as possible. It's what we love to do. Thank you for taking the time to leave such a heartfelt review.. it means the world to us.
Oscar the destructo dog and I are are incredibly grateful for all the vets and staff members at NHAH. Oscar says "thank you"
Business response:
Thank you so much Johnathan for the wonderful review. All of us at Newport Harbor Animal Hospital love Oscar! Great picture of this sweet boy too.
Really glad we got a referral for this vet. We live in LA but my partner is from OC and we visit family frequently. After a very unsatisfactory experience at another animal hospital in central LA, our little guy wasn't getting better. Newport Harbor was able to accommodate us same day. With even a quick exam, Dr. Sebzda was able to make me feel much more at ease and give me some clarity and explained the priority steps. After spending $750 at a different hospital, she was able to also help us prioritize testing so that we co... read more
Business response:
Thank you Dawn for choosing to give our hospital a chance, and for your kind words. We are really pleased to hear that Dr. Sebzda was able to help you and your little guy. Getting feedback like this means so much to all of us, and we are grateful that you took the time to leave a review. Getting referrals is the ultimate compliment from our clients, and so happy that a referral lead you to us. Please don't hesitate to call with whatever you might need.. we are happy to help. Take care.
After 5 days and seeing 5 veterinarians we were recommended by a friend to go to Newport Animal Hospital. Although our little Rubble is still in their care I had to share my experience thus far. Dr. Bates has been SO AMAZING! We know COVID makes it difficult to interact with patients at this time but Dr. Bates totally takes his time to talk to us on the phone about EVERYTHING! We've never felt this kind of treatment and compassion since this all started 5 days ago. Dr. Bates doesn't rush us off the phone. He makes sure we ge... read more
Business response:
Thank you for taking the time to leave such wonderful feedback Jaime. We love little Rubble, and so glad that Dr. Bates and the staff could be there for you and help you feel better about the situation. Hearing how you feel about our hospital makes each one of us so happy, and tells us that what we are doing and love really matters to our clients. Again, we appreciate you reaching out and very excited to have you as a part of our Newport Harbor Animal Hospital family.
On Sunday 4/5/20, we took our Min Pin, Sadie who was 8 months old, to NHAH. For three days, she had been having issues eating, vomiting a lot the first day, and no bowel movements. This was the third time we had gone to a Vet since Friday (second time to NHAH) as things were not getting better. Due to COVID 19, my wife and daughter had to stay in the car. The conversation with the Vet had to be over the phone from the parking lot. The Vet who saw our puppy was Dr Guastamacchio (they call her Dr G). After Sadie was brought in... read more
Business response:
Tim, We, again, extend our condolences to you and your family. Dr Wade had multiple conversations with you in regards to Sadie in hopes it would help you understand the reasons behind why we made the decisions we made. We offered grief counseling, hoping it would help you and your family, because we understand how hard it is to lose a pet and how important it is to find peace. We hope your family continues to heal during this time. Denise Bryden Practice Manager
The staff here is so wonderful! It is very hard to find a good vet that isn't just after your money and actually cares about your fur babies!
Business response:
Thank you so much Julia for your kind words. The staff here at Newport Harbor Animal Hospital truly appreciates it. We are very happy that you feel this way about your experience with us.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 543 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is open now. It will close at 7:00 p.m.