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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Dr. Nicole was excellent with my boy, Zamboni! He's a cranky kitty and doesn't usually take well to being handled but she was so gentle and sweet I'll definitely be seeing her regularly for Zambo's needs. She was very helpful and informative. As for the hospital itself it is very clean and beautiful inside. Everyone is very warm and friendly!
Business response:
Zamboni! We all adore Zamboni! Yasmin, thank very much for taking the time to leave us such a wonderful review. All of us at Newport Harbor Animal Hospital truly appreciate it. We are constantly striving to do our absolute best for our clients, and patients, so your kind words made our day.
I will never take my fur babies anywhere else but this place. The Drs and the staff is amazing and very helpful. They saved the life of my baby after irvine valley hospital wanted to put her down. I will forever be grateful to this hospital. They work with you financially and they do a great job treating and caring for your fur babies. Thank you NHAH for all your great work!
Business response:
Thank you Daniel for the heartfelt review. We are so glad that we could be there for you during such a emotional time. If we can be of help for anything at all, please don't hesitate to call. Again, all of us at Newport Harbor Animal Hospital thank you for such kind words. Ps. We love the adorable picture!
I recently said goodbye to my handsome chocolate lab here at NHAH. They were not my primary Vet, but my boy needed to be relieved from his pain and I could not put through cancer treatments just to prolong his life a few months for me. The entire staff was extremely gracious with him and I during the entire process. I wish I had used them during my dog's healthy years as my primary Vet.
Business response:
We are all so sorry for your loss and glad we could help you during this difficult time. We are here for you if you need anything in the future. Sincerely the staff at Newport Harbor Animal Hospital
I can't say enough about this amazing, caring hospital for precious fur babies. Everyone who works here cares about you and your pet like their own. Dr Owens took such good care of my Emmett (pix) until it was all too much for his little body. But Regina and now Rusty are in their care and every vet and tech are the best I've ever had to care for my kitties. I am moving next month to Indiana since all 3 kids and 7 grand kids live there. Thank you again. You guys are irreplaceble.
Business response:
Thank you for this amazing review! Our doctors and techs truly have a passion for what they do and I am so glad you were able to experience that. We all miss Emmett very much, he was such a sweet boy. We are sad that you are moving but wanted to thank you for being such a great client and to keep in touch! Thanks Ellen!
I recently moved to the area and did not currently have a vet to go to when my pug Pierre ripped his nail off his claw. This was the only place to immediately schedule us to come in. Every single employee was so kind and helpful, and Dr. Wind took amazing care of my dog. He ended up having an exam where a few other issues were found and taken care of. I am so grateful for the level of care and the amazing customer service we were shown. Highly recommend this vet!!
Business response:
Nichole, we are SO grateful for clients like you!! Thank you for this great review about our doctors and staff, we put a lot of effort into making sure we give the best customer service possible. Can't wait to see you and Pierre again!
We've been taking our dogs here for 2 years. We LOVE the employees here, they are helpful over the phone and in person. You'll always get a follow up call or text. The facility is always spotless. Our vet is Dr. Owen, she's awesome, honest, and completely transparent. When our dogs aren't feeling well they go over the top to rule out things and they don't ever push for you to spend unnecessary money. Dr. Owen is always happy to see us and provides us with more information then you really need but we love that about her. We'v... read more
Business response:
Thank you for such great feedback, and for being such a loyal client for the past 2 years. We strive to do the absolute best for our clients and patients. Communication is vital part of what we do here at Newport Harbor Animal Hospital. We could not be happier to hear that you feel the way you do about our hospital. Thanks again for taking the time to give us such a wonderful review.
One of the worst experiences I have ever had with a business let alone veterinarian hospital. I will new reporting their bad business practices to the BBB, as well as the attorney general. I have 4 dogs and all of them have been here. Not one experience has been pleasant and after numerous chances we gave this vet we finally had to leave. I would like to share the last experience that made us say goodbye. I brought my 15 year old Yorkie who was experiencing excessive thirst and weight loss and after they told me how severe h... read more
Business response:
Nicole, we understand that emotions often run high when loved pets are sick and need medical care. However, we cannot allow our staff to be bullied to the point of tears. We provide estimates for services provided and are always happy to discuss our recommendations when they are okayed. When we as a hospital have to make the decision to terminate our relationship with any client, we take it very seriously, and in order to continue to provide the best care possible for each of our patients we must be able to have effective an... read more
This week marks 1 year since my dog passed in NHAH's care. I have not received a single returned email, phone call or letter since then. I have reached out multiple times in various forms and had no response. They do however sporadically send pink past due invoices. The closest I got to a response was over the phone when someone promised they would look into the billing and circumstances and call me back. After two weeks went by I called and emailed, nothing. Typed and mailed a letter, nothing. NO RESPONSE. It has now been a... read more
Business response:
Cassandra, again I want to extend our condolences as we know how hard it is to lose a beloved pet. As I stated in our previous messages, we would've loved to chat with you on how we can better our communication over here at NHAH. We, unfortunately, did not find any missed emails, calls, or letters from you and while it may be understandable to miss one of these communications, missing all of them would be tough. We are sorry that we are unable to refund you for the care and treatments we provided with your authorization. ... read more
Great place! They were very courteous, on time and thorough. My dog wasn't as nervous and she normally is as they were very gentle. Highly recommend!
Business response:
Thank you for your kind words! You and your furry one are welcome back anytime!
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 543 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.