This profile has been claimed by the business owner or representative.
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I have my chocolate lab puppy checked there since she was 10 months old. Very very happy with their service. The doctors and nurses are on top of calling me back about my puppy update. Since my puppy was their hospitalized .Got my puppy spayed there. I will say excellent customer service. Thanks to everyone.
Business response:
Your review is much appreciated by the staff Atraye. We truly appreciate your loyalty, and for being a wonderful client all of these years. Thank you for the kind words, and for taking the time to express how you feel about our hospital and staff.
Dr. Wind and everyone else I have had contact at NHAH have been amazing. They take their time, they truly care and I always walk away feeling confident that my doggies are in the right hands.
Business response:
Thank you so much Amy for the wonderful review, and for taking the time to express how you feel about our hospital and staff. We know how important it is to have that confidence leaving your pets with someone, and we are honored that you chose us for your veterinary care.
Open 7 days is such a blessing! Auto refill prescriptions, calls from the doctor, follow up from Tech's and staff.....just appreciate the great and personal service.
Business response:
Thank you so much Keri for the kindhearted review. Feedback like yours tell us that we are doing things right, and each thing you mentioned is very important in bringing the best of veterinary care to our patients and clients. The entire staff thanks you for taking the time to leave a review.
I was missing a box of chocolates and had no idea which one of my two dogs ate them, so needless to say I brought both in on an emergency basis and asked that they both be treated to be on the safe side. Not only were they quick to react to my emergency, they were extremely professional. I'm very thankful for the care that was given to my dogs and very happy that they got to come home about an hour and a half later and did very well when they came home. Dr. Owen was actually a pleasure to talk to and took the time needed to ... read more
Business response:
What a scary situation Robin. You handled it perfectly, and we are honored that we could be there for you during a stressful time. So glad your pups are ok. Thank you for taking the time to leave such a kind review, as the entire staff appreciates it.
Dr. G has been my cat's vet for the last year and a half and was extremely helpful in determining that she had a food allergy. I felt that her examination of my cat has always been thorough and appointments with her are generally easy to make. I recently adopted a kitten who ended up very sick, and Dr. G was not available so he was examined by Dr. Hsieh. After a multitude of tests, it was determined that he had FIP, which is almost 100% fatal, so we ended up euthanizing him. Dr. Hsieh performed multiple tests to confirm this... read more
Business response:
We are all so sorry about the difficult situation you were in with your sick kitten, and honored that we could be there for you to help. We couldn't feel better about the fact that you like our doctors and have such faith in them. Our entire staff truly cares about each patient and client, and we are glad that you feel that when you come to see us. Thank you for taking the time to leave such a heartfelt review., as it means the world to us. Take care Alyssa.
Dr. Sepsic is the worst doctor. Not only does she not listen, she over diagnosis for issues that are not related to the symptoms. Furthermore, she is quick to recommend a workup that cost $1000's of dollars. When I asked for her records and exam findings in writing they are incomplete and do not support her recommendations. For instance, if she is requesting to check a CXR to look for lung congestion there should also be exam findings to support this. When I asked her if she saw the dogs symptoms, her response was, well he s... read more
I was referred to this animal hospital and to Dr. Ashbran for our new rescue Golden Retriever. This place is so organized and on top of things. I was really so impressed my first visit last week. We had another dog about 5 years ago but haven't had one since and I did not like the vet we had chosen at all. This is by far the best veterinarian hospitality I have ever been too and Dr. Ashbran was so kind, helpful, and willing to listen to all my questions! Plus he explained everything to me to so well! I really felt like I got... read more
Business response:
Thank you so much Denise for such kind words and for taking the time to leave a review. We couldn't be happier to hear that you had such a great experience at our hospital, and chose us for your pet care needs. Welcome to our Newport Harbor Animal Hospital family.
The first experience wasn't great but after today I will not trust them again unless something changes. The first time it was unable to find a record of her weight (we had been there weeks before), unable to get info from our primary vet (we called later and they said they sent it to them immediately as they do to all other vets), and full 24+ hour delays on responses after being given call back times. This time I called because we believed our cat was having the same issue. Since they had seen her before we thought we'd giv... read more
Business response:
We stand by not allowing anyone to berate, scream and cuss at our staff, which was overheard by several employees. We were more than happy to discuss any misunderstanding with you, but only in a civil manner. We wish you and your pet much luck at your new veterinary hospital.
I brought my dog into this vet after 2 other vets failed her. Appointments are readily available and Dr. Wind was extremely thorough and diagnosed my dog's issue. She was the first of the 3 vets she went to that not only looked at my dogs problem eye, but also the "healthy eye". While, unfortunately my dog needed her eye removed, she was able to fit her in quickly and do a fantastic job. She also found issue with the other eye which is now being medicated to aid. When my dog came home from surgery she looked beyond expectati... read more
Business response:
We are so glad that we could be there for you during what we are sure was a stressful time. We truly appreciate you taking the time to leave such a kindhearted review, and for sharing your experience. The best part is hearing that your pup was "bouncy and happy" after she got home. You put a smile on all of our faces. Your review means a lot to all of us, so thank you.
Newport Harbor Animal Hospital has a 4.1 star rating with 543 reviews.
Newport Harbor Animal Hospital is open now. It will close at 7:00 p.m.