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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Let me start off by saying that my dog was harmed by his previous vet. February 2016 my sweet Oliver was diagnosed with anal gland cancer and was told he had zero chance of survival. I have done a lot of research and put a lot of energy into saving my dogs life. I left my previous vet. and was lucky enough to find Dr. Ashbran who is extremely knowledgeable and was willing to work with a more holistic approach that I have chosen for my dog. Last week Dr. Ashbran found some thing in my dog's anal gland. He told me what he thou... read more
Business response:
Cheryl, this review means so much to all of us here at Newport Harbor Animal Hospital. First and most importantly, we are so happy that Oliver is ok, and that you can breathe a sigh of relief. That is so wonderful, and we are glad that we could be there for you during such a stressful and emotional time. We completely understand how scary a situation like that can be. Second, we truly appreciate your compassion and patience with the staff, and how busy we have become with the changes covid has caused. We are looking forward ... read more
Its a bummer that they have gone so far down hill. Not sure what has happened over the last 1 - 1.5 years here but they are so mis-managed and totally un-organized. I have been a customer of theirs for 9 or so years and had LOVED to go there but after having yet another super frustrating experience we are done. I am sure there are plenty of customers will LOVE this place as I had, so this review is just what I experienced. Here are the issues we have had over the last 1-1.5 years, you make up your mind if you want your do... read more
Business response:
Joe, Per our conversation this afternoon, over the past year and a half we have done everything we can to stay open to provide care for our patients. COVID has brought new challenges and we have continued to do our best to evolve with all the changes. We always do our best to prioritize cases, and we stand behind caring for critical emergencies before stepping aside to bring boarders out to go home. We communicated this with you last night and the staff let you know the manager was unavailable due to needing to help with t... read more
Want to be turned away when your animal is having an emergency? Then this is your place. If I could give 0 stars I would. My dog has been going to the vet at Newport Harbor Animal Hospital since she was very young and today we had an unfortunate emergency with her. We called Newport Harbor Animal Hospital in hopes of bringing her in right away and we were TURNED AWAY. We were told that they could not see her. We then spent 30 minutes calling and driving around to multiple different animal emergency hospitals. In scary and em... read more
Business response:
Sarah, we hope that your pet was able to receive the care needed and that everything is okay. Unfortunately, sometimes we do need to turn away emergencies (which is not very common) when we have reached maximum capacity, and we cannot put more on our staff and doctors. Quality care is our number one priority, especially in an emergency situation, but need the manpower to be able to do so. We are not an emergency hospital, but we do our best to see emergencies when we are able to. We understand that when an emergency happen... read more
Not a fan of this place at all. If you have an aussie, collie, or whippet I highly recommend going to another vet that is more compassionate and knowledgeable of MDR1 sensitivity in your breed. Took my mini aussie here for his 2nd round of shots. When I scheduled the appointment, I said "he is due for his 2nd round of shots, need a fecal test, and talk to the dr regarding my concerns with the flea/tick/heartworm medication with MDR1 sensitivity". I didn't know I had to specify his shots. Most vet offices understand "my dog n... read more
Business response:
To all owners concerned about MDR-1 sensitivity in their dogs and safety of flea/tick prevention, we would like to encourage you to read this excellent research article (not just a google search or popular opinions) on that very topic. It is available for viewing online, 'Safety of fluralaner, a novel systemic anti-parasitic drug, in MDR 1 (-/-) CFollies after oral administration.' Walther FM, et al. Parasites and Vectors 7, article 86(2014): Cliff notes for those who don't intend to read the whole article- fluralaner (Br... read more
I have my chocolate lab puppy checked there since she was 10 months old. Very very happy with their service. The doctors and nurses are on top of calling me back about my puppy update. Since my puppy was their hospitalized .Got my puppy spayed there. I will say excellent customer service. Thanks to everyone.
Business response:
Your review is much appreciated by the staff Atraye. We truly appreciate your loyalty, and for being a wonderful client all of these years. Thank you for the kind words, and for taking the time to express how you feel about our hospital and staff.
Dr. Wind and everyone else I have had contact at NHAH have been amazing. They take their time, they truly care and I always walk away feeling confident that my doggies are in the right hands.
Business response:
Thank you so much Amy for the wonderful review, and for taking the time to express how you feel about our hospital and staff. We know how important it is to have that confidence leaving your pets with someone, and we are honored that you chose us for your veterinary care.
Open 7 days is such a blessing! Auto refill prescriptions, calls from the doctor, follow up from Tech's and staff.....just appreciate the great and personal service.
Business response:
Thank you so much Keri for the kindhearted review. Feedback like yours tell us that we are doing things right, and each thing you mentioned is very important in bringing the best of veterinary care to our patients and clients. The entire staff thanks you for taking the time to leave a review.
I was missing a box of chocolates and had no idea which one of my two dogs ate them, so needless to say I brought both in on an emergency basis and asked that they both be treated to be on the safe side. Not only were they quick to react to my emergency, they were extremely professional. I'm very thankful for the care that was given to my dogs and very happy that they got to come home about an hour and a half later and did very well when they came home. Dr. Owen was actually a pleasure to talk to and took the time needed to ... read more
Business response:
What a scary situation Robin. You handled it perfectly, and we are honored that we could be there for you during a stressful time. So glad your pups are ok. Thank you for taking the time to leave such a kind review, as the entire staff appreciates it.
Dr. G has been my cat's vet for the last year and a half and was extremely helpful in determining that she had a food allergy. I felt that her examination of my cat has always been thorough and appointments with her are generally easy to make. I recently adopted a kitten who ended up very sick, and Dr. G was not available so he was examined by Dr. Hsieh. After a multitude of tests, it was determined that he had FIP, which is almost 100% fatal, so we ended up euthanizing him. Dr. Hsieh performed multiple tests to confirm this... read more
Business response:
We are all so sorry about the difficult situation you were in with your sick kitten, and honored that we could be there for you to help. We couldn't feel better about the fact that you like our doctors and have such faith in them. Our entire staff truly cares about each patient and client, and we are glad that you feel that when you come to see us. Thank you for taking the time to leave such a heartfelt review., as it means the world to us. Take care Alyssa.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 560 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is closed now. It will open at 7:00 a.m.