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Newport Harbor Animal Hospital
- Veterinarians
- Costa Mesa, CA
About this business
Location details
125 Mesa Dr, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
worst service. longest wait times - both in person and on the phone. takes forever to do a simple pick up and drop off just for boarding. also way more expensive than the vet i ended up switching to at Costa Mesa Animal Hospital.
Business response:
Hi Ashley, We appreciate your feedback, and sorry that you experienced a longer than expected wait time. Management tried to find you in our system to see what might have happened, but could not locate you under this name. Please feel free to contact management to discuss your concerns, as we strive to always give the absolute best client service possible.
I've been taking my dogs to NHAH for almost 20 years now and have never considered taking my pets anywhere else. The doctors are great and the staff/techs are efficient and knowledgeable. They provide a wide range of vet services as well as boarding. Everyone is very helpful, nice and good with the animals. And during these crazy times of COVID, they are as careful about keeping staff and visitors safe and healthy as any place I've been. I highly recommend NHAH for your veterinary needs.
Business response:
Thank you so very much Donald for the kindhearted review. You have been a special part of our Newport Harbor Animal Hospital family for so long, and your loyalty means so much to all of us. Thank you for taking the time to express how your feel about the doctors and staff. You made our day.
NHAH is unprofessional. Two TCI's were performed by Dr. Mary Sebzda. The first was recorded in detail while the second was noted as "TCI". The cost was the same for each procedure. The TCI was successful. At 2 days old, Dr. Sebzda docked the tails and removed the dew claws. I had marked the tails and was told to sit in the waiting room. 4 of the seven tails were too long. I returned for a re-dock which Dr. Sebzda agreed to perform. There was an additional fee. At 4 weeks old "boney attachments" on one pup were noted during a... read more
Business response:
Hi Shirley, We were very happy hearing that you were happy in the end, and pleased with the job that Dr. Sebzda did following your direction. It was very kind of you to call management at the end of the day to apologize, and complement how beautiful the tails looked. Dr. Sebzda is very experienced in tail docking, and understands the extreme importance of doing it correctly per breed standard.
I've been taking my Pomeranian Wesley here for most of his life and I am more than satisfied! I recommend them to anyone who asks me because they go above and beyond to provide comprehensive services, while still being conservative. The staff has always been kind, professional, and very helpful. All of the doctors and techs are wonderful and very knowledgeable. Wesley thrives because of the extra care and attention they give!
Business response:
Thank you so much Kayla for the heartfelt review. We are honored that you chose us for Wesley’s veterinary needs, as we know that he is family. Your support and positive words to your friends say a lot, and we couldn’t be more appreciative. The ultimate compliment! Thank you also for taking the time to leave us feedback, it gives us all such a boost.
Top notch facility and Staff! Yesterday was our First visit and Highly recommend taking your furry friends to NHAH. Dr Osborne
Business response:
Thank you so much Michael for the great review. We are so excited to have you as a part of our Newport Harbor Animal Hospital family! Welcome :)
I highly recommend Dr. McDaniel. Today was my first time working with him. Now I will always request him! Normally when I bring my dog to this vet, she freaks out and gets super anxious, but Dr. McDaniel was very gentle and patient with Ella which actually allowed Ella's normal personality shine through. At one point she was even wagging her tail and smiling which I've never seen her do at the vet before. He also did a very good job taking the time to evaluate her and seemed to really want to understand why Ella has soft sto... read more
Business response:
Thank you so much Tiffany for your heartfelt review. We love that you have created a trusting bond with Dr. Mc Daniel, as we know how important that is with our clients. We appreciate you taking the time to express how you feel about your experience with our hospital and staff.
I absolutely love this Veterinary Hospital! The staff are always so nice and accommodating. I currently take my own cat and husky here for all of their needs and my fiancé will be taking his dog soon as well! I recommend this hospital to everyone who has a pet, I couldn't be more happy with the service they provide and the care my pets receive each time they go in.
Business response:
Thank you very much Destiny for this kind and heartfelt review. We couldn’t be happier that you chose us for your pet care needs, and honored that your fiancé will be joining our Newport Harbor Animal Hospital family as well. The pictures you shared here are so cute.. please give them both a hug from the entire staff :)
You know how some businesses started a COVID protocol to reduce contact with people and realized that they really liked it? That's what has happened to NHAP. It's a drive-thru vet. I brought my 10 week old puppy in today for her first round of shots. I had several questions that I was waiting to ask the vet: fecal results that no one had called me about, sleep issues, crate-training issues, food issues. But no, come to find out it was just a tech appt. I didn't even know what shots she was getting. While I was waiting for my... read more
Business response:
Hi Traci, It is true that when a client calls for an appointment for vaccines only, we do schedule that appointment with a technician unless the client requests to see a veterinarian, or the patient is on the puppy program. We are always happy to accommodate our clients in anyway possible. Gina was trying in every way to remedy the situation by helping to schedule an appointment with the doctor you wanted to see, because it was last minute, it had to be on Monday. It’s a bit difficult for our staff to communicate with a cl... read more
They are always on time with appointments, adore my pup, and answer all questions via phone and text quickly. I asked quite a few in the appointment and they were not bothered by my thoroughness. When I brought in my pup for diarrhea, the doctor went through all the possibilities and gave me many recommendations for treatment. Followed it to a T and within a week, she is feeling loads better! I can't recommend this place enough.
Business response:
Thank you Lily for such wonderful feedback and review. We couldn’t be happier to hear that you have had nothing but positive experiences with our doctors and staff. Even more importantly, we are so glad that your pup is feeling so much better. Hearing that is the best part for us. We truly appreciate you taking the time to express how you feel.
Frequently asked questions about Newport Harbor Animal Hospital
How is Newport Harbor Animal Hospital rated?
Newport Harbor Animal Hospital has a 4.1 star rating with 543 reviews.
When is Newport Harbor Animal Hospital open?
Newport Harbor Animal Hospital is open now. It will close at 7:00 p.m.