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Ingleside Animal Hospital
- Veterinarians
- Phoenix, AZ
About this business
Location details
4855 E Thomas Rd, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
I recently rescued a beautiful little dog who needed some special attention and the only Veterinarian I would trust with my little lady is Dr Brian Serbin. His professional standards are exceptional. His compassion goes beyond all means to ensure the upmost care of all his little patience . Dr Serbin's staff is equally as professional. Each tech is professionally qualified to handle not just the animals but the humans as well. From the moment you step into Ingleside Animal Hospital you can feel the compassion with a warm wel... read more
Everyone at Ingleside Animal Hospital has been wonderful to my dog! The staff is super friendly and helpful, and creates a welcoming environment for your pet. Both the techs and the vets are extremely knowledgable. I'm a first time dog owner, and they have helped in every way possible. I love that their nail trims and other services are cheap, so I can trust that my dog is in good hands. Even compared to vets of my childhood dog, this is a much more welcoming and relaxed environment. I would highly recommend!
They always take such good care of my little bichon resuce, for shots or a nail clip they tend to be gentle and knowledgeable with our furry friends. The price is semi high but a need & worth it.
I have been going to a different veterinarian clinic for a number of years. However when my animal was sick and I needed to be seen I could not get into my vet on the same day. I called Ingleside and they were able to see me the same day as a new patient. I had minimal waiting time in the waiting room. I saw a vet who was very helpful and explained what she was doing. She also called several days later to follow-up and make sure my Cat was doing better. I am planning on changing my further pet care to them.
After my visit last week, I must leave another review. My very senior dog took a sudden decline and I brought her in on a Thursday. We've known the end was near for a while now, but brought her in to make sure there was nothing else we could do. They made her comfortable during her visit and told me I could bring her back for euthanasia or have someone come to our home to do it. There was absolutely no pressure to come back. I had never been to this practice before, but my husband had for emergencies as this is not our regul... read more
Scheduled appointment for vaccinations only, not including rabies and specifically mentioned not needing an exam. At the appointment I waiting 20 minutes for the vet to administer the shots. Prior to that, the vet began to look in my dogs mouth and ears. I mentioned he had already had an exam and didn't want one. They stated it was "included". 30 seconds for them to check teeth without opening his mouth and move his ear flaps they gave the shots. Front desk charged $55 for an exam in addition to the vaccine. I stated my ca... read more
This veterinary clinic is owned by a professional that is not competent to run a business. He took over 10 business days to return my phone call regarding an oversight on their end. was warned by friends not to use their services but I hadn't had many issues (since most of my experiences were nail clippings, grooming, etc.) until they failed to perform a procedure on a my dog during a routine surgery and wanted to charge me over $1000 to follow thru with the it. I've since moved to Scottsdale Veterinary Clinic who actually p... read more
Business response:
Ingleside Animal Hospital takes the concerns of our clients seriously. We have read the YELP review recently posted and think it is important that it should be known, to those who may read this review, of the circumstances regarding your comments. The last medical services provided to your pet by Ingleside Animal Hospital was 3 years ago (2016) - in which a surgery was performed. Your dog recovered from the surgery uneventfully, returned to our hospital for a recheck of the surgery incision, and we called you two times p... read more
We've taken all 3 of our canine kids here. Each visit had a different purpose and we always have a pleasant experience. The receptionists are welcoming. The lobby and waiting area is spacious so pet patients are not cramped into a small space while waiting. They are never late for appointments, the vet techs are professional and the veterinarians are knowledgeable. You can tell these folks love working here, have a good process and system in place and that they really do care for the furry customers. We will keep using their... read more
Fantastic clinic! Incredibly nice group. Answered all my weird questions directly and understandably.
Frequently asked questions about Ingleside Animal Hospital
How is Ingleside Animal Hospital rated?
Ingleside Animal Hospital has a 4.4 star rating with 1,086 reviews.
When is Ingleside Animal Hospital open?
Ingleside Animal Hospital is open now. It will close at 7:00 p.m.