Ingleside Animal Hospital's cover image
Claimed

This profile has been claimed by the business owner or representative.

Ingleside Animal Hospital

4.4
  • Veterinarians
  • Phoenix, AZ

About this business

HealthcareVeterinarians

Location details

4855 E Thomas Rd, Phoenix, AZ, 85018, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun8:00 a.m. to 3:00 p.m.
4.4966 reviews
Select a rating
CJ P.'s profile image
CJ P. 
rating
6 years ago

Doctor Bush is so sweet and great with my German Shepherd mix puppy. I bought their puppy package for her initial shots and every visit was a very easy and pleasant experience. 

Business response:

Thank-you so much for your review! All of us fell in love with Azula! Can't wait to see her in May for her final puppy vaccinations. Sincerely, The Staff at Ingleside Animal Hospital 

Meghan F.'s profile image
Meghan F. 
rating
6 years ago

I am never coming here again. I walk in at exactly 10:15, the time of my appointment. Ten minutes later, after going to the back to talk to the Dr. Tali Toncray, the woman at reception claims my app was for 10. She said they were really busy, despite no one else in the waiting room. In order to see me, she said I would have to wait longer and that they charge a walk in fee. She said there must have been a miscommunication about my appointment time. I inquired as to why no one called me at 10 when I hadn't arrived...if that w... read more

Business response:

Ingleside Animal Hospital takes the concerns of our clients seriously. We have read the YELP review, recently posted, and understand your concerns about your experience at our hospital. We thank you for your feedback. We are a busy hospital, especially on weekends. At the time of your appointment our doctor was in our treatment area caring for two animals having life threatening issues. Unfortunately these situations take precedent over healthy non-life threatening appointments. We explained this situation to you and t... read more

T C.'s profile image
T C. 
rating
6 years ago

My point was the $182 for the freakin blood work... it's the Gouging Doc. That you mention the specific prescription says that you know who I am & how to contact me... you also know how long I've been a customer & that I've done a lot of business with your clinic over that time. 

Business response:

Ingleside Animal Hospital takes the concerns of our clients seriously. We have read your YELP review recently posted. The recommendation of bloodwork by our doctors is in your pet's best interest. It is also consistent with the standard of care for the dispensing and administration of all non-steroidal anti-inflammatory medications. We strive to provide the highest quality of care regardless of a pet's age and health issues. We would welcome the opportunity to discuss all your concerns. Thank you- Ingleside Animal Hos... read more

Alison B.'s profile image
Alison B. 
rating
6 years ago

Worse Animal Hospital ever. I took my cat there in January, 2019 and they practically gave her a death sentence. Told me she had Feline Leukemia and a gum disease that requires all of her teeth to be pulled out at the cost of $2,000! I took my cat to another vet the very next day and they did a blood test and it came out negative! She did not have Feline Leukemia AND she doesn't need to have her teeth pulled out! What a difference! Don't go there! I wouldn't trust any pet there. 

Andrew R.'s profile image
Andrew R. 
rating
6 years ago

Friendly staff I used for dog daycare but I had a sneaky suspicion they weren't walking him/letting him out enough as they said they would 

Business response:

Hi Andrew, I would like to discuss in further detail the experience you had while boarding with us. We definitely try to accommodate all owner's wishes as to how often their pet it taken for walks. Please feel free to contact me at 602-840-3446 or at ingleside@ingleside.com Sincerely, Mandy 

Erin W.'s profile image
Erin W. 
rating
6 years ago

I took my dog Bear into ingleside after going to two other vets who couldn't detect what was wrong with him, Ingleside figured it out right away! They were so caring and kind to both Bear and I. I recommend Ingleside to anyone in need of a new vet!! 

Alyssa P.'s profile image
Alyssa P. 
rating
7 years ago

To say that I am grateful for Ingleside animal hospital would be a great understatement. Yesterday morning, my chihuahua-terrier mix Rigby began passing blood from his behind and was vomiting at an alarming rate. I called four animal hospitals, all declined my requests to bring him in because he was not a regular patient or the earliest they could see him was 6 at most. Finally, I called Ingleside animal hospital and they graciously accommodated Rigby, scheduling him at 11:30. Upon arrival, we were greeted by the friendliest... read more

Anna M.'s profile image
Anna M. 
rating
7 years ago

I wanted to leave a review for Fernando at the front desk - I actually haven't been in the clinic, I just called a few times looking for a place I could bring in my cat for a same-day emergency visit. Unfortunately Ingleside was all booked up, but Fernando was nice enough to recommend other clinics that I could call. After not being able to find a clinic that could squeeze me in same-day, I called Ingleside back to make a next-day appointment. Fernando remembered me and was very accommodating. In the end, I found a 24/7 clin... read more

Mallory P.'s profile image
Mallory P. 
rating
7 years ago

I can't express my gratitude for this place enough. In a panic I called multiple vet offices at 5:30 pm, and none of them would see my dog for bloody stool. Dr. Serbin at Ingleside stayed late for Wilson and I to come in and be seen immediately. The staff, including the front desk people and the technician were all incredibly sweet and put me at ease. If we didn't live in Colorado I would make this our primary vet. Thank you for a great experience and taking care of us! 

Business response:

Kent and Mallory, It was our pleasure to take care of Wilson! We were very happy that it was just stress causing the bloody stool and that he is on the road to recovery. If you need anything during your trips to Phoenix don't hesitate to contact us. We're more than happy to help. Sincerely, Ingleside Animal Hospital 

Frequently asked questions about Ingleside Animal Hospital

How is Ingleside Animal Hospital rated?

Ingleside Animal Hospital has a 4.4 star rating with 966 reviews. 

When is Ingleside Animal Hospital open?

Ingleside Animal Hospital is closed now. It will open at 7:00 a.m.