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Ingleside Animal Hospital
- Veterinarians
- Phoenix, AZ
About this business
Location details
4855 E Thomas Rd, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
We've taken all 3 of our canine kids here. Each visit had a different purpose and we always have a pleasant experience. The receptionists are welcoming. The lobby and waiting area is spacious so pet patients are not cramped into a small space while waiting. They are never late for appointments, the vet techs are professional and the veterinarians are knowledgeable. You can tell these folks love working here, have a good process and system in place and that they really do care for the furry customers. We will keep using their... read more
Fantastic clinic! Incredibly nice group. Answered all my weird questions directly and understandably.
Ingleside is amazing! We've been taking our Millie and Holly there since day one and we couldn't ask for a better vet. Each one of them care about them and Amber and Brandon are seriously the best!! Thank you for the best care for our pets.
We took our beloved, aging dog here on a tip from a neighbor. We had to have our dog euthanized and thank goodness we picked this place. Their compassion, professionalism and bedside manner were top notch during an extremely emotional/ difficult time. I forget the Doctor's name (started with a T) she is a major class act. From a price perspective, this place was less than half of all other places we called. We will be customers for all of our dog's lives. Thanks.
I could sit here for minutes and write a long review on this nickel and dime, rip off of a veterinarian clinic. I'm going to save you the time and just advise you to see a different vet! The doctors are young and inexperienced and left me with more questions when I left then I had when I went in! Spent $400 at this clinic two days ago and another $600 today. Nothing is wrong with my dog and it was just money wasted. This vet is a sweat shop, they get as many dogs as they can and then want to do lab work so they can rake in e... read more
Business response:
Ingleside Animal Hospital takes the concerns of our clients seriously. We have read the YELP review recently posted and understand your concerns about your pet's health. We thank you for your feedback. We understand you are also upset about being charged a Work-In fee for the visit on May 10, 2019. We are a busy hospital and schedule appointments with our doctors in the mornings and afternoons during set appointment times. Our policy is to charge a Work-In fee for emergencies and for appointments outside those scheduled... read more
My poor freaked kitty messed himself both times. Both times the tech was so understanding and helped me clean him up. The first time she even cleaned my carrier and gave us a little pad for the inside which came in handy on the second trip.. The vet seems very knowledgeable and trustworthy. I would highly recommend this vet clinic!
Business response:
Thank you so much for your positive feedback. Your recommendation means a lot to us. We hope Blackie is doing better! Dr. Lindsay Bush and our staff are always glad to help to the best of our ability. - The Staff At Ingleside Animal Hospital.
it is too heartbreaking to write....he saw my cockatoo every month for years...never warned me about her being over-weight and showed no concerned when she plucked out her feathers-she had liver disease which should have been caught with a blood test as she was 24 and and displayed other symptoms of which he knew I had to wait 24 hours for xray results when she fell and 3 hours later after receiving them she died. he said she had pneumonia...wrong! that was not the cause of her death i should have been referred to an av... read more
Business response:
Ingleside Animal Hospital takes the concerns of our clients seriously. We have read the YELP review, recently posted, and would like to express our condolences. We understand that even 3 years later you are still having difficulty dealing with her passing. We have also looked at the claim that your snake died on our operating table. We have searched your account and our medical records and have no record of treating a snake. We believe that this did not happen at our hospital. We strive to provide the highest qualit... read more
Doctor Bush is so sweet and great with my German Shepherd mix puppy. I bought their puppy package for her initial shots and every visit was a very easy and pleasant experience.
Business response:
Thank-you so much for your review! All of us fell in love with Azula! Can't wait to see her in May for her final puppy vaccinations. Sincerely, The Staff at Ingleside Animal Hospital
I am never coming here again. I walk in at exactly 10:15, the time of my appointment. Ten minutes later, after going to the back to talk to the Dr. Tali Toncray, the woman at reception claims my app was for 10. She said they were really busy, despite no one else in the waiting room. In order to see me, she said I would have to wait longer and that they charge a walk in fee. She said there must have been a miscommunication about my appointment time. I inquired as to why no one called me at 10 when I hadn't arrived...if that w... read more
Business response:
Ingleside Animal Hospital takes the concerns of our clients seriously. We have read the YELP review, recently posted, and understand your concerns about your experience at our hospital. We thank you for your feedback. We are a busy hospital, especially on weekends. At the time of your appointment our doctor was in our treatment area caring for two animals having life threatening issues. Unfortunately these situations take precedent over healthy non-life threatening appointments. We explained this situation to you and t... read more
Frequently asked questions about Ingleside Animal Hospital
How is Ingleside Animal Hospital rated?
Ingleside Animal Hospital has a 4.4 star rating with 1,080 reviews.
When is Ingleside Animal Hospital open?
Ingleside Animal Hospital is open now. It will close at 7:00 p.m.