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Ingleside Animal Hospital

4.4
  • Veterinarians
  • Phoenix, AZ

About this business

HealthcareVeterinarians

Location details

4855 E Thomas Rd, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun8:00 a.m. to 3:00 p.m.
4.4966 reviews
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Allison C.'s profile image
Allison C. 
rating
2 years ago

Consistently great service from every doctor and technician. Appreciate that they always explain the most cost efficient approach for what my pet needs. 

Business response:

Thank you for giving us such an outstanding review! We are happy that we have been consistent with our service and with your pet's needs! 

Claire G.'s profile image
Claire G. 
rating
2 years ago

I am exceedingly pleased with the services I've received since switching to Ingelside. I was taking my dogs to vets in Goodyear which is far more convenient to me and was VERY disappointed in the care and quality of the vets in my area. I was referred to Dr. Serbin by a trusted vet in Aurora, Colorado and I will do the drive to Phoenix, happily, to have my dogs taken care of the way Dr. Serbin does. I have NEVER had a vet call to check up on my animals as often as Dr. Serbin does after seeing them or providing meds to be su... read more

Business response:

Thank you for your awesome review! We appreciate you taking the time to say such nice things. We are looking forward to the next time we see you and your pet! 

Ron M.'s profile image
Ron M. 
rating
2 years ago

Ingleside is more interested in your money than in your pets! If you have an emergency, they will charge double the office visit cost to start, and then go from there. These people do not care for your pets, only your wallet. Beware! 

Business response:

Thank you for leaving us a review. We are not an emergency hospital, so when our doctors work through their lunches and stay late to see walk in patients or clients they are working in they do charge extra for their time. We appreciate you reaching out to us in the event of an emergency and can refer you to an emergency hospital in the future if you choose not to utilize our fair pricing. 

Colee C.'s profile image
Colee C. 
rating
2 years ago

Ingleside is the absolute BEST veterinary hospital in Arizona. They have extremely knowledgeable and kind staff from the receptionists to the technicians and assistants and the doctors. I have nothing but kind words to say about the staff and the facility. My American Akita, Riku, who had previously horrible experiences at other vets and who survived parvo spending 4 nights in emergency care. He was extremely nervous and fearful of vets but Dr. Sciccia and the team have done everything they can to make him more comfortable. ... read more

Business response:

Thank you for your very sweet review. We LOVE seeing Riku and Mookie when they come in! Thank you for bringing them in to see us! 

Cara W.'s profile image
Cara W. 
rating
2 years ago

I am a first-time puppy owner, so I was looking for excellent care! Ingleside has been so great since my first appointment. They have been accommodating, informational, and caring. I truly feel like they have my puppies best interest at heart. 

Business response:

Thank you for your great review! We are so excited you have chosen to bring your puppy to Ingleside and we are looking forward to watching your puppy grow!!! 

Brijesh P.'s profile image
Brijesh P. 
rating
3 years ago

DO NOT BOARD YOUR PET THERE!!! Absolute worst place to board your pet my pet had a clean bill of health from them on March 11th. Placed my dog for placement on my April 15 three days after she was in there I get a phone call that my dog fell from the kennel 36 hours after picking her up the dog is DEAD and Dr. Kevorkian/ Serbin doesn't even want to take any responsibility he should be utterly ashamed he's trying to say she had liver failure and kidney failure she was doing perfectly fine when she walked in there when we pick... read more

Muffy B.'s profile image
Muffy B. 
rating
3 years ago

I've brought all my pets to Dr. Serbin's facility since 2002, and wouldn't go anywhere else. I highly recommend their thoroughness and well-thought out treatment plans. 

Glenn B.'s profile image
Glenn B. 
rating
3 years ago

We went to this vet for many years and found them to be generally good in treatment but super expensive at every turn. Whenever we had an emergency with a pet and needed immediate help, we were always met with an initial indication that they were overbooked and couldn't get us in at all despite being long time customers. What good is having a regular vet if they cannot see you when one is upset about a pets condition and a vet is needed most? 

Mary A N.'s profile image
Mary A N. 
rating
3 years ago

Took my Sheltie to Ingleside for Grooming. Called to ask if a replacement for previous Groomer. Office Manager told me.The two groomer 's I have done many Sheltie having the know how. Our price have gone up a bit. Can I make a appointment. Explained to the Groomer how I wanted my dog groomed. When I went to pick him up his coat was shiny and fluffy..Asked to cut the hind legs short and trim the front and back.do a all around trim. The only thing that was accomplished was a bath. $ 85.00 charge..Called Office Manager s... read more

Business response:

Mary, It was nice speaking with you today. I am sorry that you felt we were rude. I really feel it was all just miscommunication. I know you will find a suitable groomer for your sheltie. We'll expect a picture when it gets done right! Rob G 

Frequently asked questions about Ingleside Animal Hospital

How is Ingleside Animal Hospital rated?

Ingleside Animal Hospital has a 4.4 star rating with 966 reviews. 

When is Ingleside Animal Hospital open?

Ingleside Animal Hospital is closed now. It will open at 8:00 a.m.