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Ingleside Animal Hospital

4.3
  • Veterinarians
  • Phoenix, AZ

About this business

HealthcareVeterinarians

Location details

4855 E Thomas Rd, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun8:00 a.m. to 3:00 p.m.
4.31,045 reviews
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Markie C.'s profile image
Markie C. 
rating
9 years ago

This is simply the best vet office in the valley. The staff is so kind and patient. They are always so willing to spend ample time addressing any concerns and providing honest opinions. Dr. Toncray always spends so much time with my pets and as a pet parent I know their well being is her top priority. They never sell me on unnecessary services like many other vets have. I absolutely LOVE this office. Vet technicians & office staff are awesome!!! 

Mauri C.'s profile image
Mauri C. 
rating
9 years ago

I know I've reviewed Ingleside Animal Hospital before - and I'm reviewing again! They really are so customer/client oriented! They also have grooming services and we take advantage of that as well. I just can't recommend them highly enough - always room in the schedule, always willing to help coordinate with grooming, just helpful and service oriented in every way! Thank you Ingleside! 

Sara W.'s profile image
Sara W. 
rating
9 years ago

My dog, Mr. Bennet has been going to Ingleside since he was a puppy. The staff has always been so amazing to both me and Mr. Bennet. Christina in the front office was always so friendly and caring. My dog always enjoyed getting love and attention from her. Dr. Serbin, Dr. Chiles and Dr. Toncray are all great vets and nothing but caring and professional. This past week Mr. Bennet became sick and after taking him in, we found out that he had a large mass on his spleen and there was some internal bleeding. Not the news you want... read more

Marc B.'s profile image
Marc B. 
rating
9 years ago

The staff is all really caring and supportive. The doc was amazing. His skill levels are obviously superior. He really went out of his way to tell me what was going on with my elderly Whippet that I am so attached to. She was quite complicated but actually her health is pretty darn good apparently! He went through the entire raft of scans and lab tests with me carefully and explained the various treatments, the upsides and the downsides, very carefully and in a way I could understand. He made sure I understood the point of d... read more

Brandon G.'s profile image
Brandon G. 
rating
9 years ago

The manager had such an attitude , the manager "Mandy price "was talking so rudely to me for some one who has spent numerous amounts of money with them for mainly one of my dogs. She seemed like she didn't care about me as a customer at all, I work with customers all day and never would I have an attitude as hers. She made me feel like my money should have went some where else . I was expecting a more professional manager who would be a role model to her fellow workers . The two front desk people had better manors then she d... read more

Laura E.'s profile image
Laura E. 
rating
9 years ago

It's been 15 months since this Veternarian suggested that my cat, Gizmo, was dying from lymphoma. Per my research, if he had truly had lymphoma, he would have passed away within 3 months. I am still resentful that this business caused me unnecessary emotional pain and managed to extract several hundred dollars from my bank account. 

Michael Y.'s profile image
Michael Y. 
rating
9 years ago

Dr Chiles and the Ingleside Techs that took care of our Jax are AWESOME! Stressful moments like this make you realize how much that wet nose really means and appreciated the immediate attention and help. #woof 

Rebecca C.'s profile image
Rebecca C. 
rating
9 years ago

I have been bringing my dog here for 3 years. I used to love this place, but after my most recent encounter I have decided to probably look for a different vet... It all started with one day when my poor baby was sick and throwing up and was developing a cough. I called the vet and asked them what to do, they recommended bringing him in of course, so I did. They ran every test, I didn't hold back (at first I tried to get them to do one at a time because I'm not rich but they wouldn't) and the vet bill totaled almost $700 wit... read more

Business response:

Rebecca, We are sorry about the recent loss of your pet. As all our staff members are pet owners, we understand the anguish and sadness that comes with the loss of a beloved pet. When Rex presented to us on November 2, 2016 he was brought in because he was lethargic and was panting. You had also mentioned that he vomited once the night before. His exam revealed concerns about his breathing (rapid), fever, and increased heart rate. A treatment plan was generated in which x-rays of his chest and abdomen were recommended al... read more

Carol G.'s profile image
Carol G. 
rating
9 years ago

I have had all my dogs cared for here. Great care. Unfortunately this time, I brought my 18 year old dog Sage in who was actively dying. When she passed I told two staff members to keep her jacket and blanket that had sentimental value to be picked up when I come back to get her ashes. When I called back three times nobody on staff could find it. Very sad and frustrating. Make sure you take your dogs belongings with you. 

Frequently asked questions about Ingleside Animal Hospital

How is Ingleside Animal Hospital rated?

Ingleside Animal Hospital has a 4.3 star rating with 1,045 reviews. 

When is Ingleside Animal Hospital open?

Ingleside Animal Hospital is closed now. It will open tomorrow at 7:00 a.m.