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Hickory Veterinary and Specialty Hospital
- Veterinarians
- Plymouth Meeting, PA
About this business
Location details
2303 Hickory Rd, Plymouth Meeting, PA, 19462, United States
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Very good experience with the removal of a scary mass from my dog's leg. communication was very good, including follow up.
Business response:
Thank you for sharing your feedback with us. It's gratifying to know that our efforts in providing comprehensive care and clear communication have made a difference in your and your dog's experience. We hope your furry friend is continuing to recover well, and please don't hesitate to reach out if you have any further questions or concerns.
We said good bye to our 24 year old dog at HR. They were very sweet and compassionate.
Business response:
Your feedback is extremely valuable to us. We are honored that we could provide compassionate care for your dog during such a difficult time. Saying goodbye to a beloved pet after 24 years is never easy, and we appreciate that you entrusted us with this sensitive moment. Our team strives to offer support and understanding in these situations, and we're glad to hear that our efforts were helpful to you.
Despite the prognosis, I greatly appreciate Dr. Kay's honesty and candidness. The whole staff was phenomenal! Kind, passionate, and compassionate. Dr. Kay is truly a doctor that went into medicine to help others.
Business response:
We deeply respect your kind words about your experience with us. We are honored to meet such a sweet pup. Thank you for sharing your feedback.
I'd give 0 stars if it were an option. AVOID THIS PLACE. Dr. Guth, our staff vet, is a gem, but unfortunately the owners, Drs. Kay (male and female both) are asses. DO NOT BRING YOUR PETS HERE. This practice does not care about your pets, only making money. (Read the reviews about how they negligently kill pets there under their care.) We scheduled a neuter surgery for our puppy and brought him in between 7-7:30am as instructed. We were told we would get a phone call with an update after the surgery (NEVER HAPPENED) and disc... read more
Took very sick dog there at midnight. The staff was sympathetic and fast. Glad they were nearby for us.
Business response:
Thanks for sharing your experience with us, John L. We're glad we could help your dog in need during that late-night emergency. Our staff always strives to provide quick and compassionate care, especially in urgent situations. We appreciate your trust in our services and are happy we were conveniently located for you when you needed us most.
It was an emergency and I had no other option. I didn't know what they were about. They misdiagnosed my pet and dismissed my concerns of what I saw was the issue. Several days later I went to a different vet who listened and administered an antibiotic. I called Hickory and management gaslight me and deflected away from what they did wrong. They blamed my pet and me in the end.
My pet was brought to Hickory as an emergency from a grooming accident. All the staff at Hickory were so kind and supportive. They were very loving to my dog and thorough with his needs. I felt we were so well taken care of; especially considering this was an emergency and a very upsetting situation for my family and our dog. I cannot give a higher recommendation.
Business response:
We are honored to have been able to assist you during such a difficult time. Our team is committed to providing compassionate care, especially in emergency situations. We understand how upsetting these incidents can be for both pets and their families. Thank you for your kind words and for trusting us with your dog's care. We're glad we could offer the support and thorough treatment needed during this unexpected event.
walked out after waiting over 2 hours for an emergency. not professional, under staffed, not a real emergency vet. if your animals life depends on your choice this is not the place.
Business response:
Your feedback is important to us, and we appreciate you taking the time to share your experience. We understand your frustration with the wait time you encountered. Emergency facility needs can fluctuate during weekend, holidays and time of day. We especially had a very busy Labor Day morning. We try our best to staff and meet the needs of our patient both hospitalized and the emergencies that are walk ins. Thank you for bringing this to our attention, as it helps us identify areas where we can enhance our emergency care pro... read more
Autopsy shows Caroline kozar and hickory ended my dogs life in 30 hours. He suffocated to death while they stood by and did nothing. They also charged me 7000.00 when their own consent form says they will not charge more than 1000.00 They then falsified records and destroyed all video. Follow Philadelphia county court of common pleas 240300128. They feel they should only pay me 500.00. As i was walking out with my dog in a white box they were screaming at me about owing them more moeny. They are sickening. Please believe the... read more
Frequently asked questions about Hickory Veterinary and Specialty Hospital
How is Hickory Veterinary and Specialty Hospital rated?
Hickory Veterinary and Specialty Hospital has a 3.6 star rating with 1,011 reviews.
When is Hickory Veterinary and Specialty Hospital open?
Hickory Veterinary and Specialty Hospital is open now. It is open 24/7.