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Hickory Veterinary and Specialty Hospital

3.6
  • Veterinarians
  • Plymouth Meeting, PA

About this business

HealthcareVeterinarians

Location details

2303 Hickory Rd, Plymouth Meeting, PA, 19462, United States

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3.61,011 reviews
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Mike F.'s profile image
Mike F. 
rating
a year ago

Everyone at Hickory was very friendly! My dog was having very bad stomach pains and they were able to see him right away. The vet was very knowledgable, helped my dog, and we were on our way in no time. 

Business response:

Thank you for your amazing review. We really try to provide excellent service and our staff really care about our client's comfort. Please don't hesitate to call with any questions or concerns. 

SoUneque M.'s profile image
SoUneque M. 
rating
a year ago

I took my dog in because she was making loud choking sounds. The veterinarian sa8d there was no way that she was choking off of anything and that an xray wasn't necessary. She prescribed my dog antibiotics for an upper respiratory infection. As soon as I got home with the dog she vomited up an object. I called and they said I denied getting the xray that they told me that I didn't need so there was nothing that they could do about the 308.00 that I had just paid. 

Business response:

Thank you for taking the time to review us. Emergencies can be alarming and stressful. We understand that you spoke with a manager after arriving home. Based on the history you provided, the probability of a foreign object was low. It was discussed options of further diagnostics but they were declined. We are sorry you are unhappy with your visit. We hope Coco is feeling better. 

Susan L.'s profile image
Susan L. 
rating
a year ago

On Sept 23 2023 carolize kozar allowed my dog to suffer an acute lung injury under her care and suffocated to death. Autopsy at cornell states kozar did absolutely nothing to even try to save my babies life. She then falsified records and changed his time of death 4 times. Hickory charged me 7000 to kill my dog in 30 hours. My case will be filed very soon. I already have an expert to go against this place and I reported this to the aaha and the state. They have cameras everywhere and concealed video from me even though we in... read more

Dawn T.'s profile image
Dawn T. 
rating
a year ago

My dog, Piper, needed bilateral TPLO surgery and we met with Dr Rosenheck. She explained everything that would happen during her surgery and was very easy to talk to and answered all our questions. The front desk staff was very helpful during this very emotional time. Piper had her surgery on 1/2, she spent two days at hickory and was very well taken care of. We go back in two weeks for a checkup but I do not anticipate any problems. I was very surprised by all the bad reviews since we had such a positive experience. 

Business response:

We are so happy we could help Piper and she is on the road to recovery. Dont hesitate to call if you need us 610-828-3054 

Jeff T.'s profile image
Jeff T. 
rating
a year ago

After spending over $5000 in 2023 on my two older dogs for emergency services at this vet , I called tonight because I dropped their bottle of insulin and it shattered. The woman I spoke to could not have been less interested in lifting so much as a finger to help me get my dogs insulin from them as, "I normally don't fill my prescriptions there" After biting my tongue and hanging up, I called Chewy, they listened to my problem, jumped through several hoops, and are expediting the order and shipping it overnight at no charge... read more

Alan K.'s profile image
Alan K. 
rating
a year ago

Took wonderful care of our dog. She needed two major surgeries. Back to her old self. Very thankful we found this place 

Business response:

Thank you for your five star review. We are so happy your dog is feeling better and back to her old self. 

John B.'s profile image
John B. 
rating
a year ago

This place is a joke, long story short, charged me $870.00, my dog cut his leg and cracked a nail, told them he didn't need to be put under he's had stitches twice before and was fine they assured me to pull his nail as well they needed to put him under risking my dogs life putting him under. Come to find out 3 days later when bandage came off they never pulled the nail so charged me almost $900.00 for something my vet would have charged me $180.00 for, NEVER TAKE YOUR ANIMAL HERE! 

K C.'s profile image
K C. 
rating
2 years ago

Never again. WHAT happened to this facility??? They used to be good before Dr. Brown retired. Atrocious attitudes at the front desk (except for Ashley I think is her name - a doll), appointments are NEVER on time, incompetent staff, everyone is VERY disorganized, poor communication, rooms dirty, exorbitant pricing. Won't be back. 

Business response:

We are very for the delay on responding to your review. We had come problems accessing our account. We are extremely sorry to here you had a poor experience at our facility and would like to address this problem. Please call in and speak to our hospital manager Donna 610-828-3054. 

Maria G.'s profile image
Maria G. 
rating
2 years ago

I tried to get my sick dog an appointment and was told no because I had a balance back in 2020? Why did I never get a bill for this in the mail?? Why would I pay for something when I don't even know what for? They said no money no appointment for sick dog. Unbelievably BAD service. My poor doggy. Find another VET is my opinion.... 

Frequently asked questions about Hickory Veterinary and Specialty Hospital

How is Hickory Veterinary and Specialty Hospital rated?

Hickory Veterinary and Specialty Hospital has a 3.6 star rating with 1,011 reviews. 

When is Hickory Veterinary and Specialty Hospital open?

Hickory Veterinary and Specialty Hospital is open now. It is open 24/7.