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Eastown Veterinary Clinic

4.3
  • Veterinarians
  • Grand Rapids, MI

About this business

HealthcareVeterinarians

Eastown Veterinary Clinic is a relationship-focused veterinarian in Grand Rapids, MI offering thorough, quality veterinary healthcare for cats and dogs. We partner with pet parents to help make the most of every moment with their pets. Our team of dedicated and passionate veterinary professionals provide the highest level of care available. We are committed to educating pet parents about responsible pet ownership and preventative health care. Call to speak to one of our Client & Patient Coordinators today to discover what re... read more

Location details

1350 Lake Drive SE, Grand Rapids, MI, 49506, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 12:00 p.m. 2:00 p.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3742 reviews
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Lindsey M.'s profile image
Lindsey M. 
rating
10 months ago

The staff is polite but that's the only positive thing to note. Took my two cats for wellness exams and vaccines. Our initial estimate for care was over 800 dollars. I expressed my concern about price and was able to adjust the estimate to about 400 dollars. I left spending almost 900 dollars. This establishment claims to be transparent about pricing but the staff constantly added more things to my bill without consulting me about price! Using my concern for my animals to squeeze more money from my pocket. Not to mention onc... read more

Natasha S.'s profile image
Natasha S. 
rating
a year ago

At first I liked this office... The reception you get coming in is great. And nice treats for the animals as well. But they did a skin scrape on my dogs tail to check for mites when I already told them what was going on. Stud tail. I know he has this problem and had previously had it treated at Red Barn. (Just wanted to find a vet I could make appointments for as you can not at the other place) He did not have mites and I already knew that from a previous vet visit. They scraped his tail so bad that the hair is still not gro... read more

Denise H.'s profile image
Denise H. 
rating
2 years ago

Stalked about a bill I had paid with a Visa Card obviously was a breakdown in front office communication . I'm self employed so I guess they felt well ask her to reschedule without notice? My masters degree always serves me more than who it is intended to help. I told her no one is looking for me about any bill . I had just spent 509.00 at Blue Pearl that Sunday. When you work 39 years for the railroad it's impossible to be broke and that was before my masters in cognitive psychology. Over priced racist and we both are arrog... read more

Kathryn J.'s profile image
Kathryn J. 
rating
2 years ago

I chose Eastown Veterinary Clinic because it's conveniently located by my husband's work. I am a quadriplegic and my husband brings my service dog to the vet for me. I had an appointment scheduled recently at 11:30 AM. My husband was prompt to the appointment as he always is and brought my service dog to Eastown Veterinary Clinic at 11:10 AM. The receptionist told him that he was late and he would have to reschedule the appointment. She claimed that appointment was set for 11 AM. Maybe I made a mistake with the time, but I a... read more

Adrien Y.'s profile image
Adrien Y. 
rating
2 years ago

I did not have a great experience here. It was very pricey compared to other vet clinics, which made me think the care of my animal was going to be worth the money... although it wasn't. They had tested my dog's fecal to only tell me over and over again that she was positive for worms even after hundreds of dollars worth of treatment and medication and no symptoms of infection. I felt something was off when the vet tech's couldn't explain anything over the phone so I went to a new vet where they ran multiple tests and found ... read more

Kacy H.'s profile image
Kacy H. 
rating
2 years ago

They're nice, my cat went in for a simple spay surgery after being a client with them. She received an infection in surgery and the dr.'s wouldn't take the blame. I had her for less than 24hrs and she already had an infection post surgery. I had to go take her back there twice for them to just clean her up and do nothing. They act as if you know everything in the world of veterinary medicine. I ended up taking my cat somewhere else and she's finally healing after a week of complications cause by the awful vet at Eastown Vete... read more

Meg Z.'s profile image
Meg Z. 
rating
2 years ago

I wish I felt better about this vet I've been going to this vet for several years. At the beginning, it seemed like a very great place that was new and friendly, but I've had more problems the more my dog has been seen here. My dog is 16, and has had several seasonal allergy issues with her skin and paws. Every year it gets worse and worse, and with each visit, she gets at least three vaccine shots and boosters along with medication. The medicine works to mask the issues, but the symptoms come right back, with more vaccines... read more

Kaylee B.'s profile image
Kaylee B. 
rating
3 years ago

I have been a client of Eastown Veterinary for several years, with two different dogs. Most recently, I brought my 7 month old puppy to them, she had some minor vomiting and diarrhea, as well as blood on the floor. She was alert, eating, and not showing any signs of distress. Two different veterinarians could not recognize that my puppy was going into/and had started her first heat cycle. I spent nearly $1,000 with them over two visits, and no one at their practice ever brought up the idea that my dog was starting her heat..... read more

Amy B.'s profile image
Amy B. 
rating
3 years ago

I had been going to Eastown when we moved to GR, out of convenience. I have since left to go to family friends on 28th street, which has been outstanding. Anytime I went in to have my dog get a checkup or any issue, I was treated like a second rate customer. We always paid our bill up front, never had issues, but there was a level of disrespect I always felt. It was only when it was recommended that my dog get a root canal I knew the place was in it for money. I explained it would be a massive expense and asked to work out a... read more

Frequently asked questions about Eastown Veterinary Clinic

How is Eastown Veterinary Clinic rated?

Eastown Veterinary Clinic has a 4.3 star rating with 742 reviews. 

When is Eastown Veterinary Clinic open?

Eastown Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m.