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Eastown Veterinary Clinic
- Veterinarians
- Grand Rapids, MI
About this business
Location details
1350 Lake Drive SE, Grand Rapids, MI, 49506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 2:00 p.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the only clinic I have been to in Grand Rapids. With that being said I love them and I do not think any other vet will get the chance. I always feel so welcome and they recognize my pet because of his behavior. They always praise him and make my pet feel relaxed. The staff knows what they are doing and are always accommodating and flexible with appointments. One of the best features to me was the text reminder that they send and how you can confirm or cancel it. Overall I recommend them to any pet owner in the ar... read more
I bring my cat, Benjamin here. This place is beyond amazing. The way they treat you the moment you walk in the door with your pet best friend is what makes this establishment the best. The doctors are extremely friendly and can get your head around the information very quickly, every visit comes with written printouts with details and instructions in case you need to keep an eye out for anything or have to do something for your pet, just ask, they are here to help us. One of my favorite things about this place is that if m... read more
We started bringing our 2 cats (Kayne & Abyll) here right after they opened as we weren't happy with our previous vet. Dr. Happel and staff have been absolutely great! Unfortunately, Kayne developed intestinal cancer and is no longer with us, but the staff was wonderful with treatments and medications along the way. When he passed, they even sent a sympathy card to our home which was very heart warming. Abyll still is with us and goes to the Vet for his check ups. Everyone there continues to be very friendly and helpful with... read more
A wonderful vet. Through and quick. The vet and my nurse were very kind and caring they took care of my cat and did some additional work at no change. Very nice office and a great staff. It may cost a bit more than others around but the small mark up is worth it for this kind of care and professionalism.
Mad love for ETV. My dog, Tina Fey, is high maintenance. Like ridiculous, perpetual two-year old shenanigans, something new every week, high maintenance. For a lady like this, we need a GOOD vet with a supportive staff. We had this in Chicago and were very sad to leave our vet there, but have found great care from the staff at ETV. Willing and able to answer any and every weird question, Tina is adjusting well to GR. They also have a behavioral specialist on staff who does obedience training classes as well as private sessio... read more
Living in the Eastown neighborhood, I love having a vet within walking distance! The staff has been nothing but helpful and caring. In fact, they know who my dogs are and what they need when I call. And on top of that, I love that this is an independently owned practice rather than part of a national franchise.
Do not waste your time or money here. I'm disappointed in myself for not looking at the reviews before going. To start, when our cat was being examined the tech was going over heart worm prevention. She point blank told us you better hope she does not have them because if she does there is no hope for her while she laughed. I understand this is their everyday, but it didn't feel great to have her joke about this as we brought our cat in with serious concern of a lump on her back. I then spent over $1,000 to have the lump ... read more
Eastown veterinary clinic is awful and over priced. I would not recommend to anyone on less they have money to shred. Since I have a new kitten I had requested an appointment online then received a phone call about it later that day. When I was on the phone I asked about an estimated amount. All they said was they would be a standard wellness check up for about 75 and then all the shots following would be estimated on the day of your appointment at the clinic. When I got to the clinic, they said the fvrcp and the wellness ch... read more
Business response:
Good afternoon, Malia! We are disappointed to hear that we missed the mark regarding your expectations for WInnie's visit today. Our team provides quotes for the recommended services at all appointments, specifically reflecting each patient's unique needs based on age and lifestyle. At that time, our goal is to partner with you on the best treatment plan for you and your pet! Please reach out directly for any further communication. We are always open to feedback for reflection so that we can continue providing thorough and ... read more
I have been bringing my cats here for a while now (around 3 years), and I'm just piecing together a few things (thanks to similar reviews too), and I feel extremely taken advantage of. In 2023, I was bringing my cat here almost monthly because he had a bizarre lip wound that kept growing. Instead of listening to my concerns, they jumped to testing him for cancer. I left in tears, paying nearly $800. I'm ashamed to say, I was so worried about my cat and he wasn't getting better, that I didn't question this behavior. They co... read more
Business response:
Good afternoon Shelby, We are disappointed to hear that we missed the mark and you did not receive the experience we strive for. Merida & Tesla have only been seen for sick appointments and follow-ups while in our care, and these can typically be more complicated visits to ensure the opportunity for proper care, time, attention, and communication. Our priority is to provide a high standard of medical care and an exceptional experience for both you and your pets. We aim to partner in your pet's care by thoroughly answering a... read more
Frequently asked questions about Eastown Veterinary Clinic
How is Eastown Veterinary Clinic rated?
Eastown Veterinary Clinic has a 4.3 star rating with 747 reviews.
When is Eastown Veterinary Clinic open?
Eastown Veterinary Clinic is open now. It will close at 6:00 p.m.