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Eastown Veterinary Clinic
- Veterinarians
- Grand Rapids, MI
About this business
Location details
1350 Lake Drive SE, Grand Rapids, MI, 49506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 2:00 p.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My dog absolutely loves everyone here! They have been seeing him since he has been a pup and have taken great care of him. He has anxiety and they do everything possible to accommodate him as well as providing excellent recommendations.
Business response:
We thank you so much for the great review, Katie! Our patients' comfort is so important to us, so it's great to hear it helps with your pup!
First time we visited the Eastown Veterinary. We were very impressed with the pleasant office and staff! They even have a Cats entrance! The doctor was very clear and open to questions I had about Sushi's visit!
Here for a follow up. Had time to read other reviews, and just want to say that I can understand how some feel that there is upselling. However, I think that exhibits the level of care that the staff has for our fur babies. I have always felt free to discuss these treatment options with the doctors, and think that their reasoning is valid. Our Beast is our baby, and we want him to be comfortable and to get the best of care.
Business response:
We really appreciate the great review, Dan! We are so glad you can see that we truly care about our patients, and are committed to keeping them healthy and happy!
Dr. Tittle is seriously the best, Our boys love her!She understand my helicopter dog mom ways and answers all my 1,000 questions! I don't know what we would do without her!
Business response:
We really appreciate the compliments, Juila! Our patients and clients truly matter to us, and we work hard to prove that. Making sure all of your questions are answered is so important to us, and we are so glad it shows!
Friendly staff, clean and comfortable facility. They have separate entrances/areas for dogs and cats to help avoid scuffles! Dr. Happel was so kind and quick, very good with our pup. If your pet has an issue, staff is very responsive and thorough with follow up.
Business response:
Thanks so much for the 5 stars and compliments, April! We are so happy to hear that the separate entrances are helping to make our patients more comfortable. Our staff is dedicated to proving top-notch patient and client service, and are so glad it shows!
Eastown Vet Clinic is one of the best places! They are great with Brodie and his nerves when he's here! Love how they greet him and light up when they see him!
At Eastown Veterinary Clinic the staff are always friendly, and compassionate when I visit. Additionally the veterinarians are very thorough and offer many opportunities to ask questions as you move forward in treatment. I also like that they price out the treatment plan prior to making decisions. I strongly recommend this veterinarian clinic if you are looking for a new clinic to join.
The team is always thorough and the dr.'s are great. The new place expansion is very inviting and I love that they have cat only rooms and lobby...so much less stress on my kitty's.
Business response:
Thanks for the five stars and kind words, Sarah! We are so excited about having the separate dog and cat entrances, and are happy to hear your kitties approve! We strive to address all of your concerns and answer all of your questions, so being described as thorough tells us we are meeting one of our goals as a staff! We look forward to your next appointment!
Love this place!!! Love Sam and Cassandra, exam room assistants along with Dr Neher!! They all make Molly feel safe and comfort her so it's such a positive experience for her!! They truly are top notch in their professionalism and love of their patients!! So glad I found them with Molly our new pup!! Plus I believe their rates are competitive!! Thanks Eastown Veterinary Clinic!!
Frequently asked questions about Eastown Veterinary Clinic
How is Eastown Veterinary Clinic rated?
Eastown Veterinary Clinic has a 4.3 star rating with 747 reviews.
When is Eastown Veterinary Clinic open?
Eastown Veterinary Clinic is open now. It will close at 6:00 p.m.