Animal ER Care, LLC

Geoffrey L. 

on Yelp

2 years ago

Staff was friendly; but don't even consider taking a loved pet here. We had three walk-in pets ahead of us, but all of us were passed over continuously for other vet transfers and "more" emergency patients. Finally, after waiting nearly five hours, we were shown to a room, and then ignored for another half hour. it was obvious they were never going to actually look at our dog, so we left. Fortunately, he made it through the night. We were told repetitively they're the only clinic serving Southern Colorado, so we suggest they... read more

Carly B. 

on Yelp

2 years ago

I am so livid. My parent's dog received truly negligent care here yesterday. They told my dad they had no idea what was wrong and that nothing could be done and they wouldn't even treat our dog's pain. Was seen by another vet today at 9am, come to find out he has a huge abscess under his very swollen tongue and is in excruciating pain and is immediately being admitted to the ICU. After 10 years of coming here, I will never ever ever bring my pets here again. I'm truly horrified at how bad and careless these doctors are. 

Aundrea H. 

on Yelp

2 years ago

I sat for hours to see the DR. And when I was describing my pup's symptoms, one, reverse sneezing in her face, she proceeded to ignore that and treat him for stomach issues! Clearly, he is having upper airway issues, and I am a Respiratory Therapist! How sway! He has become worse throughout today. I told from the BEGINNING, I don't live here! So I called, the receptionist told me to watch him a few days! Why? When I can go back being it's been 24hours since I left. She proceeded to put me on hold and sent me to VM. And they ... read more

Ken O. 

on Yelp

2 years ago

Took our Labrador in three times to both locations over the holiday weekend. All three visits were made better because of the awesome staff at both locations. The triage nurses, vets, and administrators were all extraordinarily compassionate and caring to our dog and to our family. The care was just what we had hoped for and they politely explained our care options. It's horrible having to take your pet to an ER, but the care our pet received at Animal ER Care was outstanding at every turn. The facility is very clean and wel... read more

Lorissa H. 

on Yelp

2 years ago

Very nice staff and saw us quickly. Our dog was sick and needed to be admitted for 3.5 days. The vet called us at least twice a day with status updates and answered all our questions. Everyone was friendly and empathetic. Highly recommend this vet ER to anyone who is looking for emergent care for their pets. 

Kevin L. 

on Yelp

3 years ago

10/23/22 My dog was vomiting (food, water, bile) unsteady, and seemed to be not able to rest, with some labored breathing. I was at this ER Care at 4pm on a today (Sunday). I filled out a form and they did come out to take my dog's vitals. 3hrs later we still had not been seen and we were not the only ones, another dog (and owners) left to go somewhere else after 3+ hrs. I realize it is a triage situation, but it is the weekend when normal vets are closed, so if you are an ER you need to hire more vets so that dogs who need ... read more

Eun C. 

on Yelp

3 years ago

10/7 around 9 pm...I was at er because of my penny. from time to time I meet people who's personality's matches with what they look like. her name is Jennifer working at ER front desk. No compassion, no kindness, no integrity, no quality as human being, no morals, no principles... top of that no looks....all goes so well together. I must give her 5 star. She should keep it up. This is kind people working at er care. This is my experience. 

Ron G. 

on Yelp

3 years ago

These people deserve 10 stars not 5. On Sunday, Labor Day weekend my 80 year old aunt woke to find her little dog had died in the night. This little guy was her best friend and constant companion. Most of the rest of her family including her last remaining brother and sister had recently passed. My aunt no longer drives but wanted her friend to be cremated. I was willing to bring the dog to whoever would respectfully take care of him. I called everyone listed locally on the Internet with no luck (being a holiday weekend). ... read more

Drake M. 

on Yelp

3 years ago

Horribly long wait times for sick animals unless they show up 90% dead. It's sad to say that, but true. It's also a horrible sight to see if you have to wait because you will see crying people the whole time. I waited here for 9 hours in my car with a dog leaking diarrhea and had a UTI. Had to drive an hour to get here because no other vets are accepting animals. I only give them 4 stars because they were friendly and actually accepted my companion. It's also very EXPENSIVE so beware.