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5520 N Nevada Ave #150, Colorado Springs, CO, 80918, United States
Get directionsEveryone was very helpful. I love Gil. He is the best at handling my dog. Dr. Pierce was informative and really seemed to like Rampage I would like to thank Gil. When the others thought they might have to muzzle my dog. He asked them to just give Rampage a minute to figure things out. They did and Rampage was just fine. Trying to power through with a dog like him wouldn't have gone well. Gil understood that just giving Rampage a minute to figure it out would be better for everyone. That Gil really takes the time to understan... read more
The staff is amazing! Every interaction we were treated well, they were knowledgeable and gave our baby Ziggy lots of love while he was in the hospital for a few days. The drs were amazing and literally saved our babies life, the front desk staff was so kind and helpful and a special thank you to the overnight care staff for showering our baby with lots of love and sending me pictures! You can really tell they care. And the communication was often and thorough, and really helped ease our minds.I can't recommend them more and... read more
We are very thankful for Animal ER Care. Around 6am, we brought our dog in because he was belly breathing & seemed off. Instead of racking up a bunch of charges & not being able to properly treat him, they took a look at him & referred us to a specialist in Denver. It saved his life. Even at 16 months old, he was in Chronic Heart Failure. They truly care about the animals that come through the door & that can be very hard to find. Very thankful for their staff.
Beware of this incompetent animal care business. They will recommend thousands of dollars in tests. And when those test result in nothing found they will take your money and send you in your way. Not only this, but when our pet was discharged they walked us through all testing performed and the associated charges. We paid our bill in full and then months later they charged us for tests that were not performed and threatened to send our "bill" to collections if we didn't pay the additional cost for services not received. I tr... read more
Came here on one of the worst days of my life and they were so amazing. Treated me so well and did everything right. So extremely appreciative especially to the front desk worker whose name I unfortunately don't remember. Thank you!
The entire staff were wonderful. They responded quickly and took great care of our dog. They were extremely compassionate during a very scary time and were able to put our minds at ease. I forgot everyone's name but our first interaction was with the front desk. They were amazing!. The Doctors that took care of Rebel were outstanding and really put our minds at ease. They saved our dogs life.
We recently took our 16 year old cat to ER care after becoming paralyzed in her lower back. We were treated promptly, and after informative and compassionate consulting with Dr Sticker, we decided to euthanize our cat during our visit. The process was handled very well, (Thank you Jennifer and Dr) allowing us one last visit with our cat. In closing, it was a very positive memory considering the circumstances. Thanks again Dave and Brenda Steib Rye, Colorado
Business response:
Thank you so much for your heartfelt review Dave and Brenda. We’re deeply sorry for the circumstances that brought you to us, but we’re glad to hear that our team could provide the compassionate and informative care you needed during such a difficult time. Dr. Sticker, Jennifer, and the rest of our team strive to offer the best support and care for both pets and their families. Your kind words mean a lot to us, and we’re honored to have been able to help you and your beloved cat. Please know you and your family are in our th... read more
Responsive and expert emergency care for my dog to stabilize her. I appreciate the transparent and graceful discussion of costs and options. Our attending vet is wonderful--knowledgeable, excellent communication. She thought ahead about the continuing care strategy for us to continue with our regular vet and initiated a solid plan for testing and treatment, and shared effective clinical notes.
Business response:
Thank you so much for your kind words, Emily! We’re thrilled to hear that you had a positive experience with our emergency care services. Our team strives to provide responsive and expert care, and we’re glad to know that we could stabilize your dog and offer transparent discussions about costs and options. It’s wonderful to hear that our attending vet’s knowledge, communication, and forward-thinking approach made a difference for you. We appreciate your trust in us and are happy to have been able to initiate a solid plan fo... read more
We were very happy with the level of care our cat received. Everyone we interacted with was professional, compassionate, and gentle. The wait time was much less than originally expected. Additionally, the hospital is clean and comfortable. Highly recommend them! Just wish they were a little closer to where we live. :)
Business response:
Hello M.R. - Thank you for your kind review. We are happy to hear our staff was professional, compassionate, and gentle during your visit with us. We hope you do not need our services again in the future, but know we are here for you and your family 24/7.
Animal ER Care, LLC has a 4.2 star rating with 1,816 reviews.
Animal ER Care, LLC is open now. It is open 24/7.