Animal ER Care, LLC

Eun C. 

on Yelp

3 years ago

10/7 around 9 pm...I was at er because of my penny. from time to time I meet people who's personality's matches with what they look like. her name is Jennifer working at ER front desk. No compassion, no kindness, no integrity, no quality as human being, no morals, no principles... top of that no looks....all goes so well together. I must give her 5 star. She should keep it up. This is kind people working at er care. This is my experience. 

Ron G. 

on Yelp

3 years ago

These people deserve 10 stars not 5. On Sunday, Labor Day weekend my 80 year old aunt woke to find her little dog had died in the night. This little guy was her best friend and constant companion. Most of the rest of her family including her last remaining brother and sister had recently passed. My aunt no longer drives but wanted her friend to be cremated. I was willing to bring the dog to whoever would respectfully take care of him. I called everyone listed locally on the Internet with no luck (being a holiday weekend). ... read more

Drake M. 

on Yelp

3 years ago

Horribly long wait times for sick animals unless they show up 90% dead. It's sad to say that, but true. It's also a horrible sight to see if you have to wait because you will see crying people the whole time. I waited here for 9 hours in my car with a dog leaking diarrhea and had a UTI. Had to drive an hour to get here because no other vets are accepting animals. I only give them 4 stars because they were friendly and actually accepted my companion. It's also very EXPENSIVE so beware. 

Simone B. 

on Yelp

3 years ago

Very frustrating visit with them. I went in because my dogs ears and mouth and neck were swelling and did not improve with multiple doses of Benadryl. When I went the triage person came and looked at her and said that we would have to wait and wasn't sure what the wait time would be. I asked if we could go home and wait if it was gonna be a while. I was told if the wait is under 5 hours that we would need to stay. I proceed to wait in my car for 5 hours calling only 3 times just to check in as my dogs swelling was getting wo... read more

Janessa S. 

on Yelp

3 years ago

Do not take your pet here if it's a true emergency. On top of their very rude employees, they are cruel to the animals, forcing them in tiny cages with no food, water or even human companionship for HOURS before even being seen. I was constantly told that we were next....next....next. After five hours I finally left and took my baby to another ER where the doc said he would have died if I waited any longer. These people should not be trusted. Ever. 

Josh J. 

on Yelp

3 years ago

Took our boy in last night after finding him unresponsive and dizzy. The "techs" said they were 100% sure that the dog was high on THC, even though there was no way he got into anything like that. Took him home and after watching him for a while, he threw up a big rotten piece of fish. This kind of practice is dangerous and instead of easily treating my dog, they could have made home worse 

Brianna N. 

on Yelp

3 years ago

I took my westie Milo here upon noticing a bot fly larvae had been attached under his skin and caused a gaping wound. My dog was uncomfortable and in pain. We decided to take him in on a Sunday at 8:00pm. The wait was a little over two hours but we were warned of this upon arrival. They also provided refreshments and a restroom rhoThey were very kind to Milo and got him taken care of pretty fast when he went in to see the vet. The vet and the individual who took his vitals were both kind and informative! They sent us home wi... read more

Stan S. 

on Yelp

3 years ago

Very hard to express how wonderful this business is. Doctors are knowledgeable, skilled, kind, understanding and great communicators. They staff are unbelievable kind, hard-working, thoughtful and understanding. Everyone there goes far and above as you can feel they love what they do!!! 

Cutter C. 

on Yelp

4 years ago

Our dog suffered what appeared to be a major stroke Sunday evening. When we arrived at Animal ER Care , we were quickly placed in an examination room where we waited for 2 hours with no contact from the staff. I eventually had to find someone to check on our dog, and that took 30 minutes for a tech to come in the room to take her vitals. After more time passed she was taken in the back for "observation". After another 2 hours we were told we were 3rd in line and our dog was becoming agitated in her kennel. After more than 4 ... read more