Animal ER Care, LLC

Kim G. 

on Yelp

4 years ago

Last Friday we made the difficult decision to put down our dog. We found out about a month ago that she had lymphoma, so we knew that our time with her was limited. She had been doing pretty good for a few weeks but last week she deteriorated quickly. When I got home from work on Friday, she had reached "that point" and we knew we needed to get her in quickly. Our regular vet was closing and recommended this ER. I'm so glad they did. When we arrived, they took us right away to the back directly into a room. After doing the p... read more

Kara Z. 

on Yelp

4 years ago

I was very impressed by this place. It was a Saturday and my cat was sick and I wasn't sure what to do. A staff member at Happy Cats Haven (where I volunteer) highly recommended Animal ER Care to me- I'm really glad they did. I've never been to an animal ER before and it was a little stressful and overwhelming but the communication and explanation from the staff was very good. I brought my cat in on a Saturday late afternoon and waited inside the lobby with him and a ton of other people and pets. It was sad to me, seeing sic... read more

Kelsey F. 

on Yelp

4 years ago

Glad to have this ER accessible and they have helped some of our most challenging animals. We are happy with all the staff here, they are responsive and helpful. They go above and beyond to provide excellent care. 

Minerva V. 

on Yelp

4 years ago

DO NOT USE THIS FACILITY. DO NOT. Okay, let's throw down. Waited over 5 hours and kept getting bumped down the list, I get it because I, in no way, would ever deny that someone's furbaby is not critical, but we still had a case to the point where our vet told us to go here. We were TOLD TO GO STRAIGHT HERE AFTER HIS APPOINTMENT. All because this was to bypass the booked up specialist on normal terms and book their emergency specialist appointment. This place ignored every piece of paper and instruction we had from our vet. A... read more

Caroline H. 

on Yelp

4 years ago

The first day I was here I was going to write a more negative review due to the fact i had to wait in the car with my sick dog from 10am-5pm and was very frustrated. But, now I have nothing but good things to say. My dog had to be in the ICU for two days and they took great care of her and i was allowed to go in and see her. The techs and vets always stopped to answer my questions and concerns and the front desk never got annoyed with me checking in so frequently and have any questions about the bills. I know that er care is... read more

Will G. 

on Yelp

4 years ago

We didn't get the news we had hoped for, but I can't thank the staff enough for their professionalism and compassion. Our pup went downhill extremely rapidly with an untreatable, aggressive form of cancer last year, and the staff here did a fantastic job of diagnosis and helping her pass comfortably. A family ER vet who unfortunately lives hours away was also providing phone guidance, and assured me each step of the way that the staff here was extremely competent in their decisions and advice. I will undoubtably be keeping t... read more

S E. 

on Yelp

4 years ago

WOW very expensive! We took our little dog into this ER and it cost us a fortune $2600.00 for treatment and a one night stay and to top that off they sent home some medication with us and it was 4 to five times the dosage it should have been. One medication calls for 1 to 3 mg three times a day for a total of 3 to 9 mg they had us giving our dog 20 mg three times a day for a total of 60 mg a level that would have killed him. The vet we are seeing now has got his medication straightened out. Avoid this over priced ER at all ... read more

Spacejam S. 

on Yelp

4 years ago

I must say I'm darkness comes light. 08/22/2021 we found out our poor little Mocha had congenital heart disease. So much so it was impacting his breathing to an extreme. Where we bought Mocha from told us no defects no problems no issues. Well they lied and never buy a animal from pet city in Colorado Springs citadel mall. The technician that first initially looked at Mocha was very sweet and kind. Made us feel welcomed and actually cared for. Better then even most human hospitals in the state. They take him back for x ray a... read more

Momma B. 

on Yelp

4 years ago

Absolutely ridiculous!!! The wait times here are unreal. Not to mention the fact that they nickel and dime you to death. They recommend all kinds of "tests", all kinds of "treatments", and "plans" that are unnecessary. I was also told I needed certain medications to help with symptoms my dog didn't even have. I swear, if you can wait till morning to run your dog to your own vet I would wait. That's what I should have done. Walked away with a bill 4 times the price if I would have just taken my dog the next day to my vet. Onl... read more