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5520 N Nevada Ave #150, Colorado Springs, CO, 80918, United States
Get directionsEveryone was very kind and caring for both Leo and myself. Everyone I came in contact with, and there was a lot, was so nice and so many wanted to take him home. Even though he isn't doing well at all, they did their best and we are thankful to everyone there.
Thank you for examining my hedgie and helping diagnose his issue! So thankful for a vet/practice that sees exotic pets. The bottle of water/snacks/refreshments was a nice surprise and very comforting during a stressful time. Also enjoyed the ability to scan a QR code and fill out paperwork online. Staff and Vet were very professional and kind.
Being referred for rattlesnake bite on my 12yr old dog on a weekend evening, Dr. Keller and staff were most helpful and very attentive to our needs. Was referred from local vet for emergency follow up. Dr. Keller and all staff we interacted with were most helpful and responsive. Left me very reassured of my dog's condition and prognosis. Taking us straight in due to emergency.
The staff is very caring with both the patient and the parent. I waited in a room by myself with a television (with Netflix), and the staff brought me my dog to stay with me when they were running tests. Are they expensive? Yes! But the care they give is priceless. Attention to my pet and me
Amazing staff!They took great care of our Bianca in her last hours and we could spend as much time as we wanted with her. Thank you,to Dr Sticker and staff for being so compassionate.We appreciate you all!!
I wish I could rate them a 0 this time. I feel they don't deserve a 1. We brought our dog, Kachina, to Animal ER after our vet had her staff call ahead notifying them that we would be bringing our sick dog there. She was supposed to be put on IV fluids immediately. Instead, they gave her fentanyl. When we dropped her off, we told them NO FENTANYL. That she had died on fentanyl. We told them not to put her on fentanyl. Our vet, who had been treating Kachina for over 10 years, said no fentanyl, Kachina's paperwork from our vet... read more
Very professional and understanding staff. They did a great job with taking care of Anna and in a timely manner ! i honestly would recognize everyone who helped me from the lady at the front desk, to the man who checked anna's vitals and the doctor who took good care of anna and was kind and patient with me! the respect and dedication they have to doing a great job is unmatched
The staff is incredibly caring. I've owned INDOOR cats since I was 19 (I'm 50 now) and have NEVER experienced staff as amazing as what they have here. Everyone is very friendly, caring, and empathetic. I had seven cats, all about the same age and 5 have needed their services in the last two years. They treat me with respect and are very careful with my cats. Vet care can be spendy, but you get what you pay for here. I will continue to patronize this business.
Business response:
Hello Heather W. - We are deeply sorry for your loss and the difficult times you have been through with your beloved cats. We understand how hard it is to say goodbye to a cherished pet, and we aim to provide compassionate care during these challenging moments. We also understand that price increases can be difficult, especially during such emotional times. Our commitment is to offer the highest standard of care, which sometimes necessitates adjustments in pricing to cover rising costs and ensure we can continue to provide ... read more
My cat was very ill and I almost lost her. The Doctors and staff were very caring and worked hard to save her life. They took care of all the insurance processing, making it very easy for me to just concentrate on Kiki. She is alive and well because of their expertise. I highly recommend them.
Animal ER Care, LLC has a 4.2 star rating with 1,816 reviews.
Animal ER Care, LLC is open now. It is open 24/7.