Animal ER Care, LLC

Renee S. 

on Yelp

a month ago

While treatment is certainly more expensive than most primary vets, it is WELL worth the cost to save a beloved pet. The ER vets and techs are considerate, patient to a fault and compassionate, while being experienced professionals. I have used them more than I would liked for over 10 years, but to have them when you have an emergency is a comfort that only a lover of animals would understand. I'm so grateful for them and the service they provide. Every single person that I met - they were all amazing. Hard to single out one... read more

Sue M. 

on Yelp

2 months ago

The office atmosphere was quiet. We were seen in a timely manner and every single staff member was kind and professional. Every single staff member we encountered was awesome. What a dream team! The kindness and proficiency of the staff was appreciated by me and my pup.Costs were discussed in advance and were reasonable.I am grateful that my pup is now well and healthy thanks to the care she recieved..I definitely recommend this ER! 

Roxie H. 

on Yelp

2 months ago

Animal ER Care is amazing. They are always very helpful regardless of the time of day we arrive there. 

Lilly T. 

on Yelp

2 months ago

Our baby passed away and we took her in to see the next steps in getting her cremated. They were so kind and caring. Let us say our goodbyes in a private room and let us take our time doing it. Walked us through next steps and gave us all information we needed. 

Mary Pat T. 

on Yelp

4 months ago

Very happy with the care my Eclectus parrot received. The staff were very kind to me, and Dr. Dixon was excellent with my bird. She took the time to come into the waiting room and let Fawkes get used to her before taking her back. That made things less stressful for Fawkes and me. Dr. Dixon was wonderful!! I can't thank her enough for her kind and knowledgeable handling of Fawkes. Also, the staff at the desk was wonderful and kind too. Fawkes and I were treated with so much respect and kindness by you all. Thank you SO much!... read more

Madi G. 

on Yelp

2 years ago

They went above and beyond to care for our 2 week old French Bulldog that got aspirational pneumonia. They saved his life and helped us figure out a care plan to take him home after a 4 day stay with him. It's been two weeks and he's almost fully recovered. I'm so thankful for their dedication to save his life and we are so proud of our little fighter for pulling through such a difficult situation so young. 

Mary M. 

on Yelp

9 years ago

Dr McArdell, Donna,Regina,Teddi... all wonderful. They saved my babies life. Wish I would have went straight to them instead of 4 trips to my vet (which literally made things worse due to misdiagnosis). I was hysterical and they were so kind, thorough, professional, caring and competitant. (From Gus the golden retrievers mom) 

Elizabeth S. 

on Yelp

a month ago

If I could give zero stars, I would. I brought my dog in just around 6:30 PM with a deep gash in his ear that was bleeding! By 2 AM, we were still waiting to be seen. When I arrived I was told it would be about 2 hours. Around 8:30 PM, I was told we were next, but nothing happened. Around midnight, I asked again, desperate for someone to at least help clean the wound to prevent infection. Instead, I was told nothing could be done until a doctor saw him. They kept telling me "another hour" but nothing. We were finally put in... read more

Frank S. 

on Yelp

2 months ago

I'm extremely disappointed with the service I received at this Animal ER. My pet's emergency situation was handled extremely poorly, and I felt like the doctor and staff was extremely judgmental. I went here for complications from my dog's surgery and they didn't really address what we went in for. The communication from the staff was very unclear. I had to ask multiple times for updates on my pet's condition, and even then, I didn't get the information I needed. The doctor/staff came in and was very shocked we had surgery... read more