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5520 N Nevada Ave #150, Colorado Springs, CO, 80918, United States
Get directionsWe were very happy with the care that our cat received. Both of the doctors - Dr. Cordelli and Dr. Ashley (didn't get her last name) did an excellent job of communicating to us what was going on and why. The staff treated our cat like family, and she's now completely recovered.
Five stars is NOT enough. The entire staff was very friendly. For 8 or 9 days I had the opportunity to observe how the ER functioned first hand because I was visiting my dog once or twice a day for a serious condition. The care and love the staff showed each customer during a time of high stress with their pet is undeniable. After all nobody goes to an Animal ER for ice cream and cookies. Some days I waited more than others, but I could see some pets needed attention more than I needed to visit my pet. I saw several Vets whi... read more
It was a stressful situation, but the entire team made us feel that our dog was in the best hands. I wish I could remember everyone's names-they were all excellent and our dog received top shelf care.
The vet tech at the front desk and Dr. Wood were fabulous. I think we arrived around 3:30 a.m. The vet tech and Dr. Wood were kind, patient and compassionate which is always so beneficial to pet owners who are in distress over their pet! Appreciate the guidance Dr. Wood gave us. We have used your services before with other pets and have always been pleased with the care. Thank you very much. The vet tech was very good at taking numerous medical records from us from other facilities and organizing them to make sense for Dr. ... read more
Check in on small iPad attached to counter Quite extensive fill in check in process, be ready to take some time and bring a friend to help hold your baby if you need Nice areas to escape other animals waiting May require a deposit before you are seen Large parking lot, huge tower sign easy to see from road Across from a big shopping center with lots of eateries. Nice area. Very busy place, no appointments taken. After they checked us in and a Vet Assistant took our fur baby vitals, we had to still wait out in the lobb... read more
Business response:
Thank you for your kind feedback, Gloria. We are happy to be there for you during your pet's emergency. We hope your furry friend is on the mend.
While treatment is certainly more expensive than most primary vets, it is WELL worth the cost to save a beloved pet. The ER vets and techs are considerate, patient to a fault and compassionate, while being experienced professionals. I have used them more than I would liked for over 10 years, but to have them when you have an emergency is a comfort that only a lover of animals would understand. I'm so grateful for them and the service they provide. Every single person that I met - they were all amazing. Hard to single out one... read more
Business response:
Hello Renee, thank you so much for your kind review and choosing us for your emergency pet care. We are happy to here for you and your furry frieneds over the past 10 years. We hope you do not need our services anytime soon, but know we are always here for you.
The office atmosphere was quiet. We were seen in a timely manner and every single staff member was kind and professional. Every single staff member we encountered was awesome. What a dream team! The kindness and proficiency of the staff was appreciated by me and my pup.Costs were discussed in advance and were reasonable.I am grateful that my pup is now well and healthy thanks to the care she recieved..I definitely recommend this ER!
Business response:
Hello Sue M., thank you for your kind review. We are happy to hear that our staff provied a calm, kind, and professional atmosphere during your visit. Our staff is truly the best. So glad to hear your pup is on the mend. We hope your baby does not need our services anytime soon, but know we are here for you always.
Animal ER Care is amazing. They are always very helpful regardless of the time of day we arrive there.
Business response:
Hello Roxie, thank you for your five-star review. We are glad to be a resource for you and our pet community. We hope you do not need our services anytime soon, but please know we are here for you and your babies 24/7!
Our baby passed away and we took her in to see the next steps in getting her cremated. They were so kind and caring. Let us say our goodbyes in a private room and let us take our time doing it. Walked us through next steps and gave us all information we needed.
Business response:
Thank you for your kind words, Lilly T. We are so sorry for your loss of your sweet baby. Please know our thoughts are with you and your family during this difficult time.
Animal ER Care, LLC has a 4.2 star rating with 1,835 reviews.
Animal ER Care, LLC is open now. It is open 24/7.