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Animal ER Care, LLC

4.2
  • Emergency Medicine
  • Colorado Springs, CO

About this business

HealthcareEmergency Medicine

Location details

5520 N Nevada Ave #150, Colorado Springs, CO, 80918, United States

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4.21,816 reviews
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Jennifer S.'s profile image
Jennifer S. 
rating
a month ago

It was a stressful situation, but the entire team made us feel that our dog was in the best hands. I wish I could remember everyone's names-they were all excellent and our dog received top shelf care. 

Michelle K.'s profile image
Michelle K. 
rating
2 months ago

The vet tech at the front desk and Dr. Wood were fabulous. I think we arrived around 3:30 a.m. The vet tech and Dr. Wood were kind, patient and compassionate which is always so beneficial to pet owners who are in distress over their pet! Appreciate the guidance Dr. Wood gave us. We have used your services before with other pets and have always been pleased with the care. Thank you very much. The vet tech was very good at taking numerous medical records from us from other facilities and organizing them to make sense for Dr. ... read more

Gloria S.'s profile image
Gloria S. 
rating
2 months ago

Check in on small iPad attached to counter Quite extensive fill in check in process, be ready to take some time and bring a friend to help hold your baby if you need Nice areas to escape other animals waiting May require a deposit before you are seen Large parking lot, huge tower sign easy to see from road Across from a big shopping center with lots of eateries. Nice area. Very busy place, no appointments taken. After they checked us in and a Vet Assistant took our fur baby vitals, we had to still wait out in the lobb... read more

Business response:

Thank you for your kind feedback, Gloria. We are happy to be there for you during your pet's emergency. We hope your furry friend is on the mend. 

Renee S.'s profile image
Renee S. 
rating
4 months ago

While treatment is certainly more expensive than most primary vets, it is WELL worth the cost to save a beloved pet. The ER vets and techs are considerate, patient to a fault and compassionate, while being experienced professionals. I have used them more than I would liked for over 10 years, but to have them when you have an emergency is a comfort that only a lover of animals would understand. I'm so grateful for them and the service they provide. Every single person that I met - they were all amazing. Hard to single out one... read more

Business response:

Hello Renee, thank you so much for your kind review and choosing us for your emergency pet care. We are happy to here for you and your furry frieneds over the past 10 years. We hope you do not need our services anytime soon, but know we are always here for you. 

Sue M.'s profile image
Sue M. 
rating
5 months ago

The office atmosphere was quiet. We were seen in a timely manner and every single staff member was kind and professional. Every single staff member we encountered was awesome. What a dream team! The kindness and proficiency of the staff was appreciated by me and my pup.Costs were discussed in advance and were reasonable.I am grateful that my pup is now well and healthy thanks to the care she recieved..I definitely recommend this ER! 

Business response:

Hello Sue M., thank you for your kind review. We are happy to hear that our staff provied a calm, kind, and professional atmosphere during your visit. Our staff is truly the best. So glad to hear your pup is on the mend. We hope your baby does not need our services anytime soon, but know we are here for you always. 

Roxie H.'s profile image
Roxie H. 
rating
5 months ago

Animal ER Care is amazing. They are always very helpful regardless of the time of day we arrive there. 

Business response:

Hello Roxie, thank you for your five-star review. We are glad to be a resource for you and our pet community. We hope you do not need our services anytime soon, but please know we are here for you and your babies 24/7! 

Lilly T.'s profile image
Lilly T. 
rating
5 months ago

Our baby passed away and we took her in to see the next steps in getting her cremated. They were so kind and caring. Let us say our goodbyes in a private room and let us take our time doing it. Walked us through next steps and gave us all information we needed. 

Business response:

Thank you for your kind words, Lilly T. We are so sorry for your loss of your sweet baby. Please know our thoughts are with you and your family during this difficult time. 

Mary Pat T.'s profile image
Mary Pat T. 
rating
6 months ago

Very happy with the care my Eclectus parrot received. The staff were very kind to me, and Dr. Dixon was excellent with my bird. She took the time to come into the waiting room and let Fawkes get used to her before taking her back. That made things less stressful for Fawkes and me. Dr. Dixon was wonderful!! I can't thank her enough for her kind and knowledgeable handling of Fawkes. Also, the staff at the desk was wonderful and kind too. Fawkes and I were treated with so much respect and kindness by you all. Thank you SO much!... read more

Business response:

Thank you so much for your wonderful review, Pat T.! We're thrilled to hear that you and Fawkes had a positive experience with our team. Dr. Dixon and the staff always strive to provide the best care and make sure both pets and their owners feel comfortable and supported. It's great to know that Dr. Dixon's approach helped ease the stress for both you and Fawkes. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Dr. Dixon. Thank you again for choosing our clinic! 

Madi G.'s profile image
Madi G. 
rating
2 years ago

They went above and beyond to care for our 2 week old French Bulldog that got aspirational pneumonia. They saved his life and helped us figure out a care plan to take him home after a 4 day stay with him. It's been two weeks and he's almost fully recovered. I'm so thankful for their dedication to save his life and we are so proud of our little fighter for pulling through such a difficult situation so young. 

Business response:

Our pleasure to be there for this little precious one! 

Frequently asked questions about Animal ER Care, LLC

How is Animal ER Care, LLC rated?

Animal ER Care, LLC has a 4.2 star rating with 1,816 reviews. 

When is Animal ER Care, LLC open?

Animal ER Care, LLC is open now. It is open 24/7.