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Animal ER Care, LLC
- Emergency Medicine
- Colorado Springs, CO
About this business
Location details
5520 N Nevada Ave #150, Colorado Springs, CO, 80918, United States
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The office atmosphere was quiet. We were seen in a timely manner and every single staff member was kind and professional. Every single staff member we encountered was awesome. What a dream team! The kindness and proficiency of the staff was appreciated by me and my pup.Costs were discussed in advance and were reasonable.I am grateful that my pup is now well and healthy thanks to the care she recieved..I definitely recommend this ER!
Business response:
Hello Sue M., thank you for your kind review. We are happy to hear that our staff provied a calm, kind, and professional atmosphere during your visit. Our staff is truly the best. So glad to hear your pup is on the mend. We hope your baby does not need our services anytime soon, but know we are here for you always.
Animal ER Care is amazing. They are always very helpful regardless of the time of day we arrive there.
Business response:
Hello Roxie, thank you for your five-star review. We are glad to be a resource for you and our pet community. We hope you do not need our services anytime soon, but please know we are here for you and your babies 24/7!
Our baby passed away and we took her in to see the next steps in getting her cremated. They were so kind and caring. Let us say our goodbyes in a private room and let us take our time doing it. Walked us through next steps and gave us all information we needed.
Business response:
Thank you for your kind words, Lilly T. We are so sorry for your loss of your sweet baby. Please know our thoughts are with you and your family during this difficult time.
Very happy with the care my Eclectus parrot received. The staff were very kind to me, and Dr. Dixon was excellent with my bird. She took the time to come into the waiting room and let Fawkes get used to her before taking her back. That made things less stressful for Fawkes and me. Dr. Dixon was wonderful!! I can't thank her enough for her kind and knowledgeable handling of Fawkes. Also, the staff at the desk was wonderful and kind too. Fawkes and I were treated with so much respect and kindness by you all. Thank you SO much!... read more
Business response:
Thank you so much for your wonderful review, Pat T.! We're thrilled to hear that you and Fawkes had a positive experience with our team. Dr. Dixon and the staff always strive to provide the best care and make sure both pets and their owners feel comfortable and supported. It's great to know that Dr. Dixon's approach helped ease the stress for both you and Fawkes. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Dr. Dixon. Thank you again for choosing our clinic!
They went above and beyond to care for our 2 week old French Bulldog that got aspirational pneumonia. They saved his life and helped us figure out a care plan to take him home after a 4 day stay with him. It's been two weeks and he's almost fully recovered. I'm so thankful for their dedication to save his life and we are so proud of our little fighter for pulling through such a difficult situation so young.
Business response:
Our pleasure to be there for this little precious one!
100% recommend. I was traveling back in from a very long drive with my injured fur kid. We had been to another ER out of state during travels but even with pain medicine, he was struggling and started displaying concerning symptoms so I immediately called Animal ER Care since we would be arriving back in town later that afternoon. The staff member I spoke to initially was absolutely wonderful. He answered my questions and based on the situation suggested I bring my pet in to be assessed by a vet tech first and then vet if ... read more
Business response:
Thank you for your wonderful review. Dr. Andrews is just one of our amazing Doctors here at Animal ER Care. We are humbled to hear your experience here with your fur baby in our care was impeccable and we will certainly share this with Dr. Andrews and our staff.
We took our 16 year old dog to them, she was having diabetic seizures. We knew she needed to be euthanized. The nighttime staff was wonderfully compassionate and caring, allowing us time to say goodbye and hold her till she passed. This is the hardest part of a vet's job and we want to tell them thank you and God bless you in all you do.
Business response:
We're glad we could be there for you and appreciate your endorsement of the care we've provided.
Dr McArdell, Donna,Regina,Teddi... all wonderful. They saved my babies life. Wish I would have went straight to them instead of 4 trips to my vet (which literally made things worse due to misdiagnosis). I was hysterical and they were so kind, thorough, professional, caring and competitant. (From Gus the golden retrievers mom)
Went in tonight with my dog because she was acting strange, and knowing my Aussie, I knew something was wrong. I walk in the door and talk to the girl at the desk, and a guy comes out, gesturing at us, and says What is this very rudely. He decides to check on my dog, but makes us go outside and says she is fine; we have real emergencies. After asking for it in writing, he started to backtrack, telling me Oh, we will get to you, we don't know when. I asked him if he was new because he was frazzled and rude. He informed me t... read more
Frequently asked questions about Animal ER Care, LLC
How is Animal ER Care, LLC rated?
Animal ER Care, LLC has a 4.2 star rating with 1,898 reviews.
When is Animal ER Care, LLC open?
Animal ER Care, LLC is open now. It is open 24/7.