Animal ER Care, LLC

Sarah M. 

on Yelp

5 years ago

STAY AWAY FROM DR. BECKER. She is a "know it all" and will not listen to your input after giving a half-assed look at your dog. She also decided to say something useful, then pretend she never said it when she realized I was in agreement with her. This is NOT someone who should be in medicine. I feel bad for anyone she's encountered in the past. I've come to this clinic more times than I can count and spent TENS OF THOUSANDS OF DOLLARS HERE. NEVER have I had such an encounter with such RUDE, CONDESCENDING VET. She needs to h... read more

Lisa H. 

on Yelp

5 years ago

I've been here multiple times and I just cannot say enough about the care of this place. With Covid in place they are doing curbside. The staff was incredible. They kept me updated and Dr. Thielman called multiple times with updates on my dog. Elizabeth was also wonderful and explained everything to me before we took our baby home and answered all of my questions. Thank you again to the amazing staff and care you provide! 

Ariaa J. 

on Yelp

5 years ago

This is a must read review for any animal lover and pet owner in Colorado Springs. 2 weeks ago I had to take my Cockashon Yoshi to the ER over on Powers. He had a violent reaction to the pain med Rovera administered after Cherry Eye surgery a few days earlier. Here's the review I wrote after a horrible experience there. https://www.yelp.com/biz/powers-pet-emergency-and-specialty-colorado-springs?hrid=Px5WqGolrYchE4dI_Miqog Yesterday, my other Cockashon managed to eat a cherry pit which can be deadly to dogs. I rushed him ... read more

Anonymous A. 

on Yelp

5 years ago

The tech that came out to my car to help was fantastic. I was very upset and panicky and she did such a good job speaking gently and being very kind. I have taken my animal here before and was just as impressed with the facility and care. Thank you for being one of the,sadly, few practices that are still professional. 

Michael B. 

on Yelp

5 years ago

They have no feelings for animals only the bottom line. When asked to give my dog an IV they stated it would be $1000. They did absolutely nothing even though I agreed to move heaven and earth for my dog. They claim to have paid for services on my behalf when it should have been part of an initial exam. They wanted to kill my dog because I couldn't cover the upfront cost immediately. They are a butcher shop. 

Chloe B. 

on Yelp

6 years ago

Me and my boyfriend brought his puppy here after he got into rat poison and a tub of cocoa powder. The staff was absolutely wonderful. They were quick to get him back to the room to begin treatment. They were also very honest with his well being and pricing. They have awesome payment options and truly care about the animals. The tech even sent us some pictures of our baby in the ICU (we had to leave him overnight). The vet was very knowledgeable and made the treatment options easy to understand and was very compassionate. I ... read more

Debra S. 

on Yelp

6 years ago

They charge approximately double. We came in to pick up our dog, they said they were too busy, come back later, then charged us 380.00 for the time we were gone! Their estimate was misleading. Come to find out, the clinic and surgical departments bill separately. They duplicated some of the charges. They seem to be competent medically, but for what they charge they better be! 

Charles N. 

on Yelp

6 years ago

I could write a four page explanation of what we went through with our little puppy Baxter but it's long and would really tell the story of what happens at the ER. Short version, we brought little Baxter in for belly bloat (overeating) thought it would be simple and they would give him a little something to help him vomit and he would be good. They did that helped him he some food out of his tummy and let him rest at the Er for a couple hours. Simple you would think? Nope, he vomits we leave him he's doing good, wagging his ... read more

Gina B. 

on Yelp

6 years ago

We used this animal emergency room last night. I have never experienced such compassion and care from a vet's office--especially from a 24 hour vet. Thank you so much for your help with our emergency, and thank you so much for your kindness.