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Waldorf Emergency Care
- Veterinarians
- Waldorf, MD
About this business
Location details
3485 Rockefeller Ct., Waldorf, MD, 20602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
On Friday, May 23, I contacted Banfield to have my dog seen for what appeared to be an infected wound. Unfortunately, they had no openings and advised me to go to a 24-hour emergency clinic. Since I live in Clinton, I chose Veterinary Emergency Clinic of Waldorf, despite their mixed reviews, as I had visited them years ago and had an okay experience. I arrived at 1:18 p.m. and was placed into an exam room around 2:30 pm. I explained to the vet tech that my dog is already under the care of two veterinarians--his primary at B... read more
Business response:
Shane has many physical problems which were indentified in the emergency exam performed by our DVM You declined the recommended diagnostic plan due to financial constraints. The DVM explained that your pet needs treatment for the T3-L3 compressive myelopathy which is causing the foot to drag. He further discussed that the pelvic limb wound will continue to get worse as the foot is dragging causng this chronic injury. We could not provide a treatment plan that would help your pet within your budget. The wound simply needs mor... read more
The vet was condescending and rude, with no empathy or compassion. It was clear he was most interested in making a sale than on the well being of the dog and getting objective information from him was impossible. The owners of the rescue charity also spoke with him and had the same experience. Wasted 3hrs.
I would select zero stars if that was an option. I took my dog in today as she was urinating frequently and it had some blood. The vet on staff ran a urinalysis. Several levels indicated UTI but the urinalysis did not detect bacteria. Her urine had blood, high amounts of red and white blood cells and high protein, high struvite crystals, etc. The write up in the urinalysis even stated infection is possible cause. The vet admitted that the urinalysis may not be picking up bacteria but refused to prescribe antibiotics beca... read more
Sitting here waiting hours to help my cat only for people who came well after me to get helped first. My cat is also under urgent. I've asked the lady at the front desk twice now the wait time and each time she just told me to simply wait. Its been well over 2 hours and this service is some shit.
In the last 4 years I have taken my italian greyhound and my german shepherd to wecare and both dogs because of the lousy care recieved had to be put down. We are owed a refund on my german shepherd and it has been over 20 business days and they are screwing around on us. We are never going to we care again and will be putting in the extra effort to either drive to cats and dogs or the emergency clinic in annapolis. I can't risk losing another dog to people who don't give a damn.
This place is awful. Super long wait time, in excess of 7 hours start to finish. They did not save my dog! I am owed a refund of over 2100.00. They said 10 -14 business days. Well it has been over 22 business days and I have received nothing! I have called twice just to be told that my dog's record would be reviewed when the business manager got to it. But the business manager is never there! I have taken 2 dogs to there for emergency care and both have died! Do not trust this place with your beloved pets! Lori Martin
Recently, last month, we returned to this establishment for care of our beloved dog. He hurt his leg playing and jumping around and was limping. We did not receive the same level of care as with our previous visit. Probably because we did not have the same doctor. The initial receptionist was friendly, I asked about the process since during Covid you had to wait, etc., no longer that same process. I believe the "mad scientist" doctor over prescribed meds because they affected the dog in a very bad way, I'm glad we did not gi... read more
STAY AWAY! They are SCAMMERS not concerned with the care of your fur baby. If I could issue a 0 STAR I would. We visited on 9/6/24 @ 10:26p because our dog consumed a huge rock. Upon discharged for this visit at 9/7/24 @ 12am, WEC completed ex-rays and bloodwork for $650 and recommended surgery that cost $4K-$6K. Full payment was due in advance. We declined the surgery at 12am on 9/7/24 to wait for the bank to open later that morning to transfer funds. At 5:26p on 9/7/24, we returned to schedule, pay and start the surgic... read more
Business response:
I sympathize with you. ER veterinary is very expensive. Your pet has not eaten or been able to keep water down without vomiting since Monday. Last night when we examined your pet he was in serious need of IV fluids for rehydration and surgery. Our concern was high. You declined all treatment including SQ fluids and signed an AMA. When you returned this evening, your pet was lying flat out on the exam room floor and couldn’t even lift his head when we entered. He was obviously worse. You informed our technician that h... read more
Took my dog here at 10pm when I found he had a cut from an altercation two days earlier. They stitched him up nicely, with a drain, and he recovered. Wasn't cheap but wasn't outrageous. I would go here again, and I would recommend it.
Frequently asked questions about Waldorf Emergency Care
How is Waldorf Emergency Care rated?
Waldorf Emergency Care has a 3.3 star rating with 894 reviews.
When is Waldorf Emergency Care open?
Waldorf Emergency Care is open now. It will close tomorrow at 12:00 a.m.