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Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic
- Veterinarians
- Lomira, WI
About this business
Location details
N11591 Columbia Dr, Lomira, WI, 53048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. |
I love the Vet clinic and the doctors. I don't like that I have to wait for the appointment to start. This last time it was over 30 minutes and I finally went to the reception area to find out what the issue was. I understand that there are emergencies but common courtesy would be to tell me about it, not let me sit with a cat that is nervous waiting. My time is as valuable as yours and I'm sure you would not appreciate me showing up 30 minutes late. Like I said I love the clinic and the doctors but something needs to be don... read more
Appointment started promptly.Been coming here for about 8 years, previous appointments you could plan on waiting 15-30 minutes before being seen. Front reception has always been solid. Finally,after getting conversation started in March, have Shandy scheduled for spay.Talked to tech about this and by and of appt we had it scheduled. I live in West Bend and Vets there just dont seem to be educated.Started coming here when Saika had pups and Dr Greer did great job that's why we kept coming back.Thank You
The Dr we had, not sure of his name, did not greet Otis or Stomper. He didn't acknowledge or say Hi to them or me!!! He seemed very unfriendly.
The room seemed cluttered with a lot of unneeded "decorations" I know you probably want it to be homey feeling, but I'd rather have it more basic. Also, when a dog is being collected on the floor - can they put down a mat or something? Dragging his penis afterward on the floor that we are walking on bothers me. He is a doxie - low rider!!
Charging an emergency fee during regular business hours during a week day to see our dog was ridiculous.
The last 3 times I have had a SCHEDULED APPOINTMENT time I have had to wait due to an emergency. I totally understand that emergencies do arise BUT..... 3 times in a row to wait more than an hour in a waiting room with cats that are not happy campers to come to the vet as if any animal was. I was told that Dr had an emergency and was "just finishing up" and "would be with me shortly". Ok no problem, I understand. Then 20 minutes later to be told "oh, I am so sorry, the Dr was called in to another emergency" I do understand t... read more
The landscaping near front entrance is weedy. Could use some attention. An employee was finishing up with another client and I stepped aside to have my dog get on the scale. The client left and the employee called for the receptionist and she responded in a less than enthusiastic manner. With a huff and a roll of the eyes. Then she took a breath addressed me with an insincere "how can I help you". The techs seemed a bit unsure of the process of how to take blood pressure or how many times to take it. I also feel as this part... read more
I called today to ask about a vasectomy for my dog. Chris answered the phone. I just wanted to inquire about the doctor who performs vasectomies, she just referred me back to the website, when I asked if I could talk to the doctor about it, she referred once more to the website. For all the love for service they pretend to have in their website, I think I received a terrible service. They claim to understand the importance of dogs in our lives, and she just preten do Ed to pay for the procedure, have my dog tested, and then ... read more
My appointment was so frustrating. I brought my dog for a wellness appointment. I was placed in a room and a few moments later a technician came in and did preliminary questions. She left and no one came in for 45 minutes. ‘We have an emergency’. I was in the windowed exam room and witnessed the doctor walking from one side to the other, but not doing anything medical. My time is valuable-this clinic is notorious for poor organization and time management. Respect is a 2 way street. I must tell you other clients have the same... read more
Frequently asked questions about Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic
How is Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic rated?
Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic has a 4.4 star rating with 666 reviews.
When is Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic open?
Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic is closed now. It will open tomorrow at 8:00 a.m.