Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic

Steve S. 

on GeniusVets

3 years ago

This is the second pup we had neutered here the first was less then a year ago the second cost much more then the first one for that we are a little disappointed as far as the staff and service we are extremely happy job well done 

Maralyn F. 

on GeniusVets

4 years ago

This visit was an emergency on a Saturday afternoon, so both the time delay and cost are explainable. I truly appreciate having the emergency service available. Thank you. 

julie a. 

on GeniusVets

4 years ago

We decided to come to Dr. Greer because our dog had an undescended testicle and I had found out she was a specialist in reproductive care. It took about 6 phone calls to get someone to call me back. It took another 6 attempts to try to make a date for the surgery. We were told different things each time we called. We almost went to another vet, but finally Dr. Greer called us back. It was a very frustrating experience. All we wanted was to make the appointment for the surgery. This should have been an easy thing to do. I tol... read more

Sonja J. 

on GeniusVets

4 years ago

I always have to call them back to get answers. I don't really trust that they will call when they say they will. This has happened numerous times in dealings with staff. I am always the one who has to call again asking for updates. 

Mary K. 

on GeniusVets

4 years ago

I called Monday morning concerned about my dog. The girl who answered said someone would call me back soon or by the end of the day for sure!! Wednesday I called back was told the person I needed to speak to just went into a meeting. Then Thursday I called another vet called veterinary clinic to transfer my dogs information. All of a sudden they have an opening and will see her within the hour. I’ve been playing phone tag with Adam for a few days now. Very frustrating!! 

Nancy L Y. 

on GeniusVets

4 years ago

You all were great! Even though we started about 2hrs late my puppies were very well taken care of all through the procedures. Your staff came to check on me regularly also to see if I needed anything. Thanks! 

D 

on GeniusVets

4 years ago

Years of bringing our dog here. What happened? The costs have gone through the roof. Just a basic visit when we finally could get in…. And then slapped with a bill for literally 3x as much as what a different local vet charges. Not driving here anymore, and spreading the word. I used to praise this clinic, but they only care about money now, not making sure the pets are able to be seen in a timely manner or at a cost a family can afford. 

Beth M. 

on GeniusVets

4 years ago

We have been clients for over 30 years. I have complete confidence in the abilities of staff but no longer trust the best interests of our pets is in place. The fees are waaaaayyyy out of wack. Reminders to vaccinate are wonderful, but by the time an actual appointment can be made is no longer acceptable. My worst fears have recently been realized, neighbors, hard working, kind and decent family people cannot afford these prices. They informed us they are just going to skip certain vaccines and tests for lymes. We suggested ... read more

Madeline Empson t. 

on GeniusVets

4 years ago

Professional, knowledgeable but lack a personality. Dog treats you have to ask for, stale. Very impersonal. I guess they are the only ones offering this service so no competition and it shows. They do their job, they know thier job, but no going above and beyond here.