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Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic
- Veterinarians
- Lomira, WI
About this business
Location details
N11591 Columbia Dr, Lomira, WI, 53048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I really appreciate that you offer urgent care, which I have needed in the past, but the fact that I am almost never seen on time for normal appointments is beginning to wear on me. My typical experience is having to wait 20 to 30 minutes past my appointment time to be seen, even when it is just a tech visit for an allergy shot. I recently took in a second dog and plan to use a different vet for him because of this issue.
Your reception staff was not welcoming or particularly helpful. Due to your incredibly limited entry space and personnel not manning the desk, several people were waiting outside. I did proceed in as I was right on time for my scheduled appt and was told, not asked, to wait outside. I get the virus and needing to limit entry, but having that many appt at the same time and not being prepared to move through efficiency is a serious lack of customer service. One gentleman had a question only and instead of asking him to step as... read more
Don’t ever go here unless you want your pet to die. I was not only lied to, my pet had to suffer. My pet died a slow painful death and she didn’t have to. If I was told sooner that you should consider putting your pet down in her best interest my pet would not have died scared and my pet would not have died in pain. My pet did not deserve to die the way she did, and I did not deserve to watch her die like she did. My pet went from being happy and healthy and within a couple of days she declined so bad she was dead. If I was ... read more
Been trying to get my aggressive dog in over 6 months now for a hair and nail cut. Its ridiculous! I keep calling but calls atent returned. Getting no help! Dont vets take an oath to help animals for their health and well being?
I was told that the drive in garage would be available. It was not as the whole area was being used for one client. I worked out a way to make it comfortable for me and safe for my pet. The options suggested by the staff did not meet these needs. I had told the service that we needed a teaser bitch that did not appear to be provided. Now we do not know if the less then optimal collection is an issue with him, related to the lack of recent collection or would have been relatively normal if a teaser was used. I typically bring... read more
I am still waiting for a final diagnosis of the x-ray that was taken.
I was very bothered that none of the techs were wearing masks. Dr. Ahmann was the only person I saw who was wearing one. I came to my appointment while wearing a mask, as I always do when out in offices and stores. There was ittle attention to social distancing. I expected more. Your service is excellent in every other way, but this, in my opinion, needs improvement.
Emma needs to work on her approach and talking with clients, she comes across as crabby, a know it all and short with her patients. She tried taking blood from my dog for heart worm test, couldn’t find the spot, moved the needle around, my dog was crying, her helper told her to get a different needle after she pulled the first one out, again, she couldn’t find the spot and moved the needle around and couldn’t find the spot, I told her to stop. I was an EMT with iv training, she needs more. I have never had a bad experience b... read more
We called before our appointment and asked if two people could come in as we had three dogs. We were told YES but one person would have to sit in the lobby area during the appointment. When we arrived at the clinic we were told one of us could NOT sit in the waiting area. We sat in the car- not a big deal but different from what we were told the previous day. We called a day ahead of our appointment and asked that our dogs medication could be prepared as we needed a refill and we were coming in on Friday for an appointment; ... read more
Frequently asked questions about Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic
How is Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic rated?
Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic has a 4.4 star rating with 642 reviews.
When is Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic open?
Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic is open now. It will close at 5:00 p.m.