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Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic
- Veterinarians
- Lomira, WI
About this business
Location details
N11591 Columbia Dr, Lomira, WI, 53048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. |
I am still waiting for a final diagnosis of the x-ray that was taken.
I was very bothered that none of the techs were wearing masks. Dr. Ahmann was the only person I saw who was wearing one. I came to my appointment while wearing a mask, as I always do when out in offices and stores. There was ittle attention to social distancing. I expected more. Your service is excellent in every other way, but this, in my opinion, needs improvement.
Emma needs to work on her approach and talking with clients, she comes across as crabby, a know it all and short with her patients. She tried taking blood from my dog for heart worm test, couldn’t find the spot, moved the needle around, my dog was crying, her helper told her to get a different needle after she pulled the first one out, again, she couldn’t find the spot and moved the needle around and couldn’t find the spot, I told her to stop. I was an EMT with iv training, she needs more. I have never had a bad experience b... read more
We called before our appointment and asked if two people could come in as we had three dogs. We were told YES but one person would have to sit in the lobby area during the appointment. When we arrived at the clinic we were told one of us could NOT sit in the waiting area. We sat in the car- not a big deal but different from what we were told the previous day. We called a day ahead of our appointment and asked that our dogs medication could be prepared as we needed a refill and we were coming in on Friday for an appointment; ... read more
After having Veterinary Village as my pets caretakers for almost 20 years you have failed to receive any positive feed back from me this time. I called Tuesday morning, May 26th @ 7:15 am to make a visit for Millie who has been drinking water none stop and urinating all over the inside of the house since Friday. I gave the information to Sam who stated she would pass the information along to the charge nurse as I would receive a call back. Well I did get a call back at 5:30 PM and told that you hadn't forgotten about me but ... read more
I had my dog in there on Friday for what I thought was a tick (it turned out to be a hotspot). While there I asked them to check his ears because he was itchy and it seemed he was scratching at his right ear. When they brought him back from shaving off the hotspot I was told his ears were fine. While in the room (waiting on antibiotics) he started shaking his head and crying. Since then (it is now Sunday) he hasn't stopped shaking his head!!! I had a happy dog before going to the vet. Now he won't move, eat, play or anything... read more
Older lady at front desk was very off. She gave me paperwork for wrong pet. Not even my name. I gave to tech. It had someone else’s info! Hope no one gets my info! At end she left me standing at counter and said sorry I have to Go. I felt like a unworthy customer. Like I didn’t matter. No I’m sorry.
One service which would provide a level of support to the client would be to have a person assigned to the client who is waiting. That staff person checks in with the client and gives updates. The staff person sees to it that the client does not have to ask for their bill, etc. This would make things go smoother, and not leave the client waiting around for somebody to help them. This was my experience yesterday. After I spoke with Dr. Zella nobody spoke to me until I finally grabbed a receptionist to get things moving for me... read more
I am quite surprised to receive a request for a review since Tucker was NOT seen. Though I received 2 reminders that I replied to for the appt, and when I scheduled I was assured you always have females there for such purposes, there were none there, after I drove an hour, in very heavy fog! I got "do you want to try anyway". I did try to call right before I left home just to confirm that we did need a teaser, but your phones were turned over for a staff mtg. VERY frustrating!! I understand timing issues with repro unpredict... read more
Frequently asked questions about Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic
How is Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic rated?
Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic has a 4.4 star rating with 678 reviews.
When is Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic open?
Veterinary Village ICSB WI/IL Brownsville Lomira Small Animal Clinic is open now. It will close at 12:00 p.m.