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TruVet Specialty and Emergency Hospital

4.5
  • Emergency Pet Hospital
  • Petaluma, CA

About this business

HealthcareEmergency Pet HospitalVeterinarians

Location details

2620 Lakeville Hwy,, Building D, Petaluma, CA, 94954, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.5579 reviews
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Lisa A.'s profile image
Lisa A. 
rating
3 years ago

I took my dog to TruVet with what I soon found out was a life-threatening emergency. He was triaged and taken in right away. I see some reviews complaining that they had to wait a long time when their pet had a UTI or a cut. They are dealing with serious emergencies people! I had called 3 other ER vets beforehand and TruVet was the only one that could see him right away. Two others were at capacity and the third could not see him for hours due to staffing. My pup needed emergency surgery and spent two nights there before g... read more

Business response:

Hi Lisa- Thank you so much for taking the time to leave us this glowing review. We hope that your dog is continuing to do well after his surgery and hospital stay. We appreciate you! 

Clinton G.'s profile image
Clinton G. 
rating
3 years ago

Great experience here with our constipated dog They triaged her and didn't think she needed to be seen right away. We went home and gave her pumpkin and a small amount w laxative and she cleared right up No charge by TruVet 

Business response:

Hi Clinton- Thank you for taking the time to leave this 5-star review. We are so glad to hear that your pet has improved. We appreciate you! 

Leah G.'s profile image
Leah G. 
rating
3 years ago

Kelsi was so helpful giving me some advise for my dog on the phone. I'd definitely return for a pet emergency. 

Felisorablue K.'s profile image
Felisorablue K. 
rating
4 years ago

I volunteer with a local rescue and hear the name TruVet a lot! A lot of our ill kittens and cats have come from there or visit there when we need care for them. I'm thankful they work with us as a rescue! Funny enough, I left an emotion-driven review before- but have relooked at the situation. My cat had some viral sickness that medicines didn't really touch and no one really knew about, but I appreciate the staff's help anyways. Everyone was friendly and nice. There was only one staff member who kinda threw me- was very fo... read more

Business response:

Hi Reed- I am sorry that you had a poor experience. The $200 deposit is collected to cover the emergency visit and brief stay in the hospital. The remaining balance is then applied to any other diagnostics or medications to go home, or is refunded if further services are not rendered. We offer this option in an effort to make your life easier, allowing you to go home while your pet waits in the hospital to be seen. It appears that your final bill was about $325, which is quite reasonable for emergency services. I understand ... read more

eileen w.'s profile image
eileen w. 
rating
4 years ago

Our Labrador fell from quite a height and we needed a full emergency facility. The team at TruVet was amazing . From the first phone call to leaving with my dog sutured and casted I was treated with kindness, patients and informed every step of the way. The women that cared for my dog were amazing - professional, knowledgeable and amazingly efficient. I feel so fortunate that this was the hospital that we went to. I believe Dr. McEvoy & her team treated my Labrador like she was theirs and for that I am forever grateful. ... read more

Marlana W.'s profile image
Marlana W. 
rating
4 years ago

Tru Vet was absolutely wonderful to us during a very difficult time. My local vet referred me to them because they have highly trained specialists and staff, and the best advanced technology to diagnose difficult cases. Unfortunately my kitty, Smoky, was in dire shape and I had to make the difficult choice of putting him through invasive treatments that might not have worked or letting him go peacefully in my arms. I chose to let him go and our doctor and her staff supported me in every way. I came in on emergency, they were... read more

Lirpa S.'s profile image
Lirpa S. 
rating
4 years ago

Great place! Took care of my pet when everyone else refused to take a new patient, citing "Covid restrictions." It became very emotional for me as my 12 year old girl needed surgery for a potentially life threatening issue. I called around EVERYWHERE!! Even her old vet (a couple hours away) NOPE! They wouldn't even give me an appointment for several months out. I called La Plaza after getting a reference from my neighbor and they booked me an appointment right away! As far as I'm concerned, they saved my girl's life! Th... read more

LS S.'s profile image
LS S. 
rating
4 years ago

Highly recommended! Dr. Marcus took his time explaining the different recommended tests for my puppy. Efficient and friendly staff. 

Keli H.'s profile image
Keli H. 
rating
4 years ago

I had an elderly cat that needed to be euthanized after suffering a sudden hind end paralysis. I took the cat to the closest vet to me, which was TruVet and I am very glad I did. They made sure my cat was comfortable as possible and the vet ( I wish I could remember his name!) was kind and compassionate. I expected to pay over twice what they charged me, and how often can you say that about any service? I was very grateful to TruVet for making my cats last moments as pain and stress free as possible. 

Frequently asked questions about TruVet Specialty and Emergency Hospital

How is TruVet Specialty and Emergency Hospital rated?

TruVet Specialty and Emergency Hospital has a 4.5 star rating with 579 reviews. 

When is TruVet Specialty and Emergency Hospital open?

TruVet Specialty and Emergency Hospital is open now. It will close tomorrow at 12:00 a.m.