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Santa Monica Pet Medical Center
- Veterinarians
- Santa Monica, CA
About this business
Where experience matters. Family Owned and Operated. Santa Monica Pet Medical Center has been serving the Westside since 1961. Our doctors and senior staff have been with us, on average, for over 15 years. That's experience and dedication that you're not going to find at any other hospital. We only schedule 30 minute appointments so that you and your doctor can have a complete, un-rushed conversation about your pet's health. We are family owned and operated. That means that we make our own decisions about what treatment plan... read more
Location details
1534 14th St., Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have gone here for over two years now and am finally taking my business elsewhere. Constantly feeling up charged and shamed into taking every vaccine on offer. Recently paid over $1000 for ear infection and vaccine treatment which is way above market. The best quality about this business is the parking availability, but no warm and fuzzy treatment here whatsoever.
Insanely expensive. Over $900 for 2 dogs. Exam is $105, are you insane? Other place charge 1/2 that. $80 for ear cleaning. $57 for ear plucking, cytopoint is $125, they keep jacking this price every once in a while because they know dogs rely on those to not itch. It's $80-90 other places. + cytology and other things. You can go you know where with these prices.
I came back in October. Taken me a while to experience other vets but I knew this was not the experience I wanted. Had a 4.5 month pup. First time pet owner. Wanted this place to work out. The service was very transactional. Lots of waiting to get an appointment date. Fill out a lot of info. Then finally got an appointment a week away. The first available. Then waited an hour after the appointment time to get seen I showed up a few minutes early. No one was friendly here except for the technician. Then gave me some diagnosis... read more
The price is astronomical. Over $100 for a well visit? Absurd! After the exam the nurses forgot to come get me until I left the patient room to ask them if I could get my bill and leave. Take your pet somewhere else, you don't need to pay these prices.
As a first time customer, maybe start with asking questions about me? Get to know me and my pet. It's never a good feeling to have the first thing be bombarded with upsells. Even after I said my dog had that vaccine already, the doctor says, well you never know where it came from so I suggest maybe do it again to be safe. ARE YOU JOKING??! I felt so uncomfortable and wanted to run out of there. I honestly feel I should request a refund. To check heart rate, and weight?? Vetco does that for free, and this vet was the only ... read more
I didn't want to write this but I feel so disrespected not only as a client but as a human! I have been taking my dog here for a few years and our old doctor left the practice! It was nearby my home so I kept returning even though the last few visits we haven't felt seen or heard. Doctor Hilebrand comes in and doesn't take her time! I'm aware the clinic is busy but it would be nice to actually feel as if the doctor cares about your pet. Within minutes she's gone and the assistant is back with a clipboard requesting hundreds ... read more
Very hard to get a hold of any of the vets to call you back and no follow up for days when awaiting test results.
Very hard to get a hold of any of the vets to call you back and no follow up for days when awaiting test results.
Nope I don't wanted me to trip my dog whom was very sick off at 8 am and " they would try to get to her that day" I even asked would you at least check her to make sure was stable? No when they could they would evaluate her!! Lol No Fuck$n way!! Took to VCA it cost more but my dog didn't suffer all day or die in a cage!!
Frequently asked questions about Santa Monica Pet Medical Center
How is Santa Monica Pet Medical Center rated?
Santa Monica Pet Medical Center has a 3.8 star rating with 493 reviews.
When is Santa Monica Pet Medical Center open?
Santa Monica Pet Medical Center is open now. It will close at 6:00 p.m.