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Santa Monica Pet Medical Center
- Veterinarians
- Santa Monica, CA
About this business
Where experience matters. Family Owned and Operated. Santa Monica Pet Medical Center has been serving the Westside since 1961. Our doctors and senior staff have been with us, on average, for over 15 years. That's experience and dedication that you're not going to find at any other hospital. We only schedule 30 minute appointments so that you and your doctor can have a complete, un-rushed conversation about your pet's health. We are family owned and operated. That means that we make our own decisions about what treatment plan... read more
Location details
1534 14th St., Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
They over-medicated our very small, frail cat Arthur, and we picked up a practically lifeless cat, he died a few hours later on our bed. We were very very upset, really devistasted by this unnecessary loss, and they're not supportive , and no condolences , so we've been going elsewhere for years.
BEWARE: New ownership since 2023 has dramatically changed this once-great family practice. Brought my dog in for routine wellness check. Left with permanent mobility issues after an unauthorized invasive procedure. Their response? Weeks of ignored calls, disconnected lines, and unfulfilled promises while my dog suffered. Price gouging is standard: Thousands quoted for routine dental cleaning (other clinics charge hundreds) Aggressive upselling during basic visits Using pet health concerns as leverage for expensive procedure... read more
I was referred to this clinic and at first I was very excited about this appointment. DR. Hernandez seemed very helpful when my partner took my adopted dog in who I saved from the kill shelter. When my partner and I both came in she had a horrible attitude towards me right off the bat and my dog was scared of her. She put the choke collar on him and dragged him back. He cried and was scared to death. Now anytime we go to any vet he is terribly scared and shaking. It's frustrating to trust someone with your baby and them be m... read more
They have BS policies about yearly exams to get your pets prescribed flea medication. Middle of the summer and would not give my dogs his his flea meds. With out an exam by the end it would have 3-400 visit. Supposedly it's the law? No matter my doctor is more lenient with r prescriptions then that are. The manager was defensive and rude and threatened to hang up on me because I said " this is BS" that's Santa Monica for you. I went into LA county and got the medication.
Do not go to this vet they are con artists that only care about money and not your animals well-being. The doctor is extremely unprofessional very combative and an extremely nasty lady that only cares about money. I'm begging you for your own sake and for your animal's sake do not go to this vet! They used to be great however over the last few years after their doctor changed they became terrible and money hungry. If you don't believe me take your dog there pay $150 just to get in the door and see what kind of test and thing... read more
I think that unfortunately, after 6+ years of going to SMPMC, I need to leave. Similar to other recent reviews you'll see, the staff is genuinely wonderful and the doctors are so helpful. What *kills* me is their weirdly predatory upsells during simple (or not so simple appointments.) A simple routine check-up comes with recommendations for: - A $2,500 teeth cleaning - Dog vitamins/probiotics for $60+ - Specialty food - Flea medication - Ear medication If I accepted everything,my appointment would come to $3500 for an a... read more
The feeling of being upsold is always now. I get the feeling they work on commission because they seem highly motivated to get you to do anything and everything right off the bat.
If I could rate this place a zero, I would. My dog has been going here for over three years and has had many medical procedures as she is very prone to injury and illness. Naturally, she has built up anxiety around going to the vet. These vets and vet techs have possibly the worst bedside manner I have ever witnessed in my life. They shame you for everything you do, and have no empathy for the animals. I took my dog in today after having been told to drop her off, and when she was scared, they asked me why I would ever drop ... read more
Unfortunately I have to leave a terrible review for this facility. All pet owners know that the vet is not cheap for regular exams and tests and meds, but there are places with integrity, that truly care about your pet and do what's in their best interest, while being mindful of the costs to the owner. This place is not one of them. Not only do they push irrelevant extra exams on you, but in one very alarming case, when exams that were already done months ago were yet again pushed, one of their doctors acted alarmingly aggre... read more
Frequently asked questions about Santa Monica Pet Medical Center
How is Santa Monica Pet Medical Center rated?
Santa Monica Pet Medical Center has a 3.8 star rating with 493 reviews.
When is Santa Monica Pet Medical Center open?
Santa Monica Pet Medical Center is open now. It will close at 6:00 p.m.