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Lakeside Animal Hospital
- Veterinarians
- Richmond, VA
About this business
Here at Lakeside Animal Hospital, conveniently located in Richmond Virginia, we understand that your pets are your biggest fans and are a part of the family, which is why our veterinarians uses the most updated techniques to diagnose your pets’ conditions and treat them. We offer many services from general wellness exams, surgical procedures, dentistry, senior pet care, diagnostic laboratory testing, microchipping, to exotic and avian boarding
Location details
5206 Lakeside Ave, Richmond, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My girl has been going here for the past 15 years. In the most recent years, my interaction with the staff and doctor Gonzales has been horrible. The only saving grace is Sherry who works in the back with the animals. My girl and me both love her! Recently, we had to go for my girls annual physical, what a nightmare. I understand emergencies happen but no one called to reschedule. We waited in the parking lot for almost 45 minutes. When they finally brought her in, they did a "quick" physical in the back hall, didn't ev... read more
Dropped my dog off for a needed bordetella shot and boarding. When picking up the dog I was informed the shot had not yet been given after 6 days of boarding. The vet/boarder did not follow their own protocol and put my dog and others at risk. Never returning to Lakeside Animal Hospital and strongly recommend avoiding this facility.
Incompetence at every step of the way. I had an appointment for a Saturday. After waiting for nearly an hour, I was finally put into a room. The vet tech/assistant came in and gave me advice for my reptile that was contrary to every single other source I had ever consulted with, including other vets. She even recommended I feed my pet (western hognose snake) food that was about 2 or 3 times the size of my pet, lol. I waited another 30-40 minutes and never saw the vet. I sure did hear her (Dr. Gonzalez) on the other side o... read more
I have been using this place for years, and always wondered why people posted so many negative reviews, now I understand why. I called on Tuesday for a an appointment today, and made a note of the date and time on my calendar. I was early like I normally am, but they "had no record of his appointment. They are literally treating him like a walk-in patient (I literally just overheard one of the staff say that) and we have now been here over an hour and a half. I am very close to just walking out the fucking door and finding a... read more
I too am confused at how many bad reviews there are for this vet. I took my dog here last week for a checkup and for vaccinations. The staff was open and friendly with me and my kids. They weren't pushy and I never once felt judged or looked down on for not wanting any extra services they offered like I have at other places in the past. Dr. Gonzales was very friendly and knowledgeable and took the time to go over my dogs health with me as well as wether services would actually benefit my dog or just be unnecessary. I receive... read more
I took my dog Teddy to Lakeside Animal Hospital when he was sick. It just so happened that we were new to the Richmond area and he did not have a vet. Dr. Gonzales said that she would run some tests, sell me medication to help him get better, and get me the results of the tests immediately. The tests were run and I was willing to do anything to make my fur baby better. Of course, payment needed to happen immediately, but as for the immediate results of my dogs tests that I was going to be called with, that did not happen. I ... read more
If you love your pet, do NOT go to Dr. Gonzalez. She's just not good at her job.. she's incredibly unprofessional and very rude. Don't just take my word for it.. look up other reviews (more like horror stories) and you will see that I am not just one customer who had a bad experience..
I had taken my one-year old sick rabbit to Lakeside and Dr. Gonzales only took one look at her, did not listen to my list of symptoms, nor did she do any further tests. My rabbit came home and was doing okay for less than a month when she was sick again, displaying similar symptoms, but this time with more intensity. So, I called Lakeside to ask for some medical advice. I told the receptionist of all the symptoms I was seeing and after talking to Dr. Gonzales, he told me to bring my rabbit in on Tuesday (four days later). I ... read more
ive left a review on google only to be told that they didnt have a pet under my name which is bs or maybe because it passed away in the office it wasnt important enough . if i could leave negative 5 stars i would. first they claim to be exotic vets nope they arent . i had brough r my pet in to be seen no fecal samples were collected but it is okay to put them on antibiotics and hope for the best. how does the vet know what shes treating if no test were run and why did i pay 200.00 for treatment if she had no clue what was go... read more
Frequently asked questions about Lakeside Animal Hospital
How is Lakeside Animal Hospital rated?
Lakeside Animal Hospital has a 3.9 star rating with 414 reviews.
When is Lakeside Animal Hospital open?
Lakeside Animal Hospital is open now. It will close at 6:00 p.m.