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Lakeside Animal Hospital
- Veterinarians
- Richmond, VA
About this business
Location details
5206 Lakeside Ave, Richmond, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had taken my one-year old sick rabbit to Lakeside and Dr. Gonzales only took one look at her, did not listen to my list of symptoms, nor did she do any further tests. My rabbit came home and was doing okay for less than a month when she was sick again, displaying similar symptoms, but this time with more intensity. So, I called Lakeside to ask for some medical advice. I told the receptionist of all the symptoms I was seeing and after talking to Dr. Gonzales, he told me to bring my rabbit in on Tuesday (four days later). I ... read more
ive left a review on google only to be told that they didnt have a pet under my name which is bs or maybe because it passed away in the office it wasnt important enough . if i could leave negative 5 stars i would. first they claim to be exotic vets nope they arent . i had brough r my pet in to be seen no fecal samples were collected but it is okay to put them on antibiotics and hope for the best. how does the vet know what shes treating if no test were run and why did i pay 200.00 for treatment if she had no clue what was go... read more
Business response:
After combining the information in both your Google Review and this one, we were able to figure out that your account is in fact under a different name (Traci Belton). If you would like to call us and speak with the office manager, we would be happy to help you. Thank you!
On a Thursday we found our 2 mini rex rabbits paralyzed in their cage. I immediately called Lakeside Animal Hospital after they were referred by another animal clinic who didn't treat rabbits. Panicked but In good faith I called there and was told the doctor is in with a patient but I'll be called back. It took almost an hour! We then we told we could come by. We spent over 3 hours there and the doctor told us that our rabbits might have eaten a neuro-toxin. Apparently she had researched the symptoms on google and gave us a ... read more
When I got my puppy I was looking around for vets to take him to and stumbled across this one because it's close to my house. I've taken him there for all his puppy shots and I haven't had an issue. They are really sweet when I'm there and always sent you notifications when it's time for the next appointment. It is a bit pricey for my taste. lol but I'm a first time puppy owner so I don't know how much shots should be on average, but I've spent about $120-140 a trip. I did get a price on neutering and it was way too high so ... read more
I've taken my dog to Lakeside Animal Hospital since 2005 and unfortunately find myself in a position to find another vet. My issue is not so much with his care but with how the practice has been run, especially over the last couple years. We saw Dr. Barnes for years and received great care; she knew my dog and listened to my concerns, which is why I was willing to continue paying higher prices even if just for a check-up. After she left, the turnover of vets and other staff in this practice just reached a level I could no lo... read more
DO NOT TAKE YOUR PET HERE. Not long ago I took my cat here because it was right up the street from us. We walk in, not only was it gloomy but the lady at the front desk wasn't very informative and pretty rude. But that's only that beginning. After waiting 45 minutes in a basically empty place, the nurse came back with an estimate of almost $1000. Which confused us considering our cat only had a small eye cold. So when we questioning them about the estimate they realize they charged us for an entire bottle but was only suppos... read more
Rude. Went there for an emergency Saturday, was told we couldn't be helped because the don't take appointments on Saturday. Ok then why are you open? So glad I ended up going elsewhere anyway after reading these terrible reviews!
Moved to Richmond last year and began taking my 8 year old rabbit here. He began urinating blood, a sure sign of bladder stones or calcium deposits. Lakeside charged me for at home urinalysis (very unreliable) and an ultrasound. Urine results came back clean. Nothing wrong. Ultrasound was blurry but "there might be something here but we cant be sure." Less then a week later, my bunny was catatonic and rupturing blood from his bladder. Lakeside could not fit us in for an emergency appointment. We drove two hours to the near... read more
After being with the clinic for many years; often receiving subpar service due to numerous staff changes and a general lackadaisical attitude of office staff we have finally decided that enough is enough. The staff are unprofessional and the doctors have increasingly been a disappointment. On numerous occasions we have been charged in excess for services. In fact I have found the Carytown emergency centenarian clinic far cheaper and the staff more professional. We have stayed with this clinic due to convenience and animal f... read more
Frequently asked questions about Lakeside Animal Hospital
How is Lakeside Animal Hospital rated?
Lakeside Animal Hospital has a 3.9 star rating with 470 reviews.
When is Lakeside Animal Hospital open?
Lakeside Animal Hospital is closed now. It will open at 7:30 a.m.