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Lakeside Animal Hospital

3.8
  • Veterinarians
  • Richmond, VA

About this business

HealthcareVeterinarians

Location details

5206 Lakeside Ave, Richmond, VA, 23228, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 1:00 p.m.
SatClosed
SunClosed
3.8422 reviews
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Nicole M.'s profile image
Nicole M. 
rating
12 years ago

After going to another vet and still being concerned about my dog who was very sick, I called Lakeside Animal Hospital. They were immediately concerned and without an appt told me to bring her in. Dr. Gonzalez said she needed iv fluids and oxygen and they immed. did a sonogram. They were very concerned with her status and very compassionate. She ended up being very sick and they scheduled a surgery for the following day. One of the staff members Danielle, offered to check in on her at 1:30 in the am out of her free time, whi... read more

Rachel M.'s profile image
Rachel M. 
rating
4 weeks ago

My cat Sammy came home from Lakeside Animal Hospital after only two days when she would've needed at least 7 days for the full course of the antibiotic. They had a skirmish with her and had to move furniture to retrieve her. Guess what they said when they called to tell me she could come home after not even two days there? They had injected her with a long-acting antibiotic that would stay in her system 10 days. Why was this not the go-to instead of boarding her for a week to give P.O. medication (because she would damage m... read more

Julia H.'s profile image
Julia H. 
rating
2 months ago

Communication is lacking. I have not received any call backs, but instead get partial email communication. I brought my dog in for mass removal, as this is expensive and took all I had to meet the original estimate, I stressed that all post op care needed to be included. At time for staple removal, I was told there would be additional costs and that I would receive a call to review cost. Not only have I never received an estimate or explanation, I don't even get return call. I only received a cryptic email that simply said n... read more

Madeline T.'s profile image
Madeline T. 
rating
a year ago

They treated my two elderly bunnies with such love and care. Super knowledgeable about all things bunny!! I trust them completely. The only thing is our appointments consistently start late, so don't schedule the appointment if you have somewhere to be in a hurry after 

Lisa G.'s profile image
Lisa G. 
rating
a year ago

My cat has fleas. Before even booking an appointment, it cost $110 that they say is a deposit. They asked me to also bring a stool sample. After the confirmed diagnosis, they recommended a pill for killing existing fleas, a topical for preventing future fleas, a spray and/or fogger to kill any fleas in the house, a rabies vaccine, other vaccines, and a topical dewormer. I went for the pill flea killer and the topical flea killer and expected my bill to be $70ish. They said it was $260, which was $110 for the exam, $70ish f... read more

Chris L.'s profile image
Chris L. 
rating
a year ago

"great" place if all you are looking for is a referral. I called about a possible infection and all they could do was to give me a couple of phone numbers. Like the Lakeside Yellow Pages 

Debra R.'s profile image
Debra R. 
rating
a year ago

Never ever have I had a bet ask for a deposit for an appointment. Apparently people blast be backing out and not showing up. 

Alexandria H.'s profile image
Alexandria H. 
rating
2 years ago

This place used to be great a few year's ago. I brought my cat there many times. I recently got a puppy and brought her there and both times were a shit show. We waited forever. She got spayed and they called me letting me know a different dog was doing well and needed to be microchipped. Not even my dog! Then they preceded to call me later that day and let me know she was ready to be picked up and was doing well. And of course she was not ready. And I sat there for almost an hour until they finally told me her temp was low.... read more

Charles M.'s profile image
Charles M. 
rating
2 years ago

Nice employees do not excuse the incompetence and greed of this business. My dog has severe allergies but I can maintain his well-being with Apoquel. My prescription was running out and I called lakeside to renew his prescription, which took five days. My dog went without medicine for two days but it was enough for his body to fall apart and for him to start trying to tear off his skin. I called lakeside and they told me they could see me the next afternoon. The next day I was at the vet for two and a half hours, but I didn'... read more

Frequently asked questions about Lakeside Animal Hospital

How is Lakeside Animal Hospital rated?

Lakeside Animal Hospital has a 3.8 star rating with 422 reviews. 

When is Lakeside Animal Hospital open?

Lakeside Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.