This profile has been claimed by the business owner or representative.
Lakeside Animal Hospital
- Veterinarians
- Richmond, VA
About this business
Location details
5206 Lakeside Ave, Richmond, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I too am confused at how many bad reviews there are for this vet. I took my dog here last week for a checkup and for vaccinations. The staff was open and friendly with me and my kids. They weren't pushy and I never once felt judged or looked down on for not wanting any extra services they offered like I have at other places in the past. Dr. Gonzales was very friendly and knowledgeable and took the time to go over my dogs health with me as well as wether services would actually benefit my dog or just be unnecessary. I receive... read more
I took my dog Teddy to Lakeside Animal Hospital when he was sick. It just so happened that we were new to the Richmond area and he did not have a vet. Dr. Gonzales said that she would run some tests, sell me medication to help him get better, and get me the results of the tests immediately. The tests were run and I was willing to do anything to make my fur baby better. Of course, payment needed to happen immediately, but as for the immediate results of my dogs tests that I was going to be called with, that did not happen. I ... read more
If you love your pet, do NOT go to Dr. Gonzalez. She's just not good at her job.. she's incredibly unprofessional and very rude. Don't just take my word for it.. look up other reviews (more like horror stories) and you will see that I am not just one customer who had a bad experience..
I had taken my one-year old sick rabbit to Lakeside and Dr. Gonzales only took one look at her, did not listen to my list of symptoms, nor did she do any further tests. My rabbit came home and was doing okay for less than a month when she was sick again, displaying similar symptoms, but this time with more intensity. So, I called Lakeside to ask for some medical advice. I told the receptionist of all the symptoms I was seeing and after talking to Dr. Gonzales, he told me to bring my rabbit in on Tuesday (four days later). I ... read more
ive left a review on google only to be told that they didnt have a pet under my name which is bs or maybe because it passed away in the office it wasnt important enough . if i could leave negative 5 stars i would. first they claim to be exotic vets nope they arent . i had brough r my pet in to be seen no fecal samples were collected but it is okay to put them on antibiotics and hope for the best. how does the vet know what shes treating if no test were run and why did i pay 200.00 for treatment if she had no clue what was go... read more
Business response:
After combining the information in both your Google Review and this one, we were able to figure out that your account is in fact under a different name (Traci Belton). If you would like to call us and speak with the office manager, we would be happy to help you. Thank you!
On a Thursday we found our 2 mini rex rabbits paralyzed in their cage. I immediately called Lakeside Animal Hospital after they were referred by another animal clinic who didn't treat rabbits. Panicked but In good faith I called there and was told the doctor is in with a patient but I'll be called back. It took almost an hour! We then we told we could come by. We spent over 3 hours there and the doctor told us that our rabbits might have eaten a neuro-toxin. Apparently she had researched the symptoms on google and gave us a ... read more
When I got my puppy I was looking around for vets to take him to and stumbled across this one because it's close to my house. I've taken him there for all his puppy shots and I haven't had an issue. They are really sweet when I'm there and always sent you notifications when it's time for the next appointment. It is a bit pricey for my taste. lol but I'm a first time puppy owner so I don't know how much shots should be on average, but I've spent about $120-140 a trip. I did get a price on neutering and it was way too high so ... read more
I've taken my dog to Lakeside Animal Hospital since 2005 and unfortunately find myself in a position to find another vet. My issue is not so much with his care but with how the practice has been run, especially over the last couple years. We saw Dr. Barnes for years and received great care; she knew my dog and listened to my concerns, which is why I was willing to continue paying higher prices even if just for a check-up. After she left, the turnover of vets and other staff in this practice just reached a level I could no lo... read more
DO NOT TAKE YOUR PET HERE. Not long ago I took my cat here because it was right up the street from us. We walk in, not only was it gloomy but the lady at the front desk wasn't very informative and pretty rude. But that's only that beginning. After waiting 45 minutes in a basically empty place, the nurse came back with an estimate of almost $1000. Which confused us considering our cat only had a small eye cold. So when we questioning them about the estimate they realize they charged us for an entire bottle but was only suppos... read more
Frequently asked questions about Lakeside Animal Hospital
How is Lakeside Animal Hospital rated?
Lakeside Animal Hospital has a 3.8 star rating with 422 reviews.
When is Lakeside Animal Hospital open?
Lakeside Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.