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4855 E Thomas Rd, Phoenix, AZ, 85018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | 8:00 a.m. to 3:00 p.m. |
I want to thank Ingelside Animal Hospital, and especially Dr. Childs, for their compassion, ethics, and love for animals, Dr. Childs was able to do a though exam on Gabby after she had anesthesia and with my ok did an xray on the mass she had growing, that is when they found the cancer surrounding her spleen, they could have done her dental surgery and she would later have suffered with the cancer, as it is she went to sleep and never had to suffer, Love you guys, Thanks for loving my Gabby.
My six-year-old persian got into my mum plant and had stomach poisoning. Dr. Bart gave him fluids under the skin an oral prescription antibiotic and a bland diet and after two days he was good as new and happy. A few days later she gave us a call to make sure that he was okay Dr. Bart really goes above and beyond and has always been a fantastic vet.
I have a rottie mix who doesn't particularly like vets nor hospitals. However, his allergies got so bad this year, I had to bring him in. Ingleside Animal Hospital came highly recommended to me, so I decided to check it out. I love it! Dr. Hewitt was amazing in handling my nervous, difficult dog. She was great in taking her time working with him during the exam (which he generally doesn't tolerate but seemed to really like her). Dr. Hewitt was also fantastic in explaining all of my options and worked with me on a treatment ... read more
I have been using Ingleside Animal hosp, for over 10 years, I recently stopped because I found another vet, for my dogs, because he makes house calls. Dr. Serbin is a wonderful Dr. at Ingleside, and I use his service again for my Conure.
It's understandably a business, but it should be a business that you get into because you care about animals and I'm sure the front desk people care but the doctor I saw I'm pretty sure all he cared about was money and it's sad because he should've gotten into the field because he cares about animals not just money or maybe he did at one point, but I really got a bad vibe. Especially when prices for normal procedures were marked up 40 almost 50% more than any normal veterinarian office. I could tell that it was all about mo... read more
Business response:
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations. Our team is deeply committed to providing compassionate, high-quality care for every pet we see, and we take concerns like yours seriously. While we understand that veterinary care can be costly, our prices reflect the quality of medicine we practice, the training and licensure of our medical staff, and the advanced equipment and protocols we use to ensure the safety and comfort of your pe... read more
Just make sure to check your bill. They over charged me by almost 70.00 for visit fee after telling me what the walk in fee was and then charged me more then quoted. They got us in right away and there was no reason to even charge the $158.00 vs the $79.00 if i would have called prior to walking in. But then when i paid they charged me $217.00 for walk in. So to get a nail cut cost almost $400. just crazy. Sad thing is they do a great job and are very professional and so sweet with our pet, but why try to get ever penny po... read more
Business response:
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your frustration regarding the visit fee and billing confusion. It’s never our intention to cause any misunderstanding or for our clients to feel misled. Our walk-in appointments do carry a higher fee due to the need to adjust our schedule and accommodate unscheduled care. However, we understand how important transparency is, and we will be reviewing this interaction internally to ensure our pricing is always clearly communicated up front.... read more
This place is garbage. Came in at 2:30 with my dog who's having some stomach issues. Says they are open until three. Already been getting treatment at an animal clinic and she was doing much better and it came back today. I just needed to get some antibiotics to start her back up on and they turned me away, would not even try to squeeze her in. Nothing else open in my area and they absolutely didn't care about my suffering animal.
Business response:
We're very sorry to hear that you had a frustrating experience and that your dog was feeling unwell. We understand how stressful it can be when a pet's condition suddenly worsens, especially close to closing hours. While we always strive to accommodate urgent cases, there are times — particularly near the end of the day — when our team is already committed to patients currently in care, and we may be unable to safely accept additional walk-ins without compromising the quality of care. We genuinely care about every patient ... read more
If I could give 0 stars I would. My dog was diagnosed with Cushings disease, somehow her health declined and her condition got worst over the course of my dog being treated there. It felt like a money grab and frankly I am extremely dissatisfied with the poor services I received there. If you want your dog to get better, steer clear of this clinic, I cannot urge this enough. I would never return under any circumstances.
Business response:
We’re sorry to hear about your dissatisfaction and understand your frustration. We recognize you were asking for a refund, but unfortunately, we are unable to provide one for services rendered a month ago. It’s important to note that pets can develop skin and ear conditions in less than a month, which could have appeared after your recent visit. Regarding your dog’s diagnosis of Cushing’s disease, we understand this is a complex condition that can require ongoing management, and changes in your pet’s health can occur even af... read more
The staff at Ingleside Animal Hospital is very kind and knowledgeable. I feel very comfortable taking my puppy Bandit there. I would highly recommend.
Business response:
We deeply cherish your kind words about our staff and services. Thank you for recommending Ingleside Animal Hospital!
Ingleside Animal Hospital has a 4.4 star rating with 966 reviews.
Ingleside Animal Hospital is closed now. It will open at 7:00 a.m.