Ingleside Animal Hospital

Robert H. 

on Yelp

10 months ago

After reading so many bad reviews, I am a little perplexed. I had a good experience. I recently moved into the area from north Scottsdale. I needed to find a new vet for my dog as I did not feel like driving 45 minutes to my old place which I was very happy with. I searched on NextDoor to see what people thought were good clinics to go to. The first one I called said they were accepting new patients but the wait list was four months out. Okay that was not going to work. I called Ingleside and to my pleasant surprise they cou... read more

LaTerra B. 

on Yelp

a year ago

My concern was not the deposit at all, I explained my frequent no shows and cancellations were due to me relocating to Florence. Also, she did not place the cone on him ...she handed it to me after jumping each time my dog moved and told me how to put it on him. My follow up was 48 hours later and I said he was adjusting to the cone well but it was too soon to see any updates to his eyes or ears, which were never examined, swabbed or anything. I visited another vet as mentioned where they actually put in the work and effort ... read more

Porfirio R. 

on Yelp

a year ago

This place has gone really downhill. Been a customer for 14 years and customer service has just been terrible over the last few years. Quite unfortunate. Spent so much money at this place and they wouldn't see my hurt dog over being 10 minutes late. I don't live close by and was running slightly late, called in advance to tell them and basically was served up the rule book. I'll never spend another dollar at this place and I encourage others to find a better practice. I was talking to another pet owner in the waiting area an... read more

Mariangel E. 

on Yelp

a year ago

My parents had to put our boy Hercules to sleep today. My parents only speak spanish but they said that they had a translator to help them understand the process. They said everyone was incredibly kind and compassionate. The receptionist, doctors, staff, and assistants truly are amazing. We are incredibly grateful to Ingleside for their kindness through a vulnerable time. 

Amalea C. 

on Yelp

a year ago

I've brought my cats here in the past and they always either don't give me the easier and correct solution the first time/misdiagnosing. It's annoying because it's just wasting my money and for what? Not making my cats actually get better? I'm so mad that this was the only place in az that had appointments available that day. If you just let your patients explain in detail and stop rushing us we would actually be getting somewhere with our pets health. Just unbelievable. If you know someone just got their cat why would you a... read more

Miguel R. 

on Yelp

a year ago

If I can give this place zero stars, I would. I took my dog princess here to get her vaccines updated and two weeks later she's limping around and shaking her belly area, swollen and her left leg. She can barely walk right on it. I called them and told them my situation I was even freaking out Today's Friday and they told me they could only see her on Sunday like are you kidding me? Do they not understand that these are like our babies do they not understand that my dog was perfectly fine before I took her there and now that... read more

Gabi M. 

on Yelp

a year ago

I just looked back at my original review for INgleside Animal Hospital -- it was written back in 2015... over 9 years ago! At the time, I had just gotten a rescue puppy and had an older dog too. I was super pleased with the attention my fur babies had gotten back then and while we sadly lost one of those dogs, we have a new pup since then and I'm still super happy with every person we've encountered at IAH. Huge kudos especially to Dr. Serbin and Dr. Klein who have taken incredible care of my Georgia and Neymar... They both ... read more

Sarah S. 

on Yelp

a year ago

I chose this place because my sister recommended it. I moved to phoenix a year ago and this place seemed okay at first. But I tried to order heartworm prevention for my dog and they denied it. I called to ask why and they said it was because her heartworm test was not done along with her yearly exam and shots. The receptionist also told me that this clinic doesn't recommend their patients (dogs) any preventative medication and that I would have to separately request a heartworm test. This was news to me because my appointmen... read more

Macey L. 

on Yelp

a year ago

Took my Rabbit to get spayed by Dr. Serbin. He was very knowledgeable and caring about my pet. When she wouldn't eat for over 24hrs Dr. Serbin made time in his schedule that day to see her and give her fluids. She is now doing much better every day. I appreciate Dr. Serbin checking in on us and giving me peace of mind while I was worried. Would definitely recommend for spaying of rabbits.