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Irvine Valley Veterinary Hospital Emergency
- Veterinarians
- Irvine, CA
About this business
Location details
14980 Sand Canyon Ave, Irvine, CA, 92618, United States
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I had this review in for awhile, then realized I didn't "POST" it. This clinic was wonderful with my precious Lulu when she was ill and I felt she got prompt and complete care and attention. Lulu is fine now and I was very pleased with her care and the attending vet. I would highly recommend.
Business response:
Lori, Thank you for trusting us with your precious Lulu! We hope she is recovering well. She sure does bring smiles to our staff's faces! Thank you for your review!
My umbrella cockatoo suddenly developed an immediately life threatening condition. I was able to bring her in on a weekend evening for emergency surgery that saved her life. She is recovering perfectly. I am so grateful. The place appears to be very well equipped and everybody was great! I'm so glad I found a vet that knows birds as well as other animals that I can count on in an emergency.
Business response:
Dear Jon, Thank you for entrusting us with your umbrella cockatoo's emergency surgery. We're delighted to hear she's recovering well. Our well-equipped facility and dedicated team are here for all your pet's needs. We appreciate your positive review and look forward to serving you and your pets in the future. Best regards, Irvine Valley Veterinary Hospital
I have had a dog my entire life. Just recently I learned that female dogs can have the spay procedure done laparoscopically. Less pain, quick recovery are just two things that make this procedure better than a routine surgery. I searched online and found Irvine Valley Veterinarian Hospital did this type of surgery. It is a specialized procedure and it's difficult to find a veterinarian that can do it. Not knowing anything about the hospital or the people that work there I phoned and got the information about the surgery... read more
Business response:
Dear Kurt, Thank you so much for taking the time to share your positive experience at Irvine Valley Veterinary Hospital. We are thrilled to hear that you were pleased with the laparoscopic spay procedure for your cute angel, Annie. We understand the importance of specialized procedures like laparoscopic surgery, and we're glad that you found us as a reliable option for this advanced technique. It's heartening to know that you appreciated the professionalism and friendliness of our staff. Providing excellent care to both ou... read more
Took my dog because she had a bone stuck in between her palate. We took her and left but we got a call she took it off by herself, the veterinarian and other workers were very nice and honest. We really appreciate the honesty they gave us by telling us it came off by itself and not lying to us. Also a very clean place!!
Business response:
Hi there! Thank you for sharing your experience with us. We're glad to hear that your dog received prompt attention when she had a bone stuck in her palate. We understand how concerning such situations can be, and we're pleased that our veterinarian and staff were able to assist. Honesty and transparency are values we hold in high regard, and we appreciate your acknowledgment of our team's honesty in informing you that the bone came off by itself. Our goal is always to provide accurate information and ensure the well-being ... read more
One of our cats collapsed suddenly on Christmas Day. We found this place on Yelp when no other veterinary hospitals were open. The vet tried CPR, but our cat had already died. The vet and the staff were gentle and sympathetic with us because our cat's death devastated us. They went options for water cremation and the different urns and plaques with us. The prices were reasonable. They gave us a chance to give our cat a final goodbye. This was a hard moment for us, but it was made a little easier because of the care and su... read more
Business response:
Dear Matthew, We extend our deepest condolences on the loss of your beloved cat. We are truly sorry for the difficult circumstances surrounding your visit to Irvine Valley Veterinary Hospital but appreciate you taking the time to share your experience. Losing a pet is an incredibly emotional and challenging experience, especially on a day as significant as Christmas. We're grateful that you found us during a time when other veterinary hospitals were closed, and we could be there to offer support. Our team understands the ... read more
We had to bring our 17yo shipoo in to be put down in the middle of the night,she's been in the family her whole life and it was a sad time for us especially since I lost my father to cancer 2 weeks earlier,they were all so kind and understanding and did everything they could to help me out.They really went out of their way to help and they didn't have to do that,that says alot.The office was beautiful and there was a big team there helping peoples pets.The price was more than fair and better then the other places I called,th... read more
Business response:
Hi BJ. Thank you so much for taking the time to leave us with your feedback. We're deeply sorry for your loss and extend our sincere condolences. We appreciate your kind words about our team's compassion and efforts. It's heartening to hear that we could provide comfort and support. If you ever need our services again, we're here for you.
I brought my dog in after she got bit by a coyote since my vet didn't have any availabilities. They were very kind and willing to discuss multiple options of treatment without judgment of any final decision. Downside is this hospital is $$$$. They checked up on how she was doing after about a week and a half. Definitely will consider bringing my pup here again for future emergencies.
Business response:
Hi Rachel, We sincerely appreciate you sharing your experience with us during a challenging time for your dog. We're glad to hear that our team was able to provide a compassionate and supportive environment for you and your furry friend when you needed emergency care. It's our priority to discuss treatment options openly and without judgment, ensuring you feel informed and comfortable with any decisions made for your pet's well-being. We understand concerns about cost, and we're continually working to provide value for the q... read more
I took my cat in 10/30 around 8:30pm and all three staff members that I interacted with (receptionist, tech, and vet) were kind and efficient. It's been a few days and my cat is back to her normal self after they followed through with their treatment plan. I recommend this place for emergency care. Thank you!
Business response:
Hi Alyssa, Thank you so much for taking the time to share your positive experience at our clinic! We're delighted to hear that our team provided kind and efficient care for your cat during the emergency visit on 10/30. It's wonderful to know that your cat is now back to her normal self following the treatment plan. We strive to provide the best possible care for every furry friend, and it's truly rewarding to receive such positive feedback. We appreciate your recommendation and are grateful for the opportunity to be of ser... read more
It's been almost two months since our Maxie passed away. But I've had enough time to process his passing and I wanted to make sure I left a review for this hospital. I took our Dear Max there Friday before his passing. The staff, from the front desk, to the vet techs, to the vet...VERY PROFESSIONAL, COMPASSIONATE, and caring! I'm usually guarded with things likes this but they were wonderful! It was Friday evening, September 1st, 2023. I wish I had all of their names but whoever was working there I want to express a BI... read more
Business response:
Hi Bernadette, We are deeply moved by your heartfelt words and want to express our deepest condolences for the loss of your dear Maxie. Your thoughtful review means the world to us, as it reaffirms our commitment to providing compassionate and professional care during such challenging moments. Our entire team strives to offer the highest standard of care and support, and we are grateful that you felt this during your visit. Maxie's memory will forever be cherished, and we are honored to have been a part of his journey. Sho... read more
Frequently asked questions about Irvine Valley Veterinary Hospital Emergency
How is Irvine Valley Veterinary Hospital Emergency rated?
Irvine Valley Veterinary Hospital Emergency has a 4.1 star rating with 556 reviews.
When is Irvine Valley Veterinary Hospital Emergency open?
Irvine Valley Veterinary Hospital Emergency is open now. It is open 24/7.