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Irvine Valley Veterinary Hospital Emergency
- Veterinarians
- Irvine, CA
About this business
Location details
14980 Sand Canyon Ave, Irvine, CA, 92618, United States
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Very caring staff Dr Glore & Dr Nauss are both wonderful, very skilled professionals. We have a cat and a dog and have used both, Sand Canyon emergency office & their Jeffery locations. They helped our fur baby when she swallowed a large sock! She didn't need surgery they were able to remove it thank goodness. They also work with specialists like Cardiac Vets etc. When we visit with our kitty they make sure to give us an exam room right away so she isn't waiting with the pups. Never wait on hold for more than a minute when c... read more
Business response:
Dear Alisa, Thank you so much for your kind words and for entrusting us with the care of your beloved pets! We're delighted to hear that you've had positive experiences with both our Sand Canyon and Jeffrey locations. It's heartening to know that our team was able to provide the necessary care for your fur baby when she swallowed the sock, and we're thrilled that she didn't require surgery. At Irvine Valley Veterinary Hospital, we prioritize the well-being of all our patients, whether they have fur, feathers, or scales. I... read more
On Saturday morning 4/20, my rabbit refused food and was showing signs of GI stasis. I've lost a rabbit to GI stasis 2 years ago and my other rabbit has had it and recovered. After noticing the symptoms I immediately called IVVH and asked if they had an exotic vet on staff. Suzanne answered my call and wrote me down as an emergency patient for my boy Milo. I got to the hospital at 11 and was put into a room within 30 minutes and Milo was seen within 10 minutes of the amazing exotic vet Dr. Bobula arriving. We chatted about ... read more
Business response:
Roni, We are so glad that Jiggly is feeling better and on the road to recovery. Thank you for taking the time to leave this review as it means a lot to us. Please do not hesitate to give us a call if you ever need anything in the future! Thank you again!
We had a pet emergency and took our dog here: The staff were so professional and kind during our visit. We were able to get care right away and were in and out extremely fast. God forbid we have another emergency but if we do I'm glad to know we will be covered here.
Business response:
Dear Taylor, Thank you so much for sharing your experience! We're thrilled to hear that our staff provided professional and compassionate care during your pet's emergency. Your kind words mean a lot to us, and we're glad we could provide quick and efficient service when you needed it most. We hope your furry friend is doing well now, and should you ever need us again, we'll be here to help. Take care!
Every single staff treated my fur baby and myself with compassion and respect. Last night I had to put my 16 year old feline baby to sleep. The process was very smooth and the transition seemed natural and was painless. My fur baby is in heaven. Thank you for helping me during this difficult time.
Business response:
Dear Meray, Thank you so much for sharing your experience with us during such a difficult time. We are deeply saddened to hear about the loss of your beloved fur baby. Providing compassionate and respectful care to both you and your pet is always our top priority, especially during such emotional moments. We are grateful for the opportunity to support you through this journey and are touched to hear that the process was smooth and peaceful for your fur baby. Please know that we are here for you if you need any further assis... read more
Took my senior dog here upon the recommendation of a vet that didn't have any availability. My dog hasn't been eating for a few days. Everyone here is very nice and warm and welcoming. We were checked in, my dog got an initial examination, and we were brought to a room very quickly. The vet that saw my dog was very thorough and explained every possible reason my dog could be losing her appetite. She outlined a couple of different routes we could take to hopefully get my dog eating again. One of them sounded good and she expl... read more
Business response:
Dear Lorenzo P., Thank you for taking the time to provide feedback on your recent visit to our facility. We deeply apologize for the extended wait times and lack of communication you experienced during your visit. Providing timely and transparent communication, as well as efficient service, are priorities for us, and we regret that we fell short of meeting your expectations in these areas. We appreciate your patience and understanding as we worked to prepare the medications for your pet. However, we acknowledge that we cou... read more
I am so thankful we ended up coming to this facility. Due to extremely long wait times (anywhere from 3 to 8 hours) we drove about 40 minutes and were welcomed into a room almost immediately. All of the staff were professional, friendly, and treated our pup like she was family. Thank you so much to Dr. Woodruff and all of the staff for your help and care!
Business response:
Dear Haley M, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our facility welcoming and that your visit was a positive one, despite the long wait times you've experienced elsewhere. Our team strives to provide efficient and compassionate care to all of our furry patients, and it's wonderful to hear that your pup was treated with the utmost care and respect. Dr. Woodruff and the rest of our staff are dedicated to ensuring that every pet receives the attention a... read more
Great staff!!! Really helped my pup get better. I love that you can text and call any time of day if you ever need to. Thank you again!
Business response:
Dear Maryam, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our staff was able to assist your pup and that you appreciated the convenience of being able to text and call anytime. We're here for you and your furry friend whenever you need us. Thanks again for choosing us! Best regards, Irvine Valley Veterinary Hospital
I don't take my dogs anywhere else but the emergency room because they are the best! all of the veterinarians are highly skilled and very thorough . I never feel like they are trying to gouge me. Yes, they are a little pricier, but at least you know what you're getting and there has never been a mistake. These veterinarians really know their stuff
Business response:
Katie, Thank you so much for taking the time to write us a review. We are honored that you have chosen us to care for your family. Look how cute they are sharing the bed together! We strive to provide the best quality care possible and really appreciate your feedback.
Our cat wasn't eating or using his box so we knew something was wrong. We took him to IVVH and we are so happy that we did. He ended up having kidney problems and the future wasn't looking good for him. The team at IVVH saved his life with all the care and love they provided to our little guy over his three night stay. We are beyond grateful for the attention, care and communication provided by the staff which helped ease our worries. Our little guy is home now and words cannot express how lucky we are to have sent him to IV... read more
Business response:
Ariana, We are so glad to hear your baby is home and doing better! Time with them is so precious and we are so thankful we had the opportunity to help. Thank you for taking the time to leave us a review! Please don't hesitate to reach out should you need it. Take care!
Frequently asked questions about Irvine Valley Veterinary Hospital Emergency
How is Irvine Valley Veterinary Hospital Emergency rated?
Irvine Valley Veterinary Hospital Emergency has a 4.1 star rating with 556 reviews.
When is Irvine Valley Veterinary Hospital Emergency open?
Irvine Valley Veterinary Hospital Emergency is open now. It is open 24/7.