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Irvine Valley Veterinary Hospital Emergency
- Veterinarians
- Irvine, CA
About this business
Location details
14980 Sand Canyon Ave, Irvine, CA, 92618, United States
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One of our cats collapsed suddenly on Christmas Day. We found this place on Yelp when no other veterinary hospitals were open. The vet tried CPR, but our cat had already died. The vet and the staff were gentle and sympathetic with us because our cat's death devastated us. They went options for water cremation and the different urns and plaques with us. The prices were reasonable. They gave us a chance to give our cat a final goodbye. This was a hard moment for us, but it was made a little easier because of the care and su... read more
Business response:
Dear Matthew, We extend our deepest condolences on the loss of your beloved cat. We are truly sorry for the difficult circumstances surrounding your visit to Irvine Valley Veterinary Hospital but appreciate you taking the time to share your experience. Losing a pet is an incredibly emotional and challenging experience, especially on a day as significant as Christmas. We're grateful that you found us during a time when other veterinary hospitals were closed, and we could be there to offer support. Our team understands the ... read more
We had to bring our 17yo shipoo in to be put down in the middle of the night,she's been in the family her whole life and it was a sad time for us especially since I lost my father to cancer 2 weeks earlier,they were all so kind and understanding and did everything they could to help me out.They really went out of their way to help and they didn't have to do that,that says alot.The office was beautiful and there was a big team there helping peoples pets.The price was more than fair and better then the other places I called,th... read more
Business response:
Hi BJ. Thank you so much for taking the time to leave us with your feedback. We're deeply sorry for your loss and extend our sincere condolences. We appreciate your kind words about our team's compassion and efforts. It's heartening to hear that we could provide comfort and support. If you ever need our services again, we're here for you.
I brought my dog in after she got bit by a coyote since my vet didn't have any availabilities. They were very kind and willing to discuss multiple options of treatment without judgment of any final decision. Downside is this hospital is $$$$. They checked up on how she was doing after about a week and a half. Definitely will consider bringing my pup here again for future emergencies.
Business response:
Hi Rachel, We sincerely appreciate you sharing your experience with us during a challenging time for your dog. We're glad to hear that our team was able to provide a compassionate and supportive environment for you and your furry friend when you needed emergency care. It's our priority to discuss treatment options openly and without judgment, ensuring you feel informed and comfortable with any decisions made for your pet's well-being. We understand concerns about cost, and we're continually working to provide value for the q... read more
I took my cat in 10/30 around 8:30pm and all three staff members that I interacted with (receptionist, tech, and vet) were kind and efficient. It's been a few days and my cat is back to her normal self after they followed through with their treatment plan. I recommend this place for emergency care. Thank you!
Business response:
Hi Alyssa, Thank you so much for taking the time to share your positive experience at our clinic! We're delighted to hear that our team provided kind and efficient care for your cat during the emergency visit on 10/30. It's wonderful to know that your cat is now back to her normal self following the treatment plan. We strive to provide the best possible care for every furry friend, and it's truly rewarding to receive such positive feedback. We appreciate your recommendation and are grateful for the opportunity to be of ser... read more
It's been almost two months since our Maxie passed away. But I've had enough time to process his passing and I wanted to make sure I left a review for this hospital. I took our Dear Max there Friday before his passing. The staff, from the front desk, to the vet techs, to the vet...VERY PROFESSIONAL, COMPASSIONATE, and caring! I'm usually guarded with things likes this but they were wonderful! It was Friday evening, September 1st, 2023. I wish I had all of their names but whoever was working there I want to express a BI... read more
Business response:
Hi Bernadette, We are deeply moved by your heartfelt words and want to express our deepest condolences for the loss of your dear Maxie. Your thoughtful review means the world to us, as it reaffirms our commitment to providing compassionate and professional care during such challenging moments. Our entire team strives to offer the highest standard of care and support, and we are grateful that you felt this during your visit. Maxie's memory will forever be cherished, and we are honored to have been a part of his journey. Sho... read more
No one wants to take their pet to a veterinary hospital, but this hospital has the most helpful staff and veterinarians! They provide such great customer service and took very good care of my dog who was attacked by another dog. I also really appreciate that the veterinarian reported the incident to Irvine Animal Control, who I am also really impressed with. I highly recommend this animal hospital!
Business response:
Hi Jodi, Thank you so much for sharing your experience with us! We're truly sorry to hear that your dog had to go through such a traumatic incident, but we're glad to know that our team was able to provide the care and support needed. Our priority is always the well-being of your pets, and we're pleased to hear that you found our staff and veterinarians helpful. It's important to us that not only do we provide excellent medical care, but also assist in taking the necessary steps to ensure the safety of all animals in our co... read more
Such a great experience with the team. We have been here a few times for our rabbits (during emergency hours as well), and the care they get is always high quality. So grateful that they have bunny doctors here.
Business response:
Hi Justin! Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that you've had consistently positive visits with our team, even during emergency hours. Providing high-quality care for your rabbits is our top priority, and we're truly grateful for your trust in us. We're here to support you and your rabbits every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out.
This is a veterinary practice that puts their pet patients before profit. Very knowledgeable staff, various integrated medical options also available such as acupuncture, laser and medical massage. Vet tech staff are really interested in your pet and not just blandly making notes for the file.Having 24-hour care linked to their primary location is very reassuring and they have a fully equipped pet ambulance for true medical emergencies. It's an independent practice -a gem in a world populated with corporate-owned veterinar... read more
Business response:
Thank you so much for your glowing review, Sandy. We truly appreciate you taking the time to leave such positive feedback. We always strive to achieve excellence.
Absolutely recommend IVVH. The staff was so kind to me and my pup and Dr Simpson saved my dogs life. He had bad pancreatitis and had been in a outpatient hospital for a week and wasn't improving. Couldn't eat , drink , keep anything down and had been seizing. Finally we were recommended by another doc to get an ultrasound after abruptly went into complete liver failure as well. After calling so many places, this was the only one I could find that would take us for a detailed ultrasound. After confirming there was no blockage... read more
Business response:
Hi Ashley! Thank you so much for your wonderful review of our hospital and of Dr. Simpson. We are elated to hear that little Archie is doing so much better! Cases like these make our hearts happy! Please don't hesitate to reach out if there is anything else we can do for you!
Frequently asked questions about Irvine Valley Veterinary Hospital Emergency
How is Irvine Valley Veterinary Hospital Emergency rated?
Irvine Valley Veterinary Hospital Emergency has a 4 star rating with 544 reviews.
When is Irvine Valley Veterinary Hospital Emergency open?
Irvine Valley Veterinary Hospital Emergency is open now. It is open 24/7.