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Hickory Veterinary and Specialty Hospital

3.6
  • Veterinarians
  • Plymouth Meeting, PA

About this business

HealthcareVeterinarians

Location details

2303 Hickory Rd, Plymouth Meeting, PA, 19462, United States

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3.61,011 reviews
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Helene B.'s profile image
Helene B. 
rating
3 years ago

Horrible practice. The receptionist was cold and callous regarding the death of a beloved dog. All they care about is profit. 

Business response:

We are so sorry to hear about your experience. Can we reach out to you directly? 

Kelly T.'s profile image
Kelly T. 
rating
3 years ago

I would not recommend this vet. Picking up the ashes of a beloved pet is one of the saddest experiences a family can have. They handed the ashes to us without a word. No "I am sorry". No "condolences". Very disappointing. 

Business response:

We are so sorry to hear about your experience. May we reach out to you directly? 

Sharon S.'s profile image
Sharon S. 
rating
3 years ago

i was a client of Hickory veterinary hospital for 40 plus years. Sadly this past year their most experienced docto (Dr Stephanie Dobbins) missed a large solid mass on my doodle rescue. mass found by groomer was removed after it had invaded the muscle leaving him lame. now Dobbins located/ large rectal masses on my 15 y/o blind mill survivo, she quickly dismissed her stating she is old and let her go That tumors are cancerous (no biopsy, no ultrasound) 2nd opinion at Metropolitan proved that my 15 y/o would have died a horrib... read more

Business response:

We are so sorry to hear about your experience. Can we reach out to you directly? 

MaryAnne S.'s profile image
MaryAnne S. 
rating
3 years ago

We recently visited Hickory Vetrinary Hospital numerous times to have our female West Highland Terrie examined and bred by Dr. M. Goodman. All the staff were very friendly from the moment we walked into the lobby. We were at their facility three times in one week and each time it was a pleasure to meet their staff. I would not hesitate to recommend them to anyone else who needs caring veterinary care. 

Business response:

Thank you for your great review. Dr M Goodman is an amazing doctor and we have the pleasure of watching her help keep this process safe for a healthy outcome. 

Helen R.'s profile image
Helen R. 
rating
3 years ago

I wish I could give praises here...but, I can not. My pup had a traumatic event two days prior and needed and ultrasound. What I didn't foresee when dropping her off at requested time, that they would not get to her for the test for 8 hrs.!! Then, the Dr. did not have the decency to talk to me about the results. I never saw the vet only the tech...who was sweet but I felt bad for her to have to make excuses for the time frame and the Dr not talking with me. I would of been fine if they called me to pick her up and bring her ... read more

Leon A.'s profile image
Leon A. 
rating
3 years ago

We took out cat to Hickory on Sunday December 12th. He was lethargic not eating well and having animals for 45 years I knew something wasn't right. They advised us to leave him in the hospital for several days wanting to do x-rays, blood work and an ultrasound. We were given an initial estimate between $3,500.00 - $4,500.00 which I thought was for up to 5 days, they insist 2-3 days. They performed all the tests and told us the cat was diabetic and his pancreases and liver would heal and but they respond to the insulin well i... read more

Lara L.'s profile image
Lara L. 
rating
3 years ago

I thought a long time before giving this review but I opted to do it to warn others looking for a new vet. This place was completely unprofessional. I took my poodle in for an eye assessment. I had called prior and told them what was going on with her and that she seemed to be losing her vision because she had cataracts. They took her back and she was only gone for a few minutes. The doctor then came out and told me that he no longer treated Cataracts and I needed to go somewhere else for a special piece of equipment to furt... read more

Cuddlefudge W.'s profile image
Cuddlefudge W. 
rating
4 years ago

Dr. Debra Eisenstein was my dog's regular vet. When I called to make an appointment with Dr. Eisenstein, the front desk told me she was no longer with them. Dr. Eisenstein was a great vet, my dog loved her and she always gave us the best care. I asked the front desk person where Dr. Eisenstein was now practicing. The person said they didn't know. I asked her to ask the other staff. The other staff didn't know. She then told me that no one in the hospital knew where Dr. Eisenstein had gone. So I asked to be connected to a sup... read more

Carlye P.'s profile image
Carlye P. 
rating
4 years ago

I'm not one to usually leave reviews, especially not bad ones.. However beware if you're going to take your pet here. I have been trying to get a issue resolved for over 2 weeks now to no avail. Near impossible to hear back from anyone when I've called the office multiple times and sent a lengthy email and still nothing. My cat had a fecal exam almost 2 weeks ago, I called for results multiple times and was finally able to get some sort of information from a woman at the front desk over the phone. She was extremely vague and... read more

Frequently asked questions about Hickory Veterinary and Specialty Hospital

How is Hickory Veterinary and Specialty Hospital rated?

Hickory Veterinary and Specialty Hospital has a 3.6 star rating with 1,011 reviews. 

When is Hickory Veterinary and Specialty Hospital open?

Hickory Veterinary and Specialty Hospital is open now. It is open 24/7.