Columbia Pike Animal Hospital & Emergency Center

Steven B. 

on Yelp

5 years ago

Brought my dog in because her legs gave out, next thing you know they took her to the back and brought her back DEAD. Didn't tell me what happened, no cause of death, just a dead dog and a bill. Horrible communication, felt like they didn't care and rushed everything without proper evaluation. Thanks for stress and pain Columbia pike hospital, DONT BRING YOUR PET HERE, THEY DONT CARE. They want to get your pet out the way and continue with there BS and just collect MONEY. 

V W. 

on Yelp

5 years ago

I have been using the vet and hospital services for quite a while and have no complaints. I used the Grooming once and this was the very last time I did. Our dog came home with her nails terribly cut, one of them was really long and twisted, and she scratched all of us badly. Her rear was hurt and totally swollen. I went back on the following day to have these issues fixed... they returned her back to me with her nails shorter and when I checked she was bleeding. I took her back in yet again, and they applied a powder on the... read more

Jeffrey R. 

on Yelp

5 years ago

I just had a horrible experience with Columbia Pike Animal Hospital's grooming services. I made an appointment for June 29th at 9am. We had our dog there promptly at 9am. I called to check on him at 2pm, was asked if it was an emergency, and when I said no I was put on hold for 20 minutes before I had to hang up. I called again at 4pm and they said he was still being worked on. That's 7 hours and I had evening plans, so I had to get him. When I arrived at 4:30 they had only given given him a bath. He had not been bru... read more

Nels D. 

on Yelp

5 years ago

On the evening of May 26th we brought our dog in after he became very sick. The ER Evening Vet was extremely insensitive, not helpful, and didn't provide any immediate care. Lastly, she promised to provide all records, labs and her report to our primary veterinarian by 8am the next day. The reports were never sent even after our veterinarian contacted them 3 times requesting them. This required us to run redundant tests and labs at our primary veterinarian. We expected more after spending just under $900. Absolutely disgrac... read more

Cleveland C. 

on Yelp

5 years ago

I called on a Tuesday to set up a consult on Thursday to get my dog spayed (Bob Barker told me to). First issue- the guy set the appointment for me and some girl called back (sounding very childish as if she was running it up in the background). "We have to reschedule your appointment. When he set yours I set mine at the same time so we have to reschedule, hahah" There is nothing funny about a dog getting pregnant. She needs to be fixed. So I follow her suggestion and reschedule to Wednesday (not what I wanted- I was ac... read more

Gabriella L. 

on Yelp

5 years ago

I have NEVER in my life been so insulted or disrespected by a "professional" animal hospital/clinic. All 3 of my dogs have been coming here for the past few years, I have referred several clients to them and been nothing but respectful. I have also spent THOUSANDS of dollars with these people (including the $700+ I spent today). After my routine check-ups and visits today, I noticed my 12 year old Maltese was limping. I called and was told that the doctor was no longer there, but to bring her in as urgent care. When I a... read more

John S. 

on Yelp

5 years ago

We brought our 2 week old kitten in at 8am because he was listless and wouldn't eat after waking that morning. They said nothing seemed wrong with him. We insisted that something was wrong and told them his breathing sounded wet. They agreed to observe him for the day and do regular checks. When we expressed concern that he'd only get looked at every hour but not really cared for, we were assured that they would do more than just peek in at him every hour (i.e., they would at least check vitals, etc.). We told them to d... read more

Stuart C. 

on Yelp

5 years ago

We have been going to this vet for a few years now. Luckily, it's mostly for regular check ups and shots. The Vets are generally good and knowledgeable. However, this place is managed and run terribly. The staff always seem overwhelmed and too busy. They need more staff to accommodate all the appointments and callsA couple times forgetting that we have checked in, to wait forever in the waiting room. Other occasions, I've called back the pharmacy or the nurses for follow up questions for my visit, the call always goes... read more

Michael S. 

on Yelp

5 years ago

Actually Very disappointed. I've spent decades bringing my animals here. Luckily, my animals have been mostly healthy. CPAH was there for me with end of life decisions and kind and courteous all the time. Something has changed. My cat was in for surgery today. After being seen last night at town and country vets (sister practice) we were told to drop off between 8&9 this morning for probable immediate surgery. Did this and was told the Dr. won't be in until 12 or 1. Knowing the surgery was probably 45-60 mins (I worked in a... read more