Columbia Pike Animal Hospital & Emergency Center

Annie D. 

on Yelp

5 years ago

Made a reservation, confirmed it and was in touch with them throughout the week to confirm meds for my dog and other logistics. We go to drop off the dogs and were turned away, ruining long existing travel family plans to visit after a long pandemic period. The explanation from several staff members is "I don't know" and "it's an emergency". Not sure how an emergency hospital is not prepared for an emergency but they also made no plans to accommodate the animals in their care nor transfer us to a place that can help. This wa... read more

M M. 

on Yelp

5 years ago

After many poor experiences here we are finally choosing another vet. Just a few examples: They did not take good care of our dog when we boarded him for several days. They fed him 1/3 of his normal amount and when we picked him up, he was starving and smelled so strongly of urine that we knew they had left him alone in his pen the entire time we were away. They also do not diagnose properly, costing us literally hundreds of dollars for return visits for what should be routine care by any knowledgeable vet. Managers refuse t... read more

James A. 

on Yelp

5 years ago

This review is only regarding boarding at Columbia Pike Animal Hospital (CPAH), which I have used previously many times over the last six years. I recently picked up my pooch (Mocha) after boarding her from a Thursday (morning drop off) through Sunday (evening pickup). Mocha has skin allergies, due to environmental allergens, and there's something every season to which she has a severe allergy. As a result, she needs to take a daily dose of some medicine to help control her allergies. Otherwise, she tends to scratch more at... read more

Jean S. 

on Yelp

5 years ago

I appreciate that they took care of my cat in an urgent notice. However they had to sedate her to do a check on her as she was in too much distress and pain without the sedation. I completely understand the sedation. They sedate her, check her out and cannot find anything wrong with her so they suggest an x-ray for $350. The x-rays come back with nothing wrong. So they inspect her and find that she had 2 puncture wounds in her hind area. Come on! You didn't see the puncture wounds the first time so suggest a $350 X-ray? Tha... read more

Carissa P. 

on Yelp

5 years ago

I have been going to this vet since I brought my puppy home in March.  They seemed to be ok with the visits when he was in and out for routine checkups or shots. However, I took him in to get his nails trimmed and was told to drop him off at 8:00am (he had to be sedated). I asked when I should expect to pick him up and was told around noon as it takes a couple hours for them to wake up from the sedative. Well, 12:00pm came and went. By 1:00pm I was worried. I called them and was told he's JUST now being taken back to get his... read more

Steven B. 

on Yelp

5 years ago

Brought my dog in because her legs gave out, next thing you know they took her to the back and brought her back DEAD. Didn't tell me what happened, no cause of death, just a dead dog and a bill. Horrible communication, felt like they didn't care and rushed everything without proper evaluation. Thanks for stress and pain Columbia pike hospital, DONT BRING YOUR PET HERE, THEY DONT CARE. They want to get your pet out the way and continue with there BS and just collect MONEY. 

V W. 

on Yelp

5 years ago

I have been using the vet and hospital services for quite a while and have no complaints. I used the Grooming once and this was the very last time I did. Our dog came home with her nails terribly cut, one of them was really long and twisted, and she scratched all of us badly. Her rear was hurt and totally swollen. I went back on the following day to have these issues fixed... they returned her back to me with her nails shorter and when I checked she was bleeding. I took her back in yet again, and they applied a powder on the... read more

Jeffrey R. 

on Yelp

5 years ago

I just had a horrible experience with Columbia Pike Animal Hospital's grooming services. I made an appointment for June 29th at 9am. We had our dog there promptly at 9am. I called to check on him at 2pm, was asked if it was an emergency, and when I said no I was put on hold for 20 minutes before I had to hang up. I called again at 4pm and they said he was still being worked on. That's 7 hours and I had evening plans, so I had to get him. When I arrived at 4:30 they had only given given him a bath. He had not been bru... read more

Nels D. 

on Yelp

5 years ago

On the evening of May 26th we brought our dog in after he became very sick. The ER Evening Vet was extremely insensitive, not helpful, and didn't provide any immediate care. Lastly, she promised to provide all records, labs and her report to our primary veterinarian by 8am the next day. The reports were never sent even after our veterinarian contacted them 3 times requesting them. This required us to run redundant tests and labs at our primary veterinarian. We expected more after spending just under $900. Absolutely disgrac... read more