Town & Country Animal Hospital

Chris K. 

on Yelp

11 years ago

Had a really great experience with Dr. Klein today. My cat had urinary tract problems and needed to be seen on a Saturday afternoon. She was compassionate, thorough and offered reasonable treatment options. Our cat was well cared for. They are open all day Saturday for regular visits, no emergency mark up. The invoice including prescriptions and ultrasound was really very reasonable. I have been stunned many times by the recommended complex course of treatment and high cost of services at other vets on weekends. This was... read more

Ashlie T. 

on Yelp

11 years ago

I first starting taking my boxer Roxxanna to Town and Country based on the recommendation of a close friend. Sadly after a couple of months, it turns out that my beloved boxer was very ill. The staff was nothing short of fantastic from our first visit, to the moment we had to say goodbye. Their determination, knowledge, willingness and compassion and is everything you hope for when you are trying to figure out what is wrong with your pet. When the time came to put Roxxanna down, I used the mobile vet service. From the moment... read more

C C. 

on Yelp

8 months ago

Too many staff people; too many doctors; and not enough communication between them. Frustrating 

Jennifer H. 

on Yelp

a year ago

Front desk and vets at town and country ... can't say anything negative. But I wish I could give a negative review for TOM the manger. This location is sisters with Annandale Columbia pike. Where a vet and nurse choked my dog. ( witness present). His health is going down fast, now I have to god knows how much and take him to a specialist again for what they did. All I wanted was answers to what occurred during the exam and why no one was reaching out to me. And instead of giving me answers, and being helpful, like what th... read more

Courtney K. 

on Yelp

a year ago

Took my cat here for a physical exam since she started limping. The doctor felt her limbs and didn't notice anything wrong but suggested an X-ray (I declined) and prescribed pain medication. The next day, my cat started hopping on one leg while on the pain medication. I then realized that the doctor never checked her paws or nails for any injury as I consider this to be the potential problem. I called to get another exam done since the veterinarian failed to do the full exam the first time and now my cats injury worsened, ca... read more

Katya A. 

on Yelp

a year ago

While our experience with town and country has been good so far one thing has shocked me and kind of put a bad taste in my mouth. We would get the dogs nails trimmed during our visits and make appts every 3 weeks to have them trimmed and they have been priced ok. Well the last time I had the nails trimmed on our dog they charged $57!!! I thought it was a mistake bc the previous time it must have been around 30 something. While I understand everything has gone up in price that price hike just seems unnecessary and more of ... read more

Anna D. 

on Yelp

a year ago

We went there with our senior dog to have her lipomas checked out, and Dr. Bauer's bedside manner and the tech's treatment of our sweet old lady were excellent. Dr. B was compassionate and explained the options well when something potentially bad was found in an x-ray. That was on Saturday. She said someone would call us in Monday (as she won't be in), with the results of her blood work and samples. Nobody called on Monday, so I emailed on Tuesday. No reaction. No reply on Wednesday either, so I emailed again on Thursday req... read more

T B. 

on Yelp

a year ago

We've taken our dog here for many years. Service was fantastic but over the past few years vets have moved on and the vet and administration staff have dramatically declined. Took my 14 y/o dog in for balance issues. After 1.5 hours waiting in the lobby she finally got seen but I never spoke to the vet and sent us on our way. Last week she fell ill again with the same issue and called them. For a same day non emergency visit, they let me know it would be a $200 up charge. I called Vienna animal hospital and saw her the same ... read more

Co R. 

on Yelp

a year ago

This is a horrible business I took my pet to get checked for a medical emergency. The first doctor who examined him prescribed a simple prescription knowing it's ineffective for his situation and charged me $400 and asked me to bring him back in two days for an additional $300 for more medication which ultimately didn't work. On the second visit the technician grabbed my pet and told me to produce vaccination documents or I was not allowed to leave with him . I was so distraught , I told her that I can bring th... read more